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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProfessional SummaryExperience as a computer operator and quality assurance technician, providing variety of services, including: administrative assistance, computer operations support, system monitoring, application troubleshooting, analyzing and repairing problems of computer elements such as desktop computer, laptops and various components/peripherals.SkillsEfficient Microsoft Word, Excel, Power Point, and OutlookGood team skills, including to coach and mentor team members and transfer knowledgeAbility to learn quickly and flexible to be adaptable to changeAnalytical and problem solving skillsAbility to serve and communicate with different types of customers efficientlyAttention to detail, excellent planning, organizing and time managementWork HistoryTaylor Communications Inc. Arden Hills, MNQuality Assurance Technician, 04/2013 to CurrentPerform codes requesting approval prior to printingPerform QA Hub printing issue Triage and Reporting ProcedureReporting AFI re-services stuck in processingReporting incorrect mortgage postage - job needs to be un-endedReporting missing tray tag and placard filesUsing Forvus online mainframe system to closed job codes when jobs are completed printingPerform quality assurance on jobs finished printing and put into QC completion statusEntering and validated postage daily with quick completion, process manually, and close-out transmittalUsing (DRS) data recognition system to search jobs status and quantities for daily completionEntering re-services for all jobs that coming to the QA HUB by using CED and auto generate re-servicesScan jobs in Due Out Database when receiving from account management and network printerCreated Venture ON-Track for all issues with statement output, job code, and hold for approvalCrosswinds Arts & Science School, Woodbury, MNIntersession/After School Clerk, 10/2005 to 08/2011Support of Intersession/After School Coordinator and determine program goals as they relate to schools mission/vision/IB, funding sources, budget-prepare budget needs/allotmentsCommunication and interaction with students, parents, volunteers, guest teachers, and school staffRegister students and maintain all documentations for quarterly and annually reportsResponds to all inquiries via multiple channels (phone, email, mail, walk-in) responsibilitiesWork with Technology to resolves hardware issues and interacts with team to meet service and other dept goalsFinancial record keeping for Intersession/After School, database management for Admin CenterAct as an interpreter and a school nurse for student who need medical attentionSupport the front desk as an administrative assistantCommunicates with transportation to provide quality busing services to all studentsRequest and reserved location, supplies and technologiesUpdate activity buses and permission slips to put on the website for each quarterKeep track of daily attendance, balance all classes, create student schedule, print and mail report cardSupervised and monitor students in classroom, lunch recess, and busesSupported teachers, parents, and staffs in the use of a new internet-based system called Infinite CampusNuQuest, Eden Prairie, MNQuality Assurance Specialist, 10/2002 to 09/2005Help mixing ink color for press operator and maintaining good quality, productivity, and work attitudePerform product service and other manual tasks in Bindery and DistributionTroubleshooting Zebra printer and set-up ribbons to print all kinds of barcode labelPerform accuracy measurement on all finished print label, tray tag, poster, and signageDawes Transport Inc, Coon Rapids, MNRate Clerk, 04/2000 to 09/2002Use Dawes Transport Online system to provide rate charges to deliver customer productsAcquires special quote, and discount prices for new customers of product divisionsProvided accurate prices for the billing department and process all BOL and maintains all documentationResolves and provides feedback on shipping discrepancies such as incomplete orders, incorrect invoices, missing freight, damaged freight, and to ensure customer satisfactionCTC Distribution Services, Roseville, MNManagement Information System Associated, 06/1998 to 03/2000Perform basic computer functions, basic hardware installation and repairTroubleshooting hardware problems, and maintain data integrity, and system back-upMachine wiring and cable assembly, testing, soldering, and monitoring deviceCommunicates with peers, supervisor/managers or workflow and/or hardware issuesADP Parts Services, Plymouth, MNComputer Operator Specialist, 12/1995 to 05/1998Located Information through HYMS and EDEN systemReceives requests and send information through PXSMaintain lab interface and reboot EDEN system when power failureRelinking and rebuilding database and locate and exchange filtersNorwest Bank, Minneapolis, MNComputer Operator Specialist, 05/1994 to 11/1995Receives requests daily to print pension and lump sum distributionsReceives payment data on magnetic tape and diskettes from accountants and clients to uploadPrepares and organizes work for subsequent processing through appropriate hardwareSubmits requests through PC and mainframe systems for job executionProcesses and coordinates work while constantly monitoring workflow statusVerifies accuracy and completeness of output, compiles and maintains storage filesMaintain inventories of printing supplies and performs routine maintenance on equipmentProvidence Medical Center, Kansas City, KSTerminal Entry Operator, 09/1992 to 04/1994Receives request to print medical records and payroll distributionsRequest daily held medical reports and additional copies of released medical reportsRestart the systems after a power failureAssist other department in changing ribbons, keyboards, monitors CRT, light pens, and printersMaintain lab interface and upload download information to a diskette for back-upEducationNational College, (currently National American University) Kansas City, MOBachelor of Science-(CIS) Computer Information System, May 1994Deans List 2 Quarters, Honorable Mention List 4 Quarters. GPA 3.38Certificate Standard First Aid conducted by EMID 6067, January 2011 Candidate's Name / PAGE 2 |
