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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Boutte, LouisianaAbout MeDynamic and growth-focused leader with extensive experience in streamlining business processes and systems. Well-versed in driving operational excellence across varied areas, including finance, marketing, human resources, and business expansion. Skilled in creating robust policies and procedures as well as supporting decision-making processes by coordinating with cross- functional teams, board of directors, and other c-suite executives. Demonstrated success in optimizing companys assets value by deploying target-oriented campaigns. Experienced in delivering general administrative directions and executing various corporate improvement programs. Adept at leading overall functions pertaining to accounting, asset-liability, and investments management. Instrumental in cultivating profitable business relations with key customers and stakeholders. Dynamic problem solver with first-rate skills in building relationships and resolving problems. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high- volume operations with consistency, accuracy and full compliance with regulatory requirements. Areas of Expertise Financial Management Process Improvement Strategic Business Planning Business Establishment Industry Trends Analysis Regulatory Compliance Budgeting & Forecasting Customer Satisfaction & Retention Team Leadership & Development AR/AP Payroll Human Resources Marketing Service Industry Excellence Office Management Collections Administrative Support Career ExperienceHarshbarger Wholesales, Gulfport, MS October 2023 current Finance Director/Office ManagerManage all financial activities including financial planning, budgeting, forecasting, financial reporting, and ensuring compliance with certain regulations. Provide strategic financial guidance to senior management, assess financial risks, and implement financial controls to safeguard company assets. Responsible for managing relationships with local banks and credit unions. Manage administrative tasks including meetings, maintaining office supplies, handling correspondence, and overseeing all staff. Process payroll, handle all HR, navigate vendor agreements and contracts, handle inquiries and resolve issues to maintain a productive work environment.Barton Plant EFCU, Luling, LA May 2013 September 2023 CEO/ManagerManaged credit union activities as per rules and regulations, while working with Board of Directors to achieve top-notch business targets. Supervised financial stability measures and advanced customers satisfaction. Delivered proactive direction, vision, and leadership to the organization. Ensured effective planning and managing of contractor comprising of executing and spearheading programs as well as establishing strategic policies. Directed operations of varied areas, including but not limited to accounting, HR, investments, and business advancement. Grew and executed efficient office procedures to ensure optimal utilization of staff as well as provision of customer-centric products and services. Monitored security of company and members confidential information. Increased member retention due to increased products and services offered by the credit union. Increased effectiveness and reduced cost by streamlining work processes. Enhanced legislative growth by leading corporate expansion initiatives and building profitable relations with field of memberships and appropriate associations. Decreased delinquency ratio by 1% by implementing new collection process. Expedited membership growth by incorporating TIP charter to CU. Maximized site visibility with SEG groups by partnering with HR departments at on site employee events. Barton Plant EFCU, Luling, LA April 2008 May 2013 Assistant ManagerProvided productive support to senior management to organize overall operations. Planned and implemented various programs as well as delivered general administrative direction. Collaborated with CEO to consistently track industry trends aimed at evaluating existing and launching new products/services. Hired and supervised new team members to progress operational efficiency. Performed procurement of equipment and materials within economic constraints. Complied with internal controls as well as regulatory standards and procedures, while coordinating with supervisory committee and auditors. Chaired as decision- maker in absence of acting managerial authorities. Office Depot Business Services Division, St. Rose, LA Feb 2006 March 2008 Administrative Sales Assistant, Southwest RegionAssisted with administrative tasks such as managing calendars, scheduling appointments, and organizing meetings. Handled correspondence, including phone calls, emails, and inquiries from clients or prospects. Prepared sales presentations, proposals, and reports. Maintaining and updating customer databases and sales records. Coordinating with other departments such as marketing, customer service, and shipping to facilitate sales processes. Provided excellent customer service by addressing client inquiries and resolving issues promptly. Assisted with sales-related tasks such as order processing, invoicing, and inventory management. Supported the sales team with any additional tasks or projects as needed to meet sales objectives. EducationCUNA Management School SRCUS, University of Georgia, Athens, GA - Terry Business College 2010 2012 Business Management/Financial Management |