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MBA Business AnalyticsNew York, NY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEBusiness Analytics Data Analysis Data Mining Data Warehousing Business Processes Predictive Analytics Data Validation Data Models Project Management Business Process Modeling Pattern Recognition Data interaction and visualization Association rule mining Recommendation engines K-means and hierarchical clustering Supply chain analytics Optimization Financial Modelling Forecasting Cost accounting Budget Management Financial reporting Financial statementsPROFESSIONAL SUMMARYAnalytical and results-driven MBA graduate specializing in Business Analytics, with 4-5 years of comprehensive experience in financial services, compliance, data analysis, and operations management. Proficient in leveraging quantitative analysis, predictive analytics, and financial modelling to drive business insights and operational efficiency. Skilled in programming languages including Python and SQL, with hands-on experience in data visualization tools like Tableau and Power BI. Proven track record in collaborating with cross-functional teams to deliver projects, optimize processes, and enhance decision-making through data-driven insights.SKILLSProgramming Languages: Python, SQL (SQL Server, MySQL), NoSQL (MongoDB)Data Analytics: Tableau, Power BI, Excel, MATLAB, Predictive and Prescriptive Analytics, Data Mining, Data VisualizationStatistical Methods: Regression Analysis, Hypothesis Testing, Supervised and Unsupervised Learning, Association rule miningFinancial Expertise: Financial Modelling, Financial Reports, Forecasting, Budget Management, Financial Statements, Root Cause Analysis, Variance Analysis, Scenario and Sensitivity Analysis, Analytical ResearchDevelopment Tools: Git, SAS Enterprise, PyCharmBusiness Skills: MS Office Suite, Business Intelligence, Process Improvement, Functional programming, Statistical analysis, B2B operations, Business analytics, Process mappingSoft Skills: Communication, Teamwork, Leadership, Time Management, Business Intelligence, Critical thinking, Quality Control, Presentation Skills, Negotiator, Vision, Prioritization, Maintaining Confidentiality, Strategic planning, Detail orientedEXPERIENCEGraduate Assistant of Quantitative and Business Analytics Oct 2023 May 2024New York Institute of Technology New York, New YorkManaged coursework and graded assignments on MS Excel optimization using Excel Solver, supply chain, and operations-related case studies, providing constructive feedback that improved student performance by 15%.Developed various excel templates for optimization case studies and were made available to students via canvas.Conducted research and data analysis for quantitative studies, contributing to 3 academic publications.Supported faculty members in data collection and analysis, improving research efficiency by 20%.Assisted in developing new course materials and teaching aids, enhancing student engagement and learning outcomes.Python Developer Intern Jun 2022 - Aug 2022Codegnan IT Solutions Vijayawada, IndiaGained expertise in designing appealing and user-friendly data presentations, enhancing navigation and comprehension for end-users, resulting in a 15% increase in user engagement.Conducted 17 case studies on web scraping, data analysis, APIs, and web frameworks, writing clear and efficient code for various projects, improving project delivery time by 20%.Collaborated with team members to learn and apply best practices in software design, contributing to a 10% improvement in code quality.Shadowed team members to acquire new skills and effectively handle technical issues, reducing incident resolution time by 25%.Worked closely with peers to identify problems and develop appropriate solutions, leading to a 30% decrease in project bottlenecks.Assisted in the documentation of software design patterns and coding standards to ensure consistency and scalability across projects, achieving a 15% improvement in project scalability.Operations Analyst Mar 2020 - Dec 2021TSYS Pune, IndiaAnalysed and managed trade financial transactions for major financial card companies such as Visa, Mastercard, American Express, and Wells Fargo, ensuring 100% timely settlement.Executed incident management and resolution for financial transaction batches, reducing incident resolution time by 20%.Developed financial budgets, reviewed monthly forecasts, and performed variance and scenario analyses, improving financial planning accuracy by 10%.Utilized sophisticated capital budgeting methodologies to assess project feasibility, leveraging advanced financial models for Discounted Cash Flow (DCF) analysis. Identified and advocated for high-ROI initiatives, culminating in a notable 30% revenue augmentation.Administered automation products, applications, and business processes by utilizing built-in tools to maintain data and spreadsheet reporting, enhancing