| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name , Jr. PHONE NUMBER AVAILABLE EMAIL AVAILABLE Aston PA 19014Objective: Experienced Cybersecurity Specialist with over 20 years in IT, dedicated to safeguarding digital assets and mitigating security threats. Seeking a role to apply expertise in cybersecurity to enhance organizational resilience and counter evolving cyber threats.Professional Summary: Skilled Cybersecurity Specialist adept in implementing robust security measures and mitigating incidents. Proficient in Microsoft Defender suite, Intune, and O365 administration. Experienced in developing cybersecurity awareness programs and collaborating to enhance organizational security posture.Skills:Threat Detection and ResponseIncident ManagementVulnerability Assessment and RemediationSecurity Policy Development and ComplianceSecurity Awareness TrainingMicrosoft Defender XDRMicrosoft IntuneO365 Security AdministrationNetwork SecurityRisk Assessment and MitigationSecurity Incident ForensicsSecurity Best Practices ImplementationWork Experience:Cybersecurity Specialist - The Tri-M Group, Kennett Square, PA Oct 2023 PresentSafeguarding the organization's digital assets by leveraging your expertise in Microsoft 365 Defenderincident alerts, creating awareness training, system hardening, and utilizing secure score and vulnerabilityrecommendations.Implement incident response plans and coordinate with stakeholders to investigate and resolve security breaches.Develop and deliver cybersecurity awareness training programs.Utilize Microsoft Defender for threat detection and response.Procure, setup, and manage mobile devices via Microsoft Intune.Support O365 tenant in a hybrid Azure AD environment.Implement and maintain security configurations for systems, applications, and network infrastructure to reduce vulnerabilities.Collaborate with engineers and system owners to ensure systems are hardened according to industry best practices and organizational security policies.Utilize Microsoft Secure Score to assess and improve the overall security posture of the organization. Work on achieving and maintaining optimal Secure Score by implementing recommended security measures and configurations.Prioritize and remediate vulnerabilities based on severity and potential impact, utilizing vulnerability recommendations and industry standards.Set up Microsoft Sentinel for attack detection, threat visibility, threat hunting and response. Add data connectors with analytics Monitor daily and make adjustmentsIT Support Specialist MDM The Tri-M Group, Kennett Square, PA Mar 2019 - Oct 2023Provide primary company-wide computer and software support to ensure the stability, integrity and proper operations of in-house computer and network infrastructure, hardware and software. Assist in determining internal hardware, software, network and voice/data long-term direction. Utilize Microsoft Defender, to protect against potential threats and vulnerabilities. Proficient in monitoring and swiftly resolving security incidents using Microsoft Defender, ensuring a robust defense against malicious activities. Security+ 601 certifiedProvide primary company-wide computer and software support.Setup and support OneDrive for Business on workstations and mobile devices.Assist in maintaining LANs, WANs, and wireless networks.Support offsite O365 Exchange environment with message traces and content filtering.Procurement, setup and deployment of Android, iPhone, iPad via Verizon Wireless business and Apple BusinessConfigure/manage mobile devices via Microsoft Intune includes Pushing applications, profiles, compliance policiesPerform maintenance on field mobile devices including laptops, iPad /cellphonesSetup and support One-Drive for business on workstations and mobile devicesServes as the primary point of contact for all support request, determines if the issue is a computer hardwaresoftware problem and addresses it or escalates it to the network/server support personnel.Maintains and tracks computer hardware inventory software inventory, and peripheral equipmentMonitor and respond to client inquiries and support requests via phone, email and to satellite locationsManage data backup systems. Monitors backup software to make sure backups are completed.Assist in developing, implementing and maintaining policies, procedures and training plans with hardware andsoftware.Assist in maintaining LANS, WANS and wireless networks including hubs, switches, UPS, and other hardware.Support O365 tenant in a hybrid Azure AD environment includes office suite and teams SharePointSupport offsite O365 Exchange environment with message traces and content filtering. Creating dynamicdistribution listCreate user AD accounts and perform off boarding when requiredResponsible for GPO changes for servers and workstationsMicrosoft 365 Defender Vulnerability management, weaknesses and remediationMonitor Alerts Incidents in MS Defender, Investigate, respondDevelop and implement incident response plans, including procedures