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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Aus;n, TXPROFILE:Im a professional with more than 25 years of experience in the area of hotels, restaurants and any business that involves food and beverages. I have worked in dierent companies as General Manager, Director of Opera;ons and Director of Food and Beverage, I like to collaborate with companies to help them achieve their obje;vesEDUCATION:MBA- specializing in Marke;ngDegree in Hotels ManagementWORK EXPERIENCE:Pinballz Lake Creek, Food and Beverage Manager (Aus;n, TX) Oct 2023 -Apr 2024 Revenue: around $5M Managed 45 sta BOH and FOH Coordina;on and control of the two bars and the two kitchens Provide food and beverage service at events and banquets Provide support to the events that took place during the week A`end weekly execu;ve mee;ngs Redesign and refresh restaurant food menus Create new drink menus for the 2 bars Weekly elabora;on of food and beverage orders Reduce the cost of food and beverage Recruitment and hiring of kitchen and bar sta Reworking of the dierent job descrip;ons Elabora;on of monthly inventories Elabora;on bar and kitchen scheduleLas Palomas Restaurant, General Manager (Aus;n, TX) feb 2023 -Oct 2023 Revenue: $3M Managed 42 sta BOH and FOH Oversee day to day opera;ons Direc;on and control of all areas of the restaurant, administra;ve and opera;onal Review monthly bar and kitchen inventories Crea;ng promo;ons to increase the sales Prot review every month Maintain control of food and beverage costs Recruitment and hiring of personnel at all levels Elabora;on of all restaurant job descrip;ons Monitoring food and beverages expenses and orders Elabora;on of schedules for all staCasa Garcias Restaurant, Restaurant Manager (Aus;n, TX) Nov 2021 -Jan 2023 Revenue: $5M Managed 60 sta BOH and FOH Supervision of the restaurant's opera;ng personnel Control the evening shih opera;on of the restaurant Crea;ng customer experience with seamless service Supervision and control the quality and presenta;on of the dishes Ongoing training of employees in dierent posi;ons Recruitment of personnel at all levels Applica;on of company processes and proceduresConcierge Hotels & Resorts, Regional Director of OperaGons 150 rm (Manzanillo, Mex) Sept 2013- Oct 2021Revenue: $1.25M annual over three hotels Managed 90 sta Supervise, through the General Managers of the dierent hotels, the daily opera;ons Business units were added to the porkolio un;l 5 hotels were in opera;on Coordina;on for the opening for each hotel we add Review of monthly income statements, with all areas of the hotel Annual budget prepara;on, for each hotel, focused on sales growth each year Monthly reviews of the opera;ng expenses of each hotel Weekly opera;onal reviews at each hotel Genera;on of growth of our collaborators through con;nuous training Management and contact with the owners and representa;ves of prospec;ve hotels Hotel Tesoro Resort, Director of Food and Beverage 350 rm (Manzanillo, Mex) March 2012-Sept 2013 Revenue: $3.5M Managed 145 sta Prepara;on of the manual of procedures, func;ons,and responsibili;es of food and beverages in conjunc;on with the HR We obtained the Quality improvement system within the en;re hotel Implementa;on of banquets in the beach area, as well as the coordina;on of the congress center The banquet kit was restructured with new packages for weddings, teenagers celebra;ons, and special events both on the beach and in the congress center, increasing revenue by 10% The increase from 10 to 12 dollars per person was achieved for food and beverages Hotel Calinda Beach, Director of Food and Beverage 320 rm (Acapulco, Mex) April 2010-March 2012 Revenue: $3.8M - Managed 130 sta Implementa;on of the all-inclusive system within the F&B department achieving an increase in occupancy of 20% The banquet kit was restructured with new packages and a`rac;ons for weddings, celebra;ons, congress, and special events, achieving an increase in sales of 6% Consump;on centers were reopened, achieving an increase in total sales in the area Revenues were exceeded by 10% in the months of July, August, September, November, and December, referring to the established budgetLANGUAGES:Spanish (na;ve), English (spoken and wri`en), French (spoken and wri`en) ADDITIONAL ACTIVITIES:Professor at dierent universi;es for 12 yearsL.A. Wine Diploma CETTO Diploma in Financial Culture President of the Acapulco Food and Beverage Managers Associa;on from 2008 to 2009 (AGABE) Execu;ve Training of Food and Beverages, Room Division and Sales in Fiesta Americana Hotels & Resorts Hygienic food handling course (dis;nc;ve H/MX)Food Manager cer;cateTABC Cer;cate |