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Title Customer Service Front Desk
Target Location US-FL-Panama City
Email Available with paid plan
Phone Available with paid plan
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TPCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Panama City, FL Street Address
I am an outgoing individual that is friendly, loyal and dedicated to having an ambition to succeed in any given environment. I am highly experienced in customer service and love working with the public. I want to make sure that each and every customer as well as my employer in any job that I do is satised to the fullest. I am willing to learn and am excited about doing so. I am seeking a position that will help me to further my career. Customer-oriented active listening skills. I consistently meets sales goals. Skilled problem solver, personable and motivated team player. I am professional with proven track record of leading teams to success by eectively directing customer service activities, correctly analyzing sales gures and overseeing store operations. Detail-oriented individual consistently delivers on sales and prots and achieves targets. Awarded for best-in-class sales and customer loyalty. Consultative salesPoint of sale systemsEmployee managementIssue and conict resolutionKey accounts and territory managementActive listeningGood work ethicOrganizational skillsTraining & developmentSupervision & leadershipExpress Lane Panama City, FLStore Manager07/2022 - 03/2023Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.Oversaw inventory management through cycle counts, audits and shrinkage control.Established store tactics and strategies to achieve operational performance and sales goals.Bingo Paradise Bingo Hall Panama City,FLFloor Manager03/2020 - 03/2023Managed store opening and closing procedures to optimize store readiness and maintain strict nancial controls.Taught junior employees proactive strategies to meet operational and sales goals.Raised prots by setting ambitious sales goals for employees, encouraging sales sta, prioritizing customer service and resolving customer issues. Ocean Towers Beach Club Panama CityBeach, FLFront Desk Manager10/2016 - 10/2018Mentored new sta on correct procedures, compliance requirements and performance strategies.Supervised front desk operations, enabling guests to receive superior customer service from hotel sta.Maintained important les, running reports and delivering updates on occupancy and revenue.Short time employment due to Hurricane MichaelOutback Steakhouse Panama City, FLSever12/2015 - 10/2016Provided exceptional service to high volume of daily customers. Greeted customers, answered questions and recommended specials to SummarySkillsExperienceincrease prots.Communicated with hosts, bussers and kitchen sta to prepare for and serve customers.Jimmy Buett's Margaritaville PanamaCity Beach, FLServer Trainer02/2008 - 11/2014Instructed new sta members on food handling procedures and service techniques.Trained, mentored and motivated employees to maximize team productivity.Built strong operational teams to meet process and production demands. Volaric Chiropractic Care Tallahassee, FLOce Manager06/2005 - 01/2008Maintained and managed ling, chart keeping and organizational systems for practice.Developed plans to streamline patient ows, increase oce and patient care eciency and generate new revenues.Organized and maintained documents, les and records. Bay High School City, FL, PanamaHigh School Diploma in GeneralTallahassee Community College Tallahassee, FLAssociate of ArtsEducation and Training

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