for identifying, containing, and mitigatingcybersecurity incidents. Coordinate with relevant stakeholders to investigate and resolve security breachesConduct security awareness training: Develop and deliver training programs to educate employees aboutcybersecurityComputer Technician II - Systems Administrator Pegasus Technologies MSP, Kennett Square, PA Sept 2018 - Mar 2019On-site/remote computer and server network technician. Supporting networks of Microsoft products such as Windows 7, 8.1, 10, Microsoft Office, Office 365 Answer customer telephone calls, provide remote technical support from the Kennett Square headquarters and travel to customer sites to resolve customer issues. Follow operational procedures, including documentation standards, dispatch scheduling, detailed time accounting Monitor and respond to client inquiries and support requests via phone, email, remotely and onsite. Provide professional services to clients and partner base Work with 3rd party vendors on clients behalf Take escalated calls as needed Maintain detailed documentation on client interactions and client environment Project Implementation support and management Client on-boarding for remote monitoring Work closely with other support representatives in a tiered support model and independently Work with supervisor and other technical team leaders to ensure consistency of service Active Directory administration and support Exchange account creation and administration Cloud and on premises Spyware and virus removal Office 365 administration for multiple client tenants NTFS permissions, share permissions, and security groups PC hardware deployment and troubleshooting Imaging of PC's and wipe and reload Windows 7 upgrades to windows 10 Autotask ticketing system PC monitoring and remote control via Kaseya VSA Provide after-hours support as needed Deploying Datto remote managed power at client sitesDesktop Support Specialist III Lannett Company, Inc., Pharmaceutical, Philadelphia, PA Jul 2014 - Sept 2018Lead desktop support position responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals in a Microsoft Environment (XP-Windows 10). Documents, maintains, upgrade or replace hardware and software systems. Responsible for supporting the laptops, desktops, and applications deployed throughout the company, as well as having a central role in company-wide backups, central management, shared calendaring and resource scheduling, asset management, and platform lifecycle management. Familiar with standard concepts, practices, and procedures within information technology support services within the company.Active Directory- Create accounts, set/reset passwords, unlock accounts, file and folder permissions, make sure user is in correct OU, user termination etc...Create Exchange accounts; manage mailboxes that have size restrictions.Office 365 Support Setup users, license users, assist with installationMigrating exchange mailboxes for O356Microsoft Lync- Skype for BusinessOversee the on-boarding process and hardware deployment to new hire orientation.MACD- Moves, Add, Changes, Delete.Provide prompt professional response to incidents and service requests using BMC Track-It ticketing system version 11.Local and remote support using Dame Ware Remote Administration, Team Viewer or RDP.Web filtering with Web-Sense.Barracuda spam applianceMaintain several hardware platform standards and review regularly (Laptops, Desktops, Small Form Factor PC, Tablets).Understand local network topology and be able to troubleshoot issues.Assist employees with file and print server access, application configuration, etc.Manage relationships with vendors.Work closely with Systems Administrator performing desktop maintenance as required.PC/Laptop refresh projects throughout organization.Xerox Copier deploymentsUse Smart Deploy Desktop Imaging and Symantec Ghost multicasting to maintain current desktop/laptop images.Imaging with SCCM Desktops, laptops, Small form factors, Yoga, Surface proSCCM for Microsoft updates and pushing software to workstations, running reports.Create active directory accounts with proper login script and provide approved folder access.Help with maintaining virtual environment with V Sphere 5Patching virtual environmentBackup and restore using CommVault and Symantec Backup Exec.Support users on mobile devices iPhones and Androids, usually email access.Support lab workers using LaceBoxes, ELN (Electronic Lab Notebooks) connected to NuGenesis.Support manufacturing employees in a controlled environment utilizing psion scanner guns for SAP and zebra printersProvide VPN access to external contractors and employees working remotely via Cisco Any Connect.Deploying surface pro 4 to external sales teamDesktop Support Specialist International Centre for Diffraction Data, Newtown Square, PA 2008 - 2014Primary responsibility as the Desktop Support Specialist at ICDD is to configure and provide support to the network users which use desktop/laptop computers, printers, LAN, WAN segments and