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Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NC EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLETech-savvy sports enthusiast driven by a love for food, adventure, and a commitment to flawless product quality. _ ExperienceAssistant Project ManagerSports ExcitementJanuary 2023 March 2023As Primary User Experience SME, ensured end-user pain points and enhancements were considered during planning and refinement meetingsImplemented new Kanban process to maintain an evergreen roadmap and optimize work schedules, resulting in a 30% productivity enhancementSupervised discovery meetings, stakeholder interviews and storyboarding to align client expectations and requirements with business objectives and deadlines while maintaining 100% regulatory complianceDocumented business requirements into epics, user stories, functional specifications & technical information for non-technical stakeholdersDocumented comprehensive UAT test scenarios for end users to validate the functionality of user account creation, field validation, profile management, and text formatting consistencyQA AnalystCigniti TechnologiesFebruary 2021 August 2022Authored and executed detailed test cases in Azure DevOps, increasing defect detection efficiency by 40%Advocated for QA readiness by enforcing go/no-go decisions, improving defect removal efficiency (DRE) by 50%Coordinated with cross-functional agile teams to refine user stories to include accurate acceptance criteria and requirements definitions, reducing deployment timelines by 10%Executed ad hoc testing requests to support the successful integration of a Fintech productPerformed targeted device testing using emulators and remotely connecting to physical devices through AWSConducted exploratory analysis and A/B testing to support product launches and enhancementsImproved existing Power BI dashboards by expanding defect and test case completion and product performance metricsDelivered and presented regular status reports on project progress and system readiness to stakeholdersProvided product training and mentorship on business processes to new joiners and team members Software EngineerAccentureMay 2017 August 2020Received the Young Engine Award for consistently achieving 100% adherence to QA standards and securing timely deliveryManaged a Credit Card team of 8 in an Agile environment by coordinating schedules and deadlines, leading prioritization calls, and assigning workloads, resulting in a 20% testing efficiency boostDrove weekly scrum meetings, identifying roadblocks and determining solutions, leading to an increase in project delivery efficiency by 20%Utilized JIRA and ServiceNow to track defects, work completed, and time estimates for remaining workLed waterfall migration project of a SaaS application from Lotus Notes to SharePointFacilitated User Acceptance Testing (UAT) with end users, ensuring project deliverables aligned with stakeholder expectations and improve client experienceIndependently managed change request projects, driving continuous improvement for a financial services clientWrote and validated weekly batch runs and data validation through SQL and Toad DatabaseUtilized Selenium for maintaining and executing automation test scripts Education:University of Massachusetts Amherst - Master of Science Engineering Management September 2022 May 2024 KIIT University Bachelor of Technology Civil Engineering August 2013 May 2017 Projects:Product Development of PLASMA (Product Strategy & Vision User Persona SWOT Analysis Product Lifecycle Product Roadmap GTM Strategy) Myths & Mysteries of Data Breach (Project Management Google forms survey Graphs Pie Charts PowerPoint PPT) Product Requirement Document for Cryptocurrency Exchange (User Pain points Solutions Plan Goals Workflow Wireframing Success Metrics) Technical SkillsJIRA HP ALM Toad Database QA SDLC STLC Azure DevOps Service Now Salesforce Confluence Selenium SQL R Python AWS Tableau Power BI TSYS Mainframe Microsoft Office Slack Trello MS Excel (Pivot Tables, Macros, VBA) KPI Data Analysis User Acceptance Testing Data Visualization Agile Waterfall Kanban Scrum Requirement Gathering Smartsheet UI SIT Regression Soft SkillsProject Tracking Product Management Test Planning Stakeholder Collaboration Process Improvement Data Driven Design Thinking Quick Learning Communication Coaching Problem-solving Identify Problems Market Research Time management Decision-making Conflict resolutionPresentation skills Analytical Skills Client-Focused Creativity Problem Solving Team Oriented CertificationsCertified Tester Foundation Level ISTQBAWS Certified Cloud Practitioner AmazonCertified Scrum Product Owner Scrum AlliancePower BI Data Analyst Associate MicrosoftProject Management and Leadership UMass AmherstSix Sigma White & Yellow CSSC |
