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| | Click here or scroll down to respond to this candidateCandidate's Name
EXPERIENCEMarriot Downtown New York181 Varick st,New York 10014Front Desk Agent, 2023 2024My positive relationship with my loyal guests helped us to ensure their return business, while upholding the Marriot standard, Arrange specialized services for VIP customersSheraton Edison New Jersey25 Raritan Center Pkwy, Edison, NJ 08837Front Desk Assistant Office Manager, 2022-2023Established great customer service while building strong relationships with our most loyal business guests. Collaborated with the HR team to employ new hires, and integrate training initiatives into the employee lifecycle.Hampton Inn Woodbridge New Jersey370 US-9, Woodbridge Township, NJ 07095Front Desk Supervisor, 2018-2020Ensured compliance with Hotel Company standards and city hospitality policies, confirmed group reservations and arrange personalized services for Event attendees. Instructed Team members on Hotel products, services,Facilities,Events,Pricing and policies maintain a competent and transparent work environmentHoliday Inn Express New Jersey874 US Highway 1, Avenel, NJ 07001Night Audit & Front Desk Agent, 2017-2018Greeted guests and responded to guest inquiries and issues in a timely, liaises with housekeeping staff to ensure all rooms are clean and ready to accommodate new guests arrivals Prepared and analyzed reports daily and communicated results with department heads147 S 6TH AveManville NJ, 08835PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONB.A Degree of Hotels and Tourism 1997SKILLS/PROFICIENTOpera - PMS KnowledgeLight Speed CertifiedOnQ SystemFosse SystemINTERESTSDancingAssisting in hiring training associates |