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Name Available: Register for Free
Title Customer Service Account Management
Target Location US-FL-Sunrise
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Mobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of QualificationsEffective Corporate Trainer with over 4 years of experience in motivational Sales & Management TrainingExtensive experience of 15+ years in customer service, client relations, account management and salesDynamic innovative selling abilities, consistently exceeding weekly, monthly and quarterly sales quotasBilingual, fluent in Spanish, and proficient in building relationships, negotiating deals and closing salesWork ExperienceCommvault Systems Inc, Coral Gables, FL 7/2022  PresentChief Executive Officers AssistantDevelop a Travel Risk and Security Protection program for the corporations highest-level executivesPerform pre-security travel assessments, review and provide recommendations regarding security plansProvide logistical support, transportation, and protection of other Executives/clients as deemed necessaryExecute proactive measures to ensure the safety and protection of the CEO and high-profile individualsFlorida Barber Academy, Plantation, FL 7/2020  7/2022Assistant Director of AdmissionsEffective in onboarding protocols such as interviewing, hiring & training new Admissions RepresentativesMentor and train new Admissions Staff on the call script, appointment setting and conducting interviewsConduct coaching sessions with all Admissions Staff on Campus Vue, enrollments, starts and complianceDevelopment of a training program that improved the schools start rate from 50% to 70% in 6 monthsLaRocca Injury Centers, Clearwater, FL 7/2018  7/2020Account ManagerProven Hunter with a track record for prospecting and developing new business in regional territoriesAmbitiously expand account base from 100 to 200 accounts and manage the highest volume of accountsSuccessfully plan and organize routes within various territories to maximize efficiency and time in the fieldAccomplish an increase in revenues of 30% by attending sales conferences and building new relationshipsZenith Education Group, Tampa, FL 1/2017  7/2018Senior Admissions Representative OnlineDirector of first impressions in taking inquiry calls from potential students seeking program informationExpert at providing thorough understandings of entrance requirements, curricula and academic standardsInitiate unsolicited leads, tactfully generate new business and increase conversion rates from 50% to 70%Proactively act as a liaison between students and the campus and achieve 100% compliance/quality scoresPalmetto General Hospital, Hialeah, FL 10/2014  12/2016Financial CounselorVerify patients insurance information and coordinate the information with nursing and case managementEnsure that the precertification, recertification, and concurrent review processes are fully in complianceExpedite payment of patient account balances and identify all of those admissions with financial concernsMake financial arrangements for patient care encounters and coordinate financial services through MEPEducation American Intercontinental University, Weston, FL 9/2005  9/2007Bachelors Degree - Business Administration with a focus in Marketing.

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