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Holly CalixteLakewood, COEMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced and driven professional in management and sales, consistently exceeding targets and delivering customer satisfaction. Proven leadership, strategic sales, and team building skills. Seeking new opportunities to contribute to a dynamic company's growth and success. Authorized to work in the US for any employerWork ExperienceMembership RepresentativeAssociated Bodywork & Massage Professionals - Golden, CO September 2023 to PresentAssistant DirectorPalm Beach Harvest Inc. - West Palm Beach, FLJanuary 2020 to PresentCoordinate the acquisition and distribution of donations. Volunteer recruitment, on boarding and coordination. Manage schedule for executive director.Handle and oversee the daily transport of donations. Assist the executive director with day-to-day tasks to ensure organization and productivity. Client AdvisorLouis Vuitton - RemoteJanuary 2021 to December 2022Identified client needs and suggested appropriate services and/or products to enhance client experience. Helped to increase customer return rates by providing excellent customer service at all times. Provided customers with quality assistance through phone calls, emails, and internet chats. Built a strong working knowledge of the company procedures and protocols. Assistant DirectorMassageLuXe - Denver, COSeptember 2018 to April 2020Managed the hiring and training of new employees.Established sales goals and ensured goals were being met by the front desk team. Managed and created content for social media accounts. Networked with local businesses to promote spa services. Worked to effectively manage staff members to encourage a productive and cohesive work environment. Maintained spa facility and guest area to promote a relaxing spa environment. Communicated with vendors regarding products orders. Fostered positive rapport with customers.Scheduled professional cleaning services and maintenance as needed. Prepared daily, weekly, and monthly sales reports. Office ManagerMassage Envy - Denver, COMay 2016 to September 2018Handled general office administration, including auditing reports and membership forms, managing employee schedules.Managed the hiring and training of new employees.Worked to effectively manage staff members to encourage a productive and cohesive work environment. Maintained spa facility and guest area to promote a relaxing spa environment. Communicated with vendors regarding products orders. Fostered positive rapport with customers.Scheduled professional cleaning services and maintenance as needed. Prepared daily, weekly, and monthly sales reports. EducationHigh School DiplomaLake Worth High School2009 to 2013Skills Leadership Management Computer skills Microsoft Office POS Salesforce Office Management