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Click here or scroll down to respond to this candidateCandidate's Name
Graphic Designer, Customer Service & Sales RepresentativeCutler, OH Street Address
Caring, supportive and very sensitive to the well-being of humankind and surroundings, looking to find a lifetime career. Dedicated and well versed in critical thinking, graphic design and customer service. Authorized to work in the US for any employerWork HistoryQuality Assurance TechnicianStirling Ultracold - Athens, OHOctober 2020 to April 2024In charge of inspection and the returning of non-conforming material and communicating with vendors to start the process of RMA. Sales Manager/ Production Assistant/Shipping Assistant Milos Whole World Gourmet - Athens, OHAugust 2019 to February 2020Have knowledge of MS Office, Excel, FishbowlSub for production when an employee is outAssist with shipping when neededMake sure products are in correct box and have correct label and best by date Make cold callsMake out sales ordersHelp customers with their questionsKeep an EXCEL sheet of customer cold callsLog quality control problemsPerform customer service follow ups on calls and/or concerns Inside Sales RepresentativePack Manufacturing Company Inc - McMinnville, TNJune 2018 to June 2019Customer service, marketing, help maintain company's website with updated photos and data, coordinate shipments, process quotes, invoices and payments using Quickbooks and Microsoft programs.Bids CoordinatorPorter Roofing Contractor - Morrison, TNOctober 2017 to June 2018Marketing, customer service, coordinate and communicate with potential customers and estimators, prepare, submit bids and file forms with government and private agencies to comply with their requirements, data entry and CEO's calendar management. Customer Service RepresentativeGlobal Industrial Components (GIC) - Woodbury, TNAugust 2016 to June 2017Manage Files, Order Materials, Schedule Pickups, Receive and Make Calls, Meet with Customers, SendPrints out for Quotes, Excel, Outlook, Word, Business Edge, Purchasing Manager/Sales/Designer/PrinterSigns First/Lakeway Publishers - Tullahoma, TNJuly 2015 to March 2016Marketing, general office management within my department, create designs according to customer's requirements using Adobe programs, in charge of running large industrial printers and cutters, create quotes and invoices, stock printing supplies, data entry, customer service.Material Handler/AssemblyNissan - Decherd, TNMay 2013 to August 2013Maintain inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory, prepare finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product, document product shipment by recording units shipped.Injection Mold OperatorM-TEK, Inc - Manchester, TNDecember 2003 to August 2012Responsible for all aspects of the injection molding process, set-up and tear down, troubleshooting, equipment maintenance and work flow, had to be able to run several machines on the floor, break relief, forklift driver, inventory control and report to immediate supervisor.EducationAssociates in Graphic DesignWestwood College Annandale - Annandale, VAMarch 2015High School DiplomaCoffee County Central High School Manchester - Manchester, TN May 2002Skills Windows (10+ years) Telesales (3 years) Customer Service (5 years) Mac OS X (6 years) Photoshop (4 years) Illustrator (3 years) Powerpoint (4 years) Word (4 years) Excel (3 years) Forklift Operator (1 year) Office Management (1 year) Organizational Skills (5 years) Sales (3 years) Shipping (3 years) Indesign (3 years) Marketing (2 years) Photography (3 years) Dreamweaver (1 year) Manufacturing (10+ years) Corel Painter (Less than 1 year) Quickbooks (1 year) Cold Calling Selling Prospecting Telemarketing Data Entry Packing Administrative Experience Data Collection Microsoft Word Microsoft Powerpoint Microsoft Office Word Processing Graphic Design Adobe Creative Suite Microsoft Excel Sales ExperienceCertifications and LicensesDriver's LicenseAssessments-IndeedCustomer Focus & Orientation ProficientJuly 2019Responding to customer situations withsensitivity. Full results: ProficientSales Skills: Influence & Negotiation Highly Proficient July 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly ProficientPersonality: Customer Service Fit ProficientDecember 2019Measures the traits that are important for high-quality customer service. Full results: ProficientWork Style: Reliability ProficientJanuary 2020Tendency to be dependable and come to workFull results: ProficientAdministrative Support FamiliarAugust 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: FamiliarCustomer Focus & Orientation Highly ProficientJuly 2020Responding to customer situations withsensitivity Full results: Highly ProficientWork Style: Conscientiousness Highly ProficientJanuary 2020Tendency to be well-organized, rule-abiding, and hard- working. Full results: Highly ProficientWork Style: Conscientiousness Highly ProficientJuly 2020Tendency to be well-organized, rule-abiding, and hard- working Full results: Highly ProficientMarketing FamiliarJuly 2020Understanding a target audience and how to best communicate with them Full results: FamiliarOutside Sales ExpertJuly 2020Actively listening and responding appropriately; performing common sales calculations. Full results: ExpertCustomer Service ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientCall Center Customer Service ProficientJuly 2020Applying customer service skills in a call center setting. Full results: ProficientInside Sales ExpertJuly 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. References Upon Request |
