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EMAIL AVAILABLEPHONE NUMBER AVAILABLESanford, NCExperienceClosing Manager \ Shift SupervisorWendy's - Cameron, NC08/2022 - Present+ Lifted the morale of employees by improving efficiency and boosting employee job satisfaction+ Handeling and being responsible for large amounts of money+ Trained 6 new employees in customer service script recitation, conflict resolution, and data entry practices+ Handled customer inquiries, answered questions, and resolved problems in a timely manner+ Reduced complaints+ Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit cardinformation, and product sales+ Management opportunity in my first three months+ ServSafe Certified in ManagementSkillsCommunication skills, English, Vital signs, Acute care, Computer skills, Medical terminology, Computer literacy,Experience with children, Fda regulations, Public Speaking, Childcare, Emr systemsEducationBasic EducationWestern Harnett High School = Lillington, NC06/2023College and Career College Course ProgramBasic EducationLee County High School Sanford, NCLanguagesBasic SpanishCertificatesCPR Certified, ServSafe Certified |