Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-AL-Birmingham Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Birmingham, Al PHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLSStrong verbal communication skills and a clear, articulate phone manner.Ability to work efficiently in a fast-paced and challenging environment.Proficient in using chat platforms and CRM systems.Strong problem-solving and decision-making abilities.Ability to multitask and prioritize in a fast-paced environment.Forklift CertificationProficiency with delivery tracking technologyWORK EXPERIENCERaeCreates RemoteChat Specialist / Customer Service Representative March2022 - PresentResponded to customer inquiries through various chat platforms, ensuring high customer satisfaction.Managed live chat support for customers, addressing inquiries and resolving issues promptly.Maintained detailed records of customer interactions and resolutions.Handled inbound calls from customers, addressing inquiries, resolving issues, and providing product information.United Postal Service Birmingham, AlDriver Sept 2018 -PresentSafely operated delivery vehicle to transport packages to residential and commercial locations within assigned route.Provide friendly and professional interactions with customers during deliveries.Ensured accuracy of package deliveries, verifying contents and obtaining signatures as required.Maintained clean and organized delivery vehicle, conducting routine inspections and reporting any issues.Stein Mart Hoover, AlShipping / Processing Manager October 2016  December 2020Oversaw all aspects of shipping and processing operations, including inventory management, order fulfillment, and logistics coordination.Established and maintained relationships with carriers and suppliers to negotiate favorable terms and ensure timely delivery of materials and products.Implemented quality control measures to minimize errors and defectsWalmart Roebuck, Al / Oxford, AlElectronics Manager November 2014  August 2017Managed all aspects of the electronics department, including sales, inventory management, and customer service.Trained and coached sales associates on product knowledge, sales techniques, and customer service skills.Oversaw inventory levels and conducted regular audits to ensure accuracy and prevent stock-outs.Resolved customer inquiries and complaints in a timely and professional manner, ensuring customer satisfaction.EDUCATIONJacksonville State University PresentBachelor of Computer Engineering