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Certified Scrum Master, Certified SAFe Agilist
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Summary
As a Certified Scrum Master, I bring a robust background in fostering self-organization, cross-
functional capabilities, and effective communication within teams. My goal is to leverage these skills in
a Scrum Master role, facilitating collaboration and creating a productive environment in alignment
with Scrum and Agile frameworks. I have a proven record in managing project resources, resolving
impediments, and maintaining transparency in project progress. As a resolute, self-organized, and
meticulous individual, I excel in multitasking. I am committed to supporting business functions by
driving team development, continuous learning, and stakeholder collaboration, delivering value by
aligning team efforts with organizational goals and customer requirements.
Education
Master in Clinical Mental Health Counseling from Walden University (2018)
Bachelor of Science in Psychology from University of Phoenix (2014)
Associates Degree in Business from Baruch College (2008)
Skills and Qualifications
Certified Scrum Master, Certified SAFe Agilist with a strong understanding of Agile principles
and Scrum framework.
Proficient in Agile tools such as Jira, Kanban, Microsoft Teams, Miro, Confluence, and Epic
Systems as well as Microsoft Excel, Outlook, Word, and Powerpoint for project management,
collaboration, and tracking.
Excellent verbal and written communication skills, crucial for facilitating team discussions,
customer relations, and stakeholder communication.
Exceptional interpersonal and public relations skills, fostering a positive and collaborative team
environment.
Strong management and organizational skills, with experience in coaching and educating new
hires, mirroring the Scrum Master s role in team development and continuous learning.
Experience in crisis intervention and stabilization, reflecting the Scrum Master s role in
managing project risks and resolving impediments.
Proficient in creating business proposals, requirements, and specifications, akin to managing
product backlog and defining user stories.
Experienced in the preparation of weekly, monthly, and quarterly reports, like tracking and
presenting project progress in a Scrum environment.
Experience
Project Manager/Scrum Master August 2012- May 2024
Arthur Murray
Foster self-organization, cross-functional capabilities, and effective communication within the
team by actively facilitating and participating in sprint planning, daily scrum, sprint reviews, and
retrospectives.
Assist in defining the Definition of Done and proactively resolve impediments.
Collaborate in the organization and refinement of product backlogs as well as identify and clarify
Sprint goals to align with the team s vision.
Proficient in assessing and coaching team members, fostering a culture of open feedback, and
driving continuous personal improvement through Agile methodologies and Scrum framework.
Demonstrate the ability to manage multiple tasks concurrently, oversee conflicting demands,
prioritize workload effectively, delegate tasks while maintaining high-quality standards.
Build positive and trusting relationships with clients by assessing their needs and delivering
exceptional customer service.
Conduct employee recruitment, training, and orientation, as well as performance evaluations to
ensure team growth.
Oversee all business-related operations including payroll, account balancing, and resolution of
bookkeeping discrepancies.
Perform office administration tasks, including database optimization, record maintenance,
invoice distribution, accounts payable, and budget analysis.
Lead workshops, organize and manage events with multiple stakeholders.
Develop and execute promotional and sales events to drive engagement.
Organize and manage events and competitions, overseeing all artistic and administrative
elements involved (registrations, venues, schedules).
Develop innovative instructional methods and continuous improvement strategies. Facilitate
collaborative team projects and organization-wide syllabus exams.
Internship August 2017-August 2018
Meharry Medical College
Conducts daily Intensive Outpatient and Inpatient group therapeutic meetings, fostering a
culture of open communication and self-organization.
Perform assessments with clients to evaluate needs and risks, akin to identifying and managing
project risks.
Experienced in counseling family members on crisis intervention and identifying problem areas
within their family dynamics, mirroring the role of a Scrum Master in resolving team conflicts
and impediments.
Assist with the acknowledgment of long-term abstinence, improved medical status, improved
family and social relationships, and mental health stabilization, like tracking and celebrating
team progress and successes in a Scrum framework.
Conduct both group, family, and individual counseling, reflecting the Scrum Master s role in
facilitating team, stakeholder, and one-on-one interactions.
Provide holistic and comprehensive recovery treatment, recognizing the importance of integrating
attention to addiction, other psychiatric, and medical issues throughout the treatment process,
analogous to the Scrum Master s role in ensuring a holistic view of project progress and team
well-being.
Asst. Office Manager July 2011 - August 2012
The Village At Orange
Organize documents, restocking office supplies, creating presentations, performing project
research and data entry
Processing new data on vendors and tenants, like managing stakeholder relationships and
integrating their input, while also assisting with data entry and organizing client database
reflecting the maintenance of the product backlog and managing customer requirements.
Providing phone support for other managers, mirroring the Scrum Master s role in facilitating
communication between the team and other parts of the organization.
Daily use of Relay, Tempo, LoneWolf, Microsoft Word, Excel, PowerPoint, and Outlook
Transcribing confidential documents, mirroring the Scrum Master s role in handling sensitive
information, and maintaining confidentiality when necessary.
Junior Analyst December 2006 April 2008
Praetorian Financials Group
Processed PFG Fixed Assets monthly using Oracle Financials,
Processed production journal entries by uploading via ADI.
Created FSG (financial statement generator) reports at management s request, akin to generating
and presenting project progress reports.
Organized data and documents for financial reporting, ensuring transparency.
Worked with the accounting department to collect journal entries, facilitating cross-departmental
collaboration.
Organized general ledger journal entries backup, updated entry logs
Performed a variety of analytical projects using Discoverer and ADI reports
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