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Click here or scroll down to respond to this candidateCandidate's Name
Shelbyville, TN Street Address
EMAIL AVAILABLE / PHONE NUMBER AVAILABLESUMMARYI have over 20 years experience with customer service for corporations, such as Victoria's Secret catalogExpress scriptsCall center services, which provided customer service for several businesses at once. Ford motor creditAnd marketing at the Taj Mahal casino in Atlantic City SKILLSComplaint resolutionCall ManagementAccount updatingSchedulingExcellent rapport buildingImpeccable accuracy in data entryExcellent time managementTrained in HIPAA and security of PIIEXPERIENCECustomer Service Representative / CVS HEALTH CORPORATION - Franklin, TN 10/2020 - 10/2023 Assisted Medicare Insurance Agents with processing new applications. Assisted Medicare Members with new business.Provided clear and concise notes after each call to ensure the next representative fully understood what was discussed previously.Multitasked and offered information to members that I knew would be something they should know but didn't know to ask.Eligibility Services, Customer Service / Community Health Systems, CHS - Antioch, TN 05/2016 - 08/2020 Inbound and outbound calls to patients who are not insured after visiting one of our hospitals to check for any programs they may be eligible for.Light collectionsTaking insurance applications over the phoneEDUCATION AND TRAININGCertification: Surgical Technology 06/2010Starr Career Academy - Brick, Township, New Jersey CR |
