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Click here or scroll down to respond to this candidateCandidate's Name
Lexington, KYI have been in the automotive industry since Street Address I enjoy problem solving and helping others. I continue my education and up on my certifications, I always thrive on having top ELR, CSI I push and give everything I can to better myself. Authorized to work in the US for any employerWork ExperienceASMCastrucci - Cincinnati, OHDecember 2020 to November 2023Dispatcher, help advisors, scheduling, assisting technicians, helping the service department with a positive culture.Service AdvisorJoseph - Cincinnati, OHMarch 2018 to November 2020Write all service tickets, direct communication between technicians and customers account for all warrantyHire staff handle audits as neededFrom start to finish all the duties for the service director Forecast monthly goalsReport directly to the general managerService AdvisorAlexandria Goodyear - Alexandria, KYApril 2013 to February 2018Deliver excellent service and courtesy to all customers address warranty issues concernssell all work and resolved customer concernsEducationBachelor's in BusinessLincoln tech Indianapolis - Indianapolis, INJanuary 1991 to February 1993Skills retail sales (10+ years) training (1 year) Strategic Planning (5 years) Auto Service Management Brake Repair (10+ years) Automotive Diagnostics Automotive Repair (10+ years) Automotive Repair (10+ years) Brake Repair Diesel Engine Repair (10+ years) Mechanic Experience Microsoft Word Suspension (10+ years) Vehicle Maintenance Alignment Blueprint Reading Management Mechanical Knowledge Oil Change Tire Service Transmissions Customer service Welding Service Technician Experience Time management Sales Equipment Repair Computer Networking Electrical Experience Facilities Maintenance ERP systems CRM software HR sourcing Communication skills Automotive service (10+ years) Quality Assurance Negotiation Auto Estimating Hydraulics Quality assurance Training & development Supervising experience GIS Welding Automotive repair Retail sales Computer networking Auto service management Human resources ERP systems Sourcing Customer service Sales CRM software Negotiation HR sourcing Dealership experience Manufacturing Account management Product demos Leadership Forecasting Budgeting Plastics injection molding Program management ISO 9001 Analysis skills Heavy lifting Sales management Project management Direct sales Warehouse management GM vehicles SchematicsCertifications and LicensesDriver's LicenseHVAC CertificationJune 2023 to June 2024AssessmentsCustomer focus & orientation ProficientMay 2021Responding to customer situations with sensitivity Full results: ProficientSales skills ProficientNovember 2020Influencing and negotiating with customersFull results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationASE master technicianFord master service advisor certificationmedallion award winner |
