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Mobile PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEJohn M. Restivo Citrix EngineerProfessional Summary:I have spent 10 plus years in the implementation and migration of Virtualization products, including XenApp, Xendesktop, ESX, Vmware Horizon, Azure, AWS, Provisioning Services, Machine Creation Services, and numerous other offerings. I have worked across many industries including Healthcare, Financial, IT Consultancies, and Law Firms. I pride myself in the challenge knowing that no two environments are created the same, and every customer needs a unique set of applications, desktops, and policies to ensure that they meet the markets best practices.Products and expertise:Citrix and Vmware Products:Expert Skills in Xen Desktop 5.6, 7.x (VDI)Expert Skills in Xen App Version 4.0, 4.5, 5.0, 6.5, 7.18Expert Skills in Xen Server 6.0 to currentSkills in Citrix App DNAExpert Skills in Desktop Director Version 2.0 to currentExpert Skills in Provisioning Services 6.0 to currentExpert Skills in Vmware ESXExpert Skills in App Layering (formerly Unidesk)Security Products:Expert Skills in RSA Token Management for Dual AuthenticationExpert Skills in Phone Factor Management for Dual AuthenticationMicrosoft Products:Expert Skills in Microsoft Office 2K3Expert Skills in Microsoft Office 2K7Expert Skills in Windows 7Expert Skills in Windows XPExpert Skills in Windows 2000\2003\2008\2012 ServerMigration Products:Functional Skills with AltirisFunctional Skills with Microsoft SCCM (SMS)Functional skills with UnideskIndustry Specific Products:Worked with EpicWorked with MeditechWorked with Microsoft SQL ServerWorked with Open Text DM (Document Management)Ticket Tracking Products:Worked with RemedyWorked with GWITechnical Skills:Expert skills in Citrix Engineering \ AdminstrationExpert Skills in VMware Systems AdministrationExpert Skills in AzureExpert Skills in AWSExpert skills in Vmware HorizonExpert Skills in Active Directory ManagementExpert Skills in Windows Systems AdministrationExpert Skills in Change Management ServicesExpert Skills in VPN Certificate Management ServicesExpert Skills in System setup  Move/Add/ChangeEXPERIENCECitrix Engineer Innovien Noblesville, INJanuary 2023 to PresentMaintained 7.19, 1912 and 2203 XenDesktop\Xenapp FarmsWorked with Service Now for both infra end user support and change management.Managed Azure Environment and InfraManaged AWS Environemtn and InfraExpert within Citrix DaaS and administration and engineering.Attended Daily Scrum calls and maintained and tracked stories in Agile MethodologyOperational Support from user endpoint to infrastructure components.Monthly Patch Tuesday Patching of Citrix, Vmware InfrastructureAttended Weekly Calls for Scrum\Agile FrameworksAttended Weekly CAB meetings for Change management ApprovalsNetscaler VPX AdministrationUpdated PVS Images during change windowsUpgrade MCS Images during change windowsCitrix Engineer InfoSys Noblesville, INMarch 2021 to Jan 2023Maintained 7.18 XenDesktop FarmUpdated PVS Images during change windowsCitrix Application Layering and UpgradesWorked with Application Owners to test\deploy applications.Steady state support of Citrix Xenapp and Xendesktop 7.9App-V Engineering and AdministrationAllocated Space in VMware ESX as needed for Citrix EnvironmentCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededManaged Citrix Receiver Version on EndpointsCitrix Engineer IT Tech Services Inc. Noblesville, INJanuary 2019 to 2021Maintained 7.18 XenDesktop FarmUpdated PVS Images during change windowsCitrix Application Layering and UpgradesWorked with Application Owners to test\deploy applications.Steady state support of Citrix Xenapp and Xendesktop 7.9App-V Engineering and AdministrationAllocated Space in VMware ESX as needed for Citrix EnvironmentCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededManaged Citrix Receiver Version on EndpointsNTT DATA Noblesville, INCitrix Engineer January 2017 to December 2018Maintained 7.15 XenDesktop FarmUpdated PVS Images during change windowsCitrix Application Layering and UpgradesWorked with Application Owners to test\deploy