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Click here or scroll down to respond to this candidate Candidate's Name , Jr., MSCS, MBA
Hastings, MN | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LINKEDIN
Senior Technical Program Manager
A servant leader with a reputation for facilitating tough decisions on complex products in a federated development
environment. With a deep understanding of technology and strong business acumen works cross-functionally with stakeholders
driving technology programs. Detail-oriented, organized, critical thinker defining complex problems, analyzing their
components, decomposing it into sub-problems, solving those sub-problems, and then integrating the solutions while conveying
technical concepts to both technical and non-technical stakeholders. Influence direction of solutions with a creative strategic
view on future aspirations ensuring proper business case ROI has been done for feature prioritization. The scope has included
multidisciplinary organizations of up to 130 people to create products, demonstrate product/market fit, and satisfy stakeholders.
Holding a Master s in Computer Science and an MBA, along with multiple certifications in Agile and training.
Core Competencies:
Strategic Planning Software Development Life Cycle (SDLC) Strategic Visionary
Cloud Migration Strategy Data-Driven Integrate & Decision Making Stakeholder Management
Creative Problem-Solver Data Analytics Process Management Continuous Improvement
Agile Leadership Governance Emerging Technologies
Metrics KPIs/OKRs Full Stack Development Technical Leadership
Professional Experience
SSI&D, Twin Cities, MN Apr 2023 - Present
Director Technical Program Management (contract private, secure)
Built and implemented a strategic plan to build and transform a PMO to use an Agile approach that ensures continuous
delivery and full transparency. Defined a set of values and principles and executed these into a set of standard practices. Using
strong implementation and product delivery strategies along with technical expertise improved workflow efficiency resulting in
the delivery of quality products. Mentoring an Agile approach to continuous integration, continuous delivery and deployment.
Collaborated with cross-functional Stakeholders performing technology feasibility studies defining functional and
non-function requirements to actionable plans using CI/CD, AWS Cloud Technologies, and Cloud Migration
Directed a portfolio of Agile projects from requirements gathering, and technical architecture throughout the
Software Development Life Cycle (SDLC) with direct oversight over budgets and delivery
Managed on and offshore/global teams, moving development and implementation teams towards an Agile approach
for continuous improvement while ensuring continuous and sustainable delivery with 20% efficiency improvement
Strategic planning improved processes for solution engineering, workflow management, service management,
incident management, and written communication leading to technology implementation and optimization
Test Automation |Performance |Data Analytics | Stakeholder Management | Process Management | Governance |
Data-Driven Decision Making | .NET | Emerging Technologies | B2B | SaaS PaaS | API Development | UX
UnitedHealth Group/Optum, Minnetonka, MN Feb 2022 Apr 2023
Director of Software Engineering and Governance
Strategic visionary defining technology and operational strategy with responsibility for delivery of full-stack product software
development. Drove the design and strategic implementation of Governance across the Optum Platform. Supported multiple
platforms including Cloud, Windows, and Linux environments. Drove cost reduction and revenue gains with oversight over
multi-million dollar budgeted projects. Led recruitment and training efforts to build strong cross-functional teams consisting
of Engineering Managers, Engineering Leads, Engineers, and Support team members. Working in an Azure environment.
Stakeholder management executing strategic Governance plans getting buy-in from internal stakeholders as a result
awarded High Trust Certification for the platform
Recognized with three Bravo Awards for understanding customer needs and delivery of the major Console product
ahead of schedule twice full stack development effort
Drove strategic planning to improve workflow management, continuous improvement, and delivery of cloud
applications by introducing automation and CI/CD improving performance 10%
Defined Metrics KPIs/OKRs and led design teams designing scalable, low-latency, high-performance applications,
such as Electronic Health Records (EHR), for cloud migration improving user satisfaction 10%
Mentored junior software engineers exceeding governance standards through automation reducing defects 15%
Transformed business insights using GitHub to automate workflows, UX designs, data integration, high performance
applications, and pipelines along with governance to lessen rework 10%
Directed On and Offshore/Global Scrum Teams while collaborating with Executives to champion Agile and increase
platform stability 15% or greater
Cloud Technologies | Data Analytics Process Management | Data-Driven Decision Making | Software Development Life
Cycle (SDLC) | Implementation of Innovative Technologies | API Gateway |B2B | SaaS PaaS | Test Automation| .NET
SSI&D, Twin Cities, MN Oct 2018 Feb 2022
Director Technical Program Management/Architect Xcel Energy (contract)
Cloud migration strategy establishing Architecture, Software Development, Networking, and PMO practices focusing on
robust cloud implementation and product delivery strategies in AWS environment. Provided stakeholder management,
solution engineering, technical leadership, and expertise while fueling innovation, introducing new cloud technologies, and
issue resolution. Ensure proper data security measures were in place for data ingestion and data transfer.
