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VideoS E R V I C E SCandidate's Name
10+ years of Hospitality ExperiencePublished Writer, Photographer &VideographerFAA-certified drone pilotAdobe Premiere Pro Video EditingEnthusiastic & Eager to workMultitasking, Sense of UrgencyS K I L L SPHONE NUMBER AVAILABLEMelbourne, FloridaEMAIL AVAILABLEExperienced hospitality worker (10+ years) with a B.A. in English. Proven ability to thrive in customer service environment by exceeding guest expectations and resolving conflicts. Strong creative and analytical skills. Team player with an eye for detail. P R O F I L EE X P E R I E N C EE D U C A T I O NValdosta State University2010-2014BACHELOR OF ARTSMerritt Island, FL2022-presentAQUATIC POOLS & SPAManaged marketing department including web design, marketing material production, advertising, social media management Content creation including drone footage, underwater footage of pool constructionCromer, NSWMarch-August 2023TIME AND TIDE HOTELResponsible for bartending and gaming (RSA and RCG certified) Assisted in venues bistro cashier shifts serving customers, checking in guests to accommodation, and light housekeeping in hotel roomsGold Coast, Queensland, AustraliaSeptember 2023-March 2024TWO TALES GIN DISTILLING CO.Responsible for content creation of products/ social media managementLocal representative and market sales associateE X P E R I E N C EQueenstown, New ZealandAugust 2019- December 2019EICHARDTS PRIVATE HOTELManaged front desk, valet parking, guest luggage, basic concierge servicesCoordinating amenities with guest needsAtlanta, GA2015-2019TAVERNA PLAKAWaited tables, bartended, and hosted guestsResponsible for hiring and training staff, as well as other shift manager dutiesCONTINUEDHilton Head Island, SCMay-November 2018MARRIOTT RESORT & SPAPerformed check-in and check-out tasks, managed online and phone reservations, greet guests, answer questions, and address complaintsSavannah, GADecember 2018-April 2019THE SHRIMP FACTORYEncouraging guests inside the restaurant (busy riverfront location), welcoming guests and seating large parties and accommodating their needsMaintaining waitlist of patrons, answering phone calls and assisting waitstaff with food running