applications.Steady state support of Citrix Xenapp and Xendesktop 7.9Allocated Space in VMware ESX as needed for Citrix EnvironmentAdministration of Vmware Horizon EnvironmentCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededManaged Citrix Receiver Version on EndpointsVA Hines, ILCitrix Engineer September 2016- January 2017Maintained 7.15 XenDesktop FarmUpdated PVS Images during change windowsWorked with Application Owners to test\deploy applications.Steady state support of Citrix Xenapp and Xendesktop 7.9Citrix Application Layering and UpgradesAllocated Space in VMware ESX as needed for Citrix EnvironmentAdministration of Vmware Horizon EnvironmentCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededManaged Citrix Receiver Version on EndpointsCatt StaffingCitrix Engineer February 2016 to May 2016Unidesk 2.x AdministrationMaintained 7.15 Xendesktop FarmUpdated PVS Images during change windowsWorked with Application Owners to test\deploy applications.Steady state support of Citrix Xenapp and Xendesktop 7.6Citrix Application Layering and UpgradesAllocated Space in VMware ESX as needed for Citrix EnvironmentVmware Horizon Administration and EngineeringCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededManaged Citrix Receiver Version on EndpointsIUHealth  Indianapolis, IndianaCitrix Engineer March 2015 to October 2015Escalation for Citrix Xendesktop and Xenapp issuesMigrated 4.5 to 5.0 and 6.5 as needed.Worked with Application Owners to test\deploy applications.Installed, Configured, Patched Citrix hybrid environmentXenapp, Xendesktop and mix EnvironmentsCitrix Application Layering and UpgradesMonitored Citrix Environment via EdgesightMaintained Images for Citrix Xenapps Published Desktop and XenDesktopVmware Horizon Administration and EngineeringAllocated Space in VMware ESX as needed for Citrix EnvironmentCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededHTC Partners  Naples, FloridaCitrix Engineer September 2014 to January 2015Escalation for Citrix Xendesktop and Xenapp issuesMigrated Farm to 7.6 from 6.5On call for multiple customer facing environments and after hours.Managed multiple Independent FarmsConverged Multiple Farms into new 7.6 farmInstalled, Configured, Patched Citrix hybrid environmentWorked with healthcare applications Epic, Meditech, etcXenapp, Xendesktop and mix EnvironmentsAllocated Space in VMware as needed for Citrix EnvironmentCreated \ Maintained Active Directory Citrix StructureVmware Horizon Administration and EngineeringCreated \ Maintained Citrix Policy Structure as neededUltimate Software Ft. Lauderdale, FloridaCitrix Engineer August 2014 to October 2014Staff Augmentation for Existing Engineer Temporary LeaveOn call for multiple customer facing environments and after hours.Worked with Vendors on Application \ Infrastructure IssuesXenapp, Xendesktop and mix EnvironmentsMonitored Citrix Environment via EdgesightVmware Horizon Administration and EngineeringMaintained Images for Citrix Xenapps Published Desktop and XenDesktopAllocated Space in VMware as needed for Citrix EnvironmentPublish, update, migrate citrix apps and desktopsCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededMigrated Users and Applications through Citrix EnvironmentActive Directory Management@ MTM Technologies Chicago, ILCitrix Engineer March 2014 to August 2014On call for multiple customer facing environments and after hours.Worked for Managed Services after hours.Worked with Citrix \ Vmware\ Microsoft \ other vendorsInstalled, Configured, Patched Citrix hybrid environmentXenapp, Xendesktop and mix EnvironmentsMonitored Citrix Environment via EdgesightAllocated Space in VMware as needed for Citrix EnvironmentPublish, update, migrate citrix apps and desktopsCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededMigrated Users and Applications through Citrix Environment.Active Directory Management@ Chicago Hospitals (National Surgical Hospitals)Citrix Engineer December 2012 to June 2013Steady state support of Citrix Xenapp and Citrix Xenapp published desktop environment.Xenapp migration from 4.5 to 6.5Installed, Configured, Patched Citrix hybrid environmentXenapp, Xendesktop