Architected secure project technical architecture patterns to ensure data encryption and uphold governance standards
for Xcel Energy s nuclear power plants reducing overall exposure 10%
Collaborated with C-Suite executives translating technical requirements into actionable plans improving delivery 10%
Developed resiliency strategies for solving complex problems using virtualization, implementation of innovative
technologies, UX and cloud technologies reducing costs 20%
Technical leadership spearheading development using on and offshore/global teams to define functional and non-
functional requirements along with user stories reducing rework 10%
Moved organization towards Agile/Scrum methodology for Software Development Life Cycle (SDLC) to effect
continuous improvement effectively maintain project schedules and decrease delivery time 15%
Strategic design of PaaS and SaaS environments deploying to the cloud using emerging technologies allowing users to
connect to cloud-based high performance applications improving communications 10%
Test Automation | API Gateway | Strategic Planning |Data Analytics Process Management | Data-Driven Decision
Making | Written Communication | Technology Feasibility Studies | Mentoring | Metrics KPIs/OKRs | .NET
CSI International, Williamsport, OH Jul 2015 Oct 2018
Vice President of Development and Operations
Responsible for overall strategic planning regarding hardware, administration, product and software development, budgeting,
PMO, and support within multiple environments with multimillion-dollar operating budgets. Led recruitment and training
efforts for cross-functional teams. Provided decision-making support along with customer-facing events to capitalize on client
business needs negotiated contracts with outside vendors for both software and hardware. Upholding governance standards.
Strategic visionary generating business development through market analysis, Salesforce, quality improvement,
implementation of innovative technologies, and customer insights increasing revenue by over 10%
Managed setup within delivered products ensuring access to required users while maintaining data quality and security
Ensured solution engineering efforts were in line with requirements, technical architecture, and project scope through
Agile practices effecting continuous improvement and reducing defects 25%
Refined requirements by breaking down financials to achieve exact cost estimates and reduced development time 20%
Engaged in analysis using Metrics KPIs/OKRs, to feed planning, written communication, and project continuity
ensuring clear scope and breakdown for high performance applications increasing productivity 15%
Spearheaded recruitment initiatives to build and mentor a robust team of Engineering Leads, Engineers, and Support
staff with cross-functional capabilities
Technical Program Management | Software Development Life Cycle (SDLC) | Data Analytics | Stakeholder Management
| Process Management | Governance | Data-Driven Decision Making | Contract Negotiation | Technology Feasibility
Studies | Salesforce | Emerging Technologies | Performance | B2B | PaaS SaaS
Genesys, Albany, NY Jan 2015 Jul 2015
Senior Program Manager/Technical Consultant (contract)
Provided insight into the Governor of New York s initiative to execute the State Disaster Recover Action Plan related to
Hurricane Sandy. Coached New York State executives improving processes and delivery resulting in 15% improved delivery.
Provided strategic planning to develop and install critical software to facilitate the program ensuring proper resource
allocation and alignment throughout the Software Development Life Cycle (SDLC)
Conducted comprehensive infrastructure analysis, defining metrics KPIs/OKRs, significantly enhancing technical
architecture and data strategy to ensure data-driven decision making fortifying control process management
Implemented Agile in concert with stakeholders, architects, and developers to improve development and delivery 20%
NTT Data, Latham, NY Dec 2013 Jan 2015
Senior Program Manager
Managed technology infrastructure and large-scale IT security projects with combined budgets of $40 Million under the
direction of two C-Level executives under the Chief Information Officer. Defined best practices and led eight Project
Managers while challenging historical assumptions. Set up Governance processes to ensure software performance and stability.
