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ObjectivesOutgoing, hardworking Administrative Assistant with many years of experience in customer service and working with the public. Seeking to enhance my skills and professional expertise to grow in a new role.ExperienceAcasa Senior Care Denver HHA999 18th St, Denver, CO 80202PHONE NUMBER AVAILABLEJuly 25,2021- April 17,2023Care of elderly with dementia and special needsProvided meals and cleaning for patients homeAssist in hygiene and body careHelped and reminded of prescriptionsEscorted patients to appointments and errands as neededColorado Department of Transportation (CDOT) Administrative Assistant II2000 S Holly,Denver, CO 80222September 15, 2017 - CurrentGreet visitors and assist with general information for all specialty units within CDOT Region 1Announce visitors and direct visitors to appropriate meeting rooms and officesProvide excellent customer serviceAssist communication and document processing in ProjectWise and SAPAssist staff with time-sensitive projects or facility-related issues that need to be addressedAssist all unit supervisors with immediate needsData entryBonefish Grill Server8100 W Crestline Ave, Littleton, CO 80123January 2007  August 2012Displayed advanced customer serviceEnsured all guests received prompt and attentive serviceThrived within high-volume environmentsEarned a reputation as an expert in handling difficult and hard-to-please guestsOn numerous occasions, turned unhappy guests into raving customersRepeatedly praised by kitchen and bar staff for clearly communicating guest ordersMaintained accurate sales orders, money handling and reconciliationData entry using Aloha softwareGenesis Counseling Administrative Assistant8 W Dry Creek Cir #100, Littleton, CO 80120September 2005  July 2006Scheduling of classes for DUI offendersSupervising of breathalyzer and urinalysis administrationAdministration of AntabuseAccurate collection of payments for classes and feesLiaison between Genesis and probation offices for various districtsVerified client paperwork accuracyAnswered phones and accurately routed calls and messagesMaintained filing systemEducationSkyview Senior High School Diploma9000 York St; Thornton, Colorado 80229Accelerated Learning Computer Application2160 S Cook St, Denver, CO 80210Administrative SkillsAccuracy Attention to Detail Communication Data EntryDocument Management Efficiency Greeting Guests InternetListening Multi-Tasking Planning OrganizationPrioritizing Problem Solving Self-Motivation TeamworkReferencesColorado Department of TransportationFran Akers PHONE NUMBER AVAILABLEProgram Assistant IIStacy Hermosillo PHONE NUMBER AVAILABLEProgram Assistant IJacob Shafer PHONE NUMBER AVAILABLEFOLLOW