firewall. Provide assistance with a comprehensive range of computer related activities such as configuring equipment on Windows based networks, software installations, updates, hot fixes, and configuration of wireless devices.Proficient in the following desktop operating systems: Windows XP - Windows 8.1 and MAC OS.Skilled at using Ghost and Acronis imaging software.Capable of configuring hardware necessary to build computers from scratch, includes motherboards, memory, video cards, SSD hard drives, etc. Computers were usually much faster than purchasing computers from competitors like DELL.Create a solo image using imaging software than installing operating systems into all computers. During restore from imaging all software was installed back to computer: Windows 8.1, Office 2011, printers, Microsoft SQL Server. Image was stored on eSATA III external hard drive and the computer system also had eSATA plug which made copying images much faster and easier, etc.Provide on-site technical support to end users. Questions could range from printers to office software to operating systems.Remove viruses from computer which slipped by our firewall and antivirus. Used technologies like Symantec End Point 12.1.4, Spybot, Lavasoft Adaware and Malware-bytes to determine the origin of virus and how to remove virus manually. This usually required going into safe mode when starting the computer.Assisted in server migrations: Windows 2000 Active Directory to Windows 2008 Forest with Active Directory Upgrade. Assisted in the installation of Exchange 2007 and incorporated into Active Directory users to email while install GFI Mail Essentials to filter unwanted emails. Create rules to allow or restrict email flow into organization. Renew exchange certificates when necessary.Knowledgeable of creating Windows 2008 users and email accounts.Familiar with Group Policy Editor. Encouraged I.T. manager to setup a Windows Update Server so when installing updates reduced bandwidth and it also updates much quicker.Installed Windows 2012 R2 into a RAID1 for the operating system and RAID 10 for user files.Experienced with installing Microsoft SQL Server 2005 - Microsoft SQL 2012 R2.Video Recording and streaming: Assisted in the installation of IP video camera, Wowza media server and jwplayer flash player to record and stream video feeds with the company to outside world.Installed Backup Exec 2012 and remote agents and created server backups. The organization believed in daily, weekly, monthly and yearly backups.Digital Right Management: Use PDF Owner Guard software to protect PDF files to Android devices.Printer Maintenance/Repair: Xerox Phaser, Dell Printers, HP Design Jet. Replace toner, imaging units and waste cartridges.SonicWall Firewall NSA 4500 - create rules for management. Remote desktop, allow users to allow or deny Intrusion protection system or Intrusion detection system rules.Maintain switches, routers and wireless access points.Monitor telecommunications hardware and software and report to supervisor any abnormalities. Change passwords and voicemail setup. Avaya IP Office.Audio Visual Projection System: Responsible for maintaining Crestron System for meeting. This would control lights and three external microphones. The system controlled multiple inputs for laptops, Proxima overhead desktop projector, HD devices, etc.Desktop Support Specialist The Sisters of St Francis of Philadelphia, Aston, PA 2002 - 2008Assist in the management and system configuration of Desktops on a Novell Network within the Sisters of Saint Francis of Philadelphia. Perform regular backup and maintenance routines, install and configure new PCs equipment and desktop system upgrades. Evaluate existing desktop software and hardware and make recommendations in order to meet organization needs.Provide end user support via phone and remote access or in person.Testing and review of desktop technologies.Assist with the documentation of policies relating to the desktop practices.Monitor telecommunications hardware and software and report to supervisor any abnormalities.Assist in the installation of switches, routers and data traffic equipment.Maintain, troubleshoot and configure desktop computers and office equipment.Provide Information Services support to local and remote customers.Perform necessary file backups and restores.Assist as needed in other areas of ongoing projects, to include PBX, server and phone systems.Assist with the creation and deletion of customer accounts, permissions, and access rights.Assist with any updates to the congregations E-mail system using Novell Groupwise.Ensures desktops and laptops have the agreed upon standard software throughout the congregation.Other duties as assigned by the Director of Information Services.Website Oversight Committee Member.Education/Certification:SC-200T00 Microsoft Security Operations Analyst, 2024, Springhouse TrainingCompTIA Security+ Certified, Feb 2023A.A.S. Computer Systems and Information Technology, Pennsylvania Institute of Technology, 2002 |