and mix EnvironmentsManaged Tricerat Simplify Profile Management SolutionMonitored Citrix Environment via EdgesightMaintained Images for Citrix Xenapps Published Desktop and XenDesktopAllocated Space in VMware as needed for Citrix EnvironmentCreated \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededMigrated Users and Applications through Citrix EnvironmentActive Directory ManagementConducted Help Desk Training for Citrix session supportTek Partners JM FAMILY Deerfield Beach, FloridaCitrix Engineer May 2012 to September 2012Escalation for Citrix Xendesktop and Xenapp issuesMigration from Xenapp 4.5 to 6.5Installed, Configured, Patched mixed Xenapp and Xendeskop environmentXenapp, Xendesktop and mix EnvironmentsMigrated Citrix Environment from Xenapp 5.0 to 6.0Maintained Images for XenDesktop VDIAllocated Space in VMware & XenServer as needed for Citrix EnvironmentPublished Citrix Applications (Microsoft Office 2k3, 2k7, Customer Apps)Created \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededMigrated Users and Applications through Citrix EnvironmentActive Directory ManagementServer Operating System virtual machine environment setupConducted Help Desk Training for Citrix session supportEZEN Computer Services Green Bay, WICitrix Engineer February 2012 to May 2012Primary Escalation Point for all Citrix IssuesMonitored Citrix Environment via EdgesightMigrated Citrix Environment from Citrix 4.5 (PS) to XenApp 6.5Maintained Images for Citrix Xenapps Published Desktop and XenDesktopAllocated Space in VMware as needed for Citrix EnvironmentPublished Citrix Applications (Excel, Word, PowerPoint, Outlook, Open text DM, Relativity, AS400, other company related apps)Created \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededMigrated Users and Applications through Citrix EnvironmentActive Directory ManagementServer Operating System virtual machine environment setupAON Insurance Chicago, ILCitrix Engineer & VPN Solutions March 2010 - January 2011Primary Escalation Point for all Citrix IssuesMonitored Citrix Environment via EdgesightMigrated Citrix Environment from Citrix 4.5 to 5.0Maintained Images for Citrix Xenapps Published Desktop and XenDesktopAllocated Space in VMware as needed for Citrix EnvironmentPublished Citrix Applications (Excel, Word, PowerPoint, Outlook, Open text DM, Relativity, AS400, other company related apps)Created \ Maintained Active Directory Citrix StructureCreated \ Maintained Citrix Policy Structure as neededMigrated Users and Applications through Citrix EnvironmentActive Directory ManagementServer Operating System virtual machine environment setupConducted Help Desk Training for Citrix session supportMagnetar Capital LLC.Citrix Desktop Engineer - Chicago, IL July 2008 - September 2009Primary Escalation Point for all Citrix IssuesMigrated Citrix Environment from Citrix 4.0 to 4.5Published Citrix ApplicationsAllocated Space in VMware as needed for Citrix EnvironmentMaintained Images for Citrix XenappImaged Desktops and Laptops via AltirisMaintained Software packages \ software refresh for citrix environmentZacks Investment Research December 2006  May 2007Windows Desktop Support - Chicago, ILPrepared and delivered cost\sales model for Citrix Implementations.Citrix Desktop troubleshooting and Server AdministrationSetup new employee computers to departments demandMaintained 3rd Party SoftwarePublished Citrix Applications (Excel, Word, PowerPoint, Outlook, Bloomberg)Active Directory ManagementServer Operating System virtual machine environment setupData Cable ManagementVLAN port ManagementEducation:Completed Citix CCA CertificationHands on Citrix Engineer and Administration ExperienceUnidesk Operator Training CompletedCompleted Computer Aided Drafting classes (college)Completed A+ Computer Repair course. (college)Completed Graphic Design 1 course. (college)Completed Client Operating Systems Class (college)Completed Wireless Infrastructure class (collegeCompleted Windows, Linux, Unix, OS class (college)Completed Server Operating Systems Class (college)Completed Network Essentials class (college)Completed Network Security class (college)Completed Advanced Hardware class (college)