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- Phone: PHONE NUMBER AVAILABLE- Email: EMAIL AVAILABLE---Professional Summary:Dedicated Implementation Specialist with over 10 years of experience in sales management, training, and program implementation. Proven ability to develop sales teams, analyze market trends, and enhance customer relationships. Adept at using CRM and DMS systems to drive growth and achieve business goals.---Key Skills:- Sales Development & Management- Training & Development- Market Analytics- Customer Relationship Management (CRM)- Dealer Management Systems (DMS)- Onboarding & Coaching- Time Management- Proficient in Microsoft Office Suite (PowerPoint, Excel, Outlook)- Familiar with ADP, Concur, Zoom---Professional Experience:Sales Manager- Emprier-Today LLC, Newport News, VA *September 2022 - May 2024*- Successfully trained and developed a high-performing sales team, resulting in a 20% increase in sales.- Conducted market analysis to predict and meet daily, weekly, and monthly sales targets.- Collaborated with Regional and General Managers to improve sales strategies and financial performance.Field Representative-MSX International, Remote *July 2019 - September 2022*- Supported vehicle manufacturers by implementing dealership programs, enhancing dealership performance by 15%.- Utilized analytics dashboards to identify key areas for improvement and conducted in-store training sessions.Implementation Representative-Dominion Enterprise, Hybrid *May 2016 - July 2019*- Implemented CRM and DMS systems in automotive and motorsports sectors, improving customer retention by 25%.- Conducted on-site training, ensuring seamless system integration and user adoption.Assistant Director-Allstar Tech LLC, Alexandria, VA- Assisted CEO and Director in monitoring sales and organizing training programs.- Fostered B2B relationships, leading to a 30% increase in client retention and growth.---Education:-Graphic Design- UC Riverside, Riverside, CA *August 1991 - May 1994*---References:Available upon request