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EMAIL AVAILABLEPHONE NUMBER AVAILABLEWORK EXPERIENCEProgram ManagerYouth Advocacy Foundation08/2021 PresentTasksOrganizing daily activities based on the goals of the organization. Devising new programs that support the organizations objectives. Coming up with sustainable goals for the organization. Working with other departments to develop budgets and plans for the programs. Evaluating and assessing the programs strengths and weaknesses. Monitoring projects and overseeing project managers to ensure goals are met. Working with the marketing team to improve strategiesAssociate Career CoachEmployment &Employer Services06/2019 04/2021TasksAssisting clients in identifying personal goals, developing leadership skills and planning career moves. Daily duties may include helping clients hunt down new employment opportunities, providing feedback on resumes or cover letters and strategizing for a successful job interview.Key-holding Shift ManagerLane Bryant 11/2018 11/2019TasksAdministrative personnel that is tasked with opening and closing a store and performing various administrative duties. Primary responsibilities include assisting with customer service, ensuring that the store is clean and organized and managing the alarm system.Community Outreach CoordinatorEmployment and Employer ServicesTasksResponsible for answering phones as well as, most customer service interactions. Provided administrative support to the Center Director by generating prospective customer leads, developing and maintaining recruitment list and assisting with the development of customer recruitment and retention programs. Assisted with case management and case note entry.Membership CoordinatorBoys and Girls Club of Northwest Indiana 03/2017 03/2018TasksResponsible for taking money in the form of cash, or credit card from patrons in exchange for services. Responsible for answering phones as well as, most customer service interactions. The Membership Coordinator provides administrative support to the Club Director by generating prospective member leads, developing and maintaining a membership recruitment list and assisting with the development of member recruitment and retention programs.EDUCATIONBusiness Incubator -Cresco 10/2019 1/2020Plan for Profit Cohort -America's SBDC & YWCA 09/2019 12/2019Bachelors of Science - Southern Illinois University Edwardsville Bachelors of Science in Psychology, Minoring in Public Health 08/2012 12/2016SKILLSKeen Communication Problem- Solving Leadership Management Organizing Multicultural Sensitivity Customer Service Time management Active ListeningINTERESTSCultural DiversityLGBTQ AllyshipMental HealthHolistic Wellness |