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Name Available: Register for Free
Title Property Manager Customer Service
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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JessicaBastianCandidate's Name
Street Address  E Poco CalleQueen Creek, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDear Hiring Manager,I am an experienced Property Manager seeking and opportunity at your company. I have a strong track record and am looking forward to bringing my skills and abilities to the team. Skilled Property Manager with over 15 years in the industry and over 4 years as a property manager. Highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines, and finding creative solutions to eliminate obstacles. My experience has equipped me with the necessary tools to succeed in this position: -Multi-family Property Management -Staff Management -Property ManagementWhile I am grateful for the opportunities afforded to me in my prior position, I am ready to embark on a new career path that offers new challenges for me to put my skills to use. Please take a look at my enclosed resume for more details about my work experience and qualifications. Id really like to speak with you more about the position, and I look forward to hearing from you soon.Candidate's Name
23145 E. Poco CalleQueen Creek, AZ 85142EMAIL AVAILABLEPHONE NUMBER AVAILABLEEmployment HistoryVivo Apartments August 2022-CurrentProperty ManagerDiamond Asset Management- Provided managing 133 unit property- Provided dedicated leadership and motivation for a team of 2- Set rental lease amounts through consistent analysis of market conditions- Produced and managed online advertising, scheduled and conducted tours- Executed fixed term lease agreements and lease extension addendums- Retained tenants by offering alternative solutions and resolving all problems- Reduced late payments from tenants by 60% through restructuring rent collection policy- Completed walk-throughs for vacating tenants and ensured prepared apartment hand-over to new tenants in minimal time- Provided tenants unrivaled attention and customer service 24/7- Evaluated background checks and credit reports to finalize or cancel lease Town Center Apartments October 2019-January 2022Property ManagerAMC Management- Provided managing 176 unit property- Provided dedicated leadership and motivation for a team of 4- Give exceptional customer service and resident satisfaction with a 75% retention rate each month.- Maintained physical occupancy at average of 98.7%- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.- Conducted apartment tours for potential tenants and answered any question.- Maintained excellent customer relationships by adhering and achieved the highest possible net operating income by implementing cost control and revenue improvement programs.- Handled resident complaints to verify they were properly handled.- Managed all day-to day activities involving tenants, subcontractors, and property management.- Wrote clear and concise owners reports based on findings from quarterly financial statements.- Abstracted all leases and entered all pertinent information into Aim management system.- Established and implemented leasing goals while managing an effective lease expiration program.- Audited files and reported any issues requiring follow-up to District Manager.- Recruited and hired administrative, maintenance, leasing, and construction staff.- Regularly updated asset management staff regarding leasing and property status.- Increased revenue by aggressively collecting all late and legal fees charged.- Multi-task and meet completing deadlines while handling daily stresses.- Enter all daily, weekly, and monthly activity and completed month end close reporting.- Handled owners reports and capital projects.The Maddox June 2019-Ocotber 2019Assistant ManagerAMC Management- Provide assistance managing 268 unit property- Provided dedicated leadership for a team of 5- Maintain physical occupancy of 97.6%- Handled resident relations and concerns with professionalism and courtesy- Multi-task and meet completing deadlines while handling daily stresses- Able to obtain low delinquency below 1% of operating income- Strong reporting skills, efficiently collected balance due and applied credits- Responsible for entering all accounts receivable and completing the legal eviction- Trained leasing consultants and assistant managers and delegated responsibilities to office and maintenance staffGarden Place Apartments May 2017-June 2018Assistant ManagerAMC Management- Maintain a physical occupancy of 98.5%- Walked move in and move outs- Sent 5 days and eviction notices- Closing ratio at 97%- Provided a dedicated leadership for a team of 4- Able to obtain low delinquency below 1% of operating income- Trained leasing consultants and assistant mangers and delegated responsibilities to office and maintenance staff.- Prepared owners reports every Monday- Prepared and deposited money for rent

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