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Click here or scroll down to respond to this candidateCandidate's Name , JrStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEHighlights of Qualifications Strong proficiency with Medical, RX, Dental and Vision products Recognized in leadership Design and implement marketing materials Presentations deliver Medicare sales successfully to large and small groups Insurance enrollment Customer Service experience Billing experience Problem-solving Medical Claims examiner and resolutionProfessional ExperienceCommunication and People Skills Perfect quality and positive member feedback surveys Community involvement with Senior events (Seniorfest Allentown,Pa and 50 and over Carlisle,Pa) Consistently maintain a positive attitude while helping people Training of skills to new employees Cooperatively work with others to produce and deliver quality work Strong presentation skillsTechnical Skills Broker for Term Life Insurance Knowledge of mortgage product programs for debt reduction Strong knowledge of Medigap and Medicare Advantage benefits/claims/enrollment Hospital BillingComputer Skills Proficient computer skills in Microsoft Word, Microsoft Excel, PowerPoint, Outlook Highmark systems- Insinq, Member 360, MARX Pheaa systems CRM, AM Agent, At a Glance. Opex machine..ExperienceCAPITAL BLUE CROSS June 2002-July 2011*Medicare Sales Field Representative*Medicare Inside Sales Representative*Account Manager*Customer Service Representative*Appeals for members*Meet with members in home to help with their needs in Medicare Products.*Manage Big account groups with open enrollment and retention.*Advocate for the members*Start the pre authorization process and Applals.* Telephone work* Presentations in front of member groups.* Explain benefits in a Blue CollarPennsylvania Higher Education Assistance AgencyLoan Counselor (Temp position) March 2020- April 2020* Helped College students servicing their student loans.* Set up payment plansPenn Billing April 2020-July 2021Medical Billing Account Specialist (Temp position)*Claims and Resolution* Working with all major insurance carriers.HIGHMARK December 2014- May 2017Customer Service Advocate*Worked in Medicare servcing our customers.*Filed appeals and grievances for our customers* Start the process for Pre-authorizations for the customer* Advocate for the customer.*Educate the membersUNITED CONCORDIASales Analyst May2017 - November 2019*filling brokers needs.*Providing highlight sheets to brokers or groups.*Small group SalesPennsylvania Higher Education Aisistance Agency March 2020- April 2020 Loan Conuselor ( Temp Position)* Helped College students servicing their student loans.* Set up payment plansPenn Billing April 2020-February 2021Medical Billing Account Specialist (Temp position)*Claims and Resolution* Working with all major insurance carriers.FIRESTONE INSURANCE AGENCY LLC May 2012- PresentSales/Marketing Agent-(Partime )*Product sales*MarketingCommonwealth of Pennsylvannia February 2021 - May 2021 Department of Transportation (Temp position)*Document receiving and scanningUS ENROLLMENT SERVICESLicensed Benefit Advocate*Servicing clients with benefit needs*Educating Customers on thier companys benefit package June 2021 to Present*Selling ancillary products*Call center atmosphere*Shadowed with new emplyeesEducation and CertificationsResident Producer License for Life, Fixed Annuities, and Accident and Health obtained at Harrisburg Area Community CollegeEast Pennsboro High School Graduate. |