Provided leadership for process management, implementation of innovative technologies, solution engineering, and
coaching C-Level executives in data analytics and data-driven decision-making
Guided portfolio of projects from requirements gathering through implementation with direct oversight over budgets,
delivery, and Metrics KPIs and OKRs
Championed Agile methodology training Project Managers how to work within an Agile environment improving
quality 25% and reducing rework 30%
Healthcare Information Exchange, Latham, NY Jan 2013 Dec 2013
Senior Program Manager (contract)
Led development and systems on Healthcare Xchange of New York (HIXNY) as an Independent Consultant. Define KPIs
and OKRs helping the team to measure goals and performance for projects such as Electronic Health Record (EHR).
Deployed efficient user provisioning strategies for the comprehensive configuration of complex software
Optimized testing and migration via enhanced schedules and implementation timelines improving time to market
Established consistency and provided senior leadership clear strategy by facilitating communication and negotiation
with multiple statewide vendors
3M, Latham, NY Apr 2012 Dec 2012
Senior Program Manager (contract)
Guided all aspects of a $30 Million biometrics facial and fingerprint system providing data collection and information
processing capabilities. Led 130 people to create products, demonstrate product/market fit, and satisfy stakeholders.
Enhanced preventative maintenance procedures across all locations attaining a significant increase in uptime of 15%
as a result
Pioneered the restructuring and update of test system software and hardware, resulting in a significant reduction of
migration errors 20%
Coached development and implementation teams towards an Agile approach ensuring sustainability delivery with 20%
more efficiency
SSI&D, Twin Cities, MN Aug 2006 Apr 2012
Senior Program Manager | Architectural Consultant
Managed both infrastructure and large-scale security projects, healthcare projects, pharmaceutical, and financial projects with
budgets up to $20M. Responsibilities included defining best practices and leading four development teams in project planning,
budgeting, monitoring, controls, development, and execution.
Managed and delivered health care projects, using on and offshore teams, for Express Scripts. Improved operation
efficiencies, reduced operation burdens 10%
HIPAA-certified data security by implementing logging to secure data ensuring HIPAA standards
Led the development of an efficient online system to sell and deliver a generic replacement for Lipitor that generated
$10 million in sales within the first month
CSI International, Williamsport OH Sep 2002 Aug 2006
Director Software Development
Directed the administration, product and software development efforts, support efforts, and budgeting on the z/OS, VSE,
and Linux systems. Oversaw all aspects ensuring the success of the division, such as sales, marketing, technical support, and
new product development using a scrum agile methodology. Responsible for hiring, developing, leading, mentoring, and
motivating a team of solution architects, developers, and support staff. Provided P&L oversight and a $15 million dollar
budget.
Designed a new release management system reducing defects by 20% and improving uptime 10%
Improved the TCP/IP stack that IBM delivered as part of their VSE platform reducing defects 20%
Architected new software, enhanced current products with new capabilities improving efficiency 15% and improving
sales by 10%
Education
St. Leo University, St. Leo, FL Doctor of Business Administration In Progress (only Thesis left)
St. Leo University, St. Leo, FL Master of Business Administration
University of Minnesota, Minneapolis, MN Master of Science in Computer Science
University of Minnesota, Minneapolis, MN Bachelor of Science in Computer Science
Certifications
Srcum.Org Scrum Master
ScrumStudy Scrum Product Owner
Amazon Web Services AWS-Well Architected Solutions
Project Management Institute PMP Course
Express Scripts HIPPA
Technical Proficiencies
Program Languages: Java | C | C++ | C# |Assembler | Java Spring Boot| SAS | LISP | Assembler | APL | ML | UML
| Power Shell | PHP | Python | CUDA | SharePoint | Angular | GraphQL | XML | JSON | Ruby
| .NET | Typescript| JavaScript | Microsoft Office 365 | EPIC | MS Project | Visio | NodeJS |
Elastic Search | Restful APIs | Microservice design | DevSecOps | DevOps |Kubernetes | Docker
| Github | Jenkins | Jira | Rally | Figma Wireframe| AHA | MVC MVP | UX | Power BI | Slack
| MS Teams
Hardware: IBM Mainframes | Sensor Networks | MS Servers | Linux Servers | UNIX | Distributed Systems |
MS SQL Server | NoSQL | MySQL | z/OS | Oracle | PostgreSQL |Data Warehouse | Azure |
AWS | GCP
Methodologies: PMBOK | Extreme | Agile Methodologies | SAFe Agile | Scrum | Waterfall | Iterative | Lean
Methodologies | ITIL | LeSS Scrum | ETL | Kanban | SDLC
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