reporting accuracy by 15%.Assisted and managed the administration of automation products, applications, and business processes, increasing operational efficiency by 25%.Conducted data analysis to identify trends and patterns, providing insights to support decision-making, leading to a 30% improvement in operational decisions.Configured system settings and options; planned and executed the business design, assisted in integration and acceptance testing, where necessary, alongside working on SQL for smooth operational transactions, improving system efficiency by 20%.Identified tuning opportunities with attention to detail to improve run-time optimization, reducing processing time by 15%.Collaborated with cross-functional teams to develop and implement strategies aimed at optimizing operational performance, resulting in a 10% increase in operational productivity.Constantly monitored database systems and transactions for errors while maintaining strong communication with various cross functional teams, reducing error rates by 10%.Created custom reports and visualizations to support decision-making processes, enhancing data-driven decision-making by 20%.Customer Relations Executive Jun 2019 - Feb 2020Amazon Pune, IndiaMonitored and ensured 99% accuracy in package delivery, reviewed package dispatches and inventory, leading to a 15% increase in delivery efficiency.Built long-term client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients, improving client satisfaction by 20%.Managed difficult customer situations with empathy through phone and email; responded promptly and prioritized customer needs, soliciting feedback to improve customer experience, resulting in a 25% reduction in customer complaints.Analysed data, using stories and experience to complement data; sought out and developed workflows and procedures, improving quality by 10% while meeting established deadlines.Utilized problem-solving skills to identify and resolve customer-facing issues promptly, gathering and analysing information to develop alternative solutions, reducing issue resolution time by 30%.Communicated effectively; listened and clarified customer needs; focused on solving customer needs, maintaining confidentiality and following policies and procedures, achieving a 95% customer satisfaction rate.Balanced team and individual responsibilities; exhibited objectivity and openness to others' views; gave and received feedback; contributed to building a positive team environment, resulting in a 15% increase in team productivity.Content Writer May 2019 - Jul 2019Green In Future SingaporeDeveloped and presented press releases Conducted content-based research.Wrote and edited high-quality content and visually impactful programs under deadline pressure for press releases.Business Management Executive Aug 2018 - May 2019KVR Constructions Vijayawada, IndiaProvided marketing and management insights and strategies, contributing to a 20% increase in project acquisition and client retention.Managed accounts, ensuring timely and accurate financial reporting and customer communications, which improved client satisfaction by 15%.Processed vital documentation, completed forms, and obtained appropriate insurance verification and authorization for services, reducing processing time by 25%.EDUCATIONMBA: Business Analytics; GPA: 3.80 Sept 2022 - May 2024New York Institute of Technology New York, New YorkBachelor of Commerce: International Business Nov 2015 - Jun 2018Curtin University SingaporePROJECTSNike Sales Data Visualization (2015-2021): Cleaned and analysed Nikes sales data using Tableau to create a comprehensive data visualization presentation, identifying performance trends across retail and online stores. Provided actionable recommendations that led to a projected 15% increase in sales.Financial Modelling for Wollman Rink: Developed financial statements to forecast revenues and expenses for Wollman Rink, facilitating better financial planning and decision-making.Supply Chain Optimization for Pyo Chai: Diagnosed and resolved supply chain inefficiencies, optimizing inventory management and reducing costs by 25%. The implementation of these findings improved overall operational efficiency.Relational Database Design for Medical Office: Designed a relational database using SQL to streamline data management for a small medical office, enhancing data retrieval efficiency and accuracy.Cluster Analysis Using Python: Utilized Python (Jupyter) to define clusters and support decision-making processes, providing valuable insights into data patterns and trends.Movie Recommendation System: Built a user-based and item-based movie recommendation system from 20 million dataset using collaborative filtering techniques, effectively addressing cold start problems and data sparsity to enhance recommendation accuracy.CERTIFICATIONSBeta Gamma Sigma high scholastic award, Information Security and Ethical Hacking, Python certification, sky diving |