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Click here or scroll down to respond to this candidateCandidate's Name
Managed the receptionist areaHuntsville, Alabama, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYFriendly and enthusiastic Customer Service Professional with numerous yearsof specialization in excellent Customer Relations. Able to learn new tasksquickly and is proficient in growing key customer relationships and will represent establishment with friendly, professional demeanor at all times.Reliable professional who is flexible and hardworking with the drive to succeedWORK EXPERIENCEDecember 2014-CurrentManaged the receptionist areaH&R BlockUnited Statesincluding greeting visitors and respondingto telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building.Made copies, sent faxes and handled all incoming and outgoing correspondence.Managed daily office operations and maintenance of equipment. Created new processes and systems for increasing customer service satisfaction.Expressed appreciation and invited customers to return to thestore.Guaranteed positive customer experiences and resolved all customercomplaints.Processed confidential tax form information. April 2000-February 2001ALAdministrative AssistantThe Centech GroupUnited StatesPlanned travel arrangements for three executives and staff. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the frontdesk and reception area in a neat and organized fashion.Planned meetingsand prepared conference rooms.Dispersed incoming mail to correctrecipients throughout the office.Made copies, sent faxes and handled allincoming and outgoing correspondence.Managed the day-to-day calendar forthe company's senior director.Received and distributed faxes and mail in atimely manner. February 1999-August 2000ALRadiology AssistantChoctaw Memorial HospitalUnited StatesWorked in collaboration with radiologists, sonographers and other healthcare team members.Verified type of radiology procedure prior to exams using the HIPAA guidelines for two identifiers.Cleaned and sterilized instruments and disposed of contaminated supplies.Organized, updated and maintained over 200 patient charts.Provided transportation, assistance and companionship to clients.Assistedwith transferring residents in and out of wheelchairs and adaptiveequipment.Comforted patients and provided them with reassurance andencouragement.Administered continuous and 12-lead electrocardiogrammonitoring.Verified that information in the computer system wasup-to-date and accurate. EDUCATION-2015Associate of Applied ScienceColorado Technical UniversityMadison, Alabama, United StatesColorado Technical UniversityColorado Springs, CoAssociate of Science: Healthcare Administration Dec 2015 ITT TECHNICAL INSTITUTEMadison, AL, USAAssociate of Applied Science: NursingGPA: GPA: 3.4Nursing GPA: 3.4 Coursework in Medical Terminology, Anatomy and Physiology, and Nursing Roles. MedicalSKILLSFax Machines Customer Support/Service File Systems Detail Oriented Travel Planning Healthcare HIPAA (Health Insurance Portability and Accountability Act) Radiology Transportation Anatomy Automotive Repair and Maintenance Computers Customer Relations Electronics Healthcare Administration Interpersonal Skills Medical Terminology Microsoft Office Nursing Physiology Time Management Request for Information (RFI) Filing System Design File Maintenance Electronic Design Equipment Maintenance/Repair Administrative Skills Operations Management Process Development Customer Service Systems Customer Experience Link Management Problem Solving Skills Contract Management Computer Systems Contract Analysis Resolve Customer Issues Organizational Skills Mail Processing Conference Management Sterilization Patient Charts Fast Food Microsoft PowerPoint Microsoft Word Microsoft Excel Microsoft Outlook Schedule Development CERTIFICATIONSMicrosoft Office ProficiencyMedical TerminologyHIPAALANGUAGESEnglish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States |
