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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Rock Hampton Rd.Irmo, SC Street Address
Cell: PHONE NUMBER AVAILABLE E-Mail: EMAIL AVAILABLE ObjectiveTo obtain a position as a team-player in a peopleoriented organization where I can maximize my service experience in a challenging environment to achieve the organization goals. ExperienceDelmus Insurance group llc - Irmo, SCProducerApril 2023-Present Take products/services to clients at their workplace, homes, and recreation spots Develop and implement customer sales strategies necessary for efficient sales Conduct surveys to identify potential customers of a product/service Interact with clients to identify their needs and product specifications Offer clients products which can meet their requirements Develop and maintain cordial working relationship with customers to boost sales and increase clientele Provide customers with the explanation of product/service feature Wns Senior Customer Service Representative02/04/2017-4/10/2023 Builds and maintain business relationship with clients by providing prompt and accurate service to promote customer loyalty. Assist management in ensuring performance goals are met. Assists the Customer Service Representative (CSR) with difficult cases. Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries. Dovetail Insurance Company-Columbia, SCCustomer Service Representative08/2014- 02/2017 Processing endorsements, processing estimate audits, process certificate of Insurance, process renewal and cancellations Email correspondence to agent for carrier, answering telephones, timely data management, Researching/solving client issues as directed by the agent/management, and administrative projects as directed by management.EducationNew York Institute of Technology New York, NYBachelor of Art, Inter-Disciplinary Studies May 2013 Business Management, Social Science and Behavior of Science Property and Casualty Producer License from the State of South Carolina, North Carolina Life Accident & Health Insurance Producer License from the State of South Carolina, North Carolina Skills Computer and Internet literate; strong typing abilities. Assertive, initiative-taking, goal-oriented, organized and efficient. A Flexible, Cooperative, diligent worker, team player and reliable A good morale builder. Customer Service |
