Candidate Information Name Available: Register for Free Title Customer Service Rep Target Location US-IL-Tinley Park Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Rep Chicago Heights, IL Customer Service Rep Chicago, IL Customer Service Rep Lake Bluff, IL Customer Service Rep Chicago, IL Customer Service, Sales Rep Support, Purchasing, Sourcing, Forec Round Lake Beach, IL Customer Service Rep Chicago, IL Sales Rep Customer Service Matteson, IL

Candidate's Name
Tinley Park, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am currently looking for a full time position in an environment that offers a greater challenge, and the opportunity to help the company advance efficiently and productively. Work ExperienceCustomer Service Rep.SCR Medical TransportationNovember 2022 to Present Schedule transportation trips while effectively helping numerous clients in a timely, polite manner Provide trip information to inquiring clients after effectively accessing their trip needs Ensure that all call center requirements outlined in the PACE contract are exceeded Provide support to clients by addressing questions, issues and concerns regarding registering for the service Answered inbound calls regarding ADA customer accounts. Utilized Trapeze to book reservations for medical & personal appointments. Maintained reports of no-shows and customer cancellations. Assisted with ETAs via facilitators & dispatch. Applied/processed payments for customers to Ventra accounts. Assisted with lost and found inquiresCustomer Service RepEnovaApril 2018 to November 2019 Efficiently manage both incoming and outgoing calls to address customers loan payments Find solutions for overdue accounts by negotiating payment plans, and facilitating arrangements for bringing accounts up to date Address customer concerns and resolve issues related payments while demonstrating empathy and professionalism Maintain effective communication with customers while maintaining accurate record of customer interactionsEducationHigh School DiplomaRich East High School - Park Forest, ILSeptember 2006 to May 2010Skills Great communication SKILLS  Analyzing and problem-solving  Great communication and interpersonal skills EXPERIENCE  Team worker  Energetic and flexible  Effectively manage calls while note taking  Great computer and technical literacy  Great organization and planning skills