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SUMMARY OF QUALIFICATIONS:Certified IT Professional with four years of retail customer service experience; Gained hands-on systems design, development, and implementation for a small business through a Capstone Project. Eager to support IT services to provide dependable and exemplary customer service.EDUCATION:Bachelor of Science: Information Technology/Data Networking and Security (Deans List) GPA 3.37School of Business August 2023One of my most significant academic experiences was my Capstone project, where I was privileged to design, develop, and implement a comprehensive IT solution for a real-world company. This project reinforced my theoretical knowledge and allowed me to apply these concepts practically, honing my ability to manage and execute complex IT projects effectively.My education, coupled with the practical experience gained through my Capstone project, has endowed me with a deep understanding of networking fundamentals, network design, implementation, and the critical importance of cybersecurity measures in safeguarding sensitive information. I have also cultivated strong problem-solving skills and an adeptness at troubleshooting technical issues efficiently.COMPUTER LANGUAGES AND SKILLS INCLUDE: Completed courses in Information Systems, Java, JavaScript, Python, Information Security, programming, business data communications systems, hardware, software, firewalls, networking, object-oriented programming, and Microsoft Office Suite.Associate of Science: General Studies GPA 3.11Presidential Honor Roll, Honors Student August 2021Northern Virginia Community College, Annandale, VAWORK EXPERIENCE: Successfully balanced part-time employment as a full-time college student with exemplary attendance and customer service at Barnes & Noble (February 2019-August 2021), Giant Foods (May 2022-August 2022), and Sodexo (October 2021-Present) and the Swiss Bakery (October 2023-present).Skills:Extremely Dependable and ReliableTroubleshooting and debuggingKnowledge of routers, switches, firewallsSQL databasesLogical and Insightful Problem SolverInter-Cultural Awareness/Emotional IntelligencePython, java, SQL windowsLEADERSHIP AND COMMUNITY SERVICECommunity Service: Completed 80 hours of volunteer service in the community, including assisting with the planning of the CEO Summit for Africa and assisting with the planning and logistics for numerous community events.Catalyst Student Leader