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Palmetto, FL Street Address - EMAIL AVAILABLE - PHONE NUMBER AVAILABLE10+ years of experience in Business Applications development and Support.
Performed and assisted in Installation and troubleshooting Business applications using Microsoft DevOps; VisualStudio 2017 & 2019, PowerShell scriptingSystem Reliability & Application Development Support SpecialistIndoTronix at PNC Mortgage Technology - RTB Organization Application Support11/2022 - June2024Provide Development support to customized third party Business Applications for Loan Officers via a ticketing system ServiceNow by debugging and correcting applications written in C#.
Application version control and deployment using UrbanCode Deploy and DevOps.Created and edited support Documentation that enabled Support engineers troubleshoot Application issues.Assisted Windows reliability team and worked on support topics such as Cert renewals; Maintenance of service accounts systems access and API communications and password maintenance with System coordinations.Ongoingly meet business customer s expectations and engage in escalations or resources from the other teams for collaboration to maintain consistent customer experienceServer performance using Dynatrace and other Windows Server Management to monitor SSMS performance with application and server logs.Some of my PNC Support activities
- Performed installation and configurations for in-house business applications EMO; ENU and RTA - Researched issues on PNC Bank systems, i.e. EMO; EMU and RTA
- Implemented changes to the PNC Business Systems into all lower/upper environments - Share internal triage in the team about technologies - PowerShell scripting - Created and modifications of SQL Stored Procedures and complex queries using DDL; DML coding
- Data imported via ETL using SSIS Packages in new customer setup
Application DeveloperNationwide Title Clearing (NTC) - Palm Harbor, FLNovember 2020 to September 2022.Systems Development propriety in house web applications utilizing C#.Net/MVC; Kendo grids; GIT/DevOps; JavaScripts UI validation; SQL server creation and updating of various large scale stored procedures; create and maintained several restful APIs request and responses written in C# code with JSon; Maintain and enhance several in-house proprietary web applications that process and maintain documents involved in Mortgages for most of the big banks in the US. We migrated from TFS repository to GIT with DevOps. Strong utilization of Agile methodology as Kanban for bug fixes and enhancements and 30 Sprints for new development.
Systems DeveloperInSight Global at WellCare/Centene Inc. - Tampa, FLSeptember 2019 to September 2020.Development and maintained several in house web applications utilizing C#/VB .Net; MVC; JavaScripts UI validation; JQuery; SQL server creation and updating of various large scale stored procedures; created and maintained several restful APIs request and responses: modified GET and POST requests that interacted with Medicaid/Medicare Centralized medical Data.Application Developer/Support Engineer, Level IIIInSight Global at PWC Inc - Tampa, FLApril 2018 to April 2019Provided extensive technical support to Development; Azure DevOps and Azure Cloud operations setup and maintenance; Assisted developers in all phases of development by rewriting code modules in C#; JavaScript/JQuery. Whether it be application enhancement; bug fixes and for maintenance as Kanban method. When Modified application is submitted for testing an implementation and installation of developed software onto Azure DevOps/Cloud servers; SQL Server 2016/2017 data manipulation and stored procedure optimization and maintenance. Managed the deployment of the latest versions of custom PWC software, utilizing Agile 30 day Sprints. Report developers in various in house reporting dashboards and data access protocol. Operations both on in-house servers and Cloud based Azure Servers - utilized Azure DevOps to assist in all phases of server build out; ScaleUp and Web application deployments. Also assisted in optimization of VMs (VDI PCs). Assisted professional end users by troubleshooting various application issues affecting hundreds of end users.Systems DeveloperSarasota County GovernmentFebruary 2015 to February 2018Propriety web based Budgeting software designed and developed in-house EIT team C#.NET.;MVC/Web API. Using ASP.Net 3.5,4.0 Visual Studio 2010/2012; Framework 3.5/4.0/4.5; with JavaScript/JQuery. I Supported and 19 other government clients to this Budgeting system by providing technical support/enhancements by troubleshooting various system issues. All completed in Agile technology using Kanban and Sprint methodology. Created custom Business Objects and SSRS reports with SQL Database. Created and modified Stored Procedures and SSIS Packages.Systems Developer/Analyst/Support Supported and ModifiedDuke-Energy - Saint Petersburg, FLJune 2013 to January 2015Using ASP.Net 3.5,4.0 Visual Studio 2008/2010; Framework 3.5/4.0; Provide 2nd and 3rd level technical support to various Web applications. Performed several major enhancements to the Duke-energy.com/Progress-Energy.com website. Extensive use and manipulation of Web services and WCF services through several External and Internal web applications. Created and modified SAP Business Objects Reports. Oracle Database: created/modified Stored Procedures/Packages; Extensive use of ADO.Net. ASP.net; Javascript/JQuery.Systems DeveloperXtropy-EIS - Saint Petersburg, FLOctober 2012 to May 2013Using ASP.Net 3.5, Visual Studio 2005/2008/2012; Framework 3.0/3.5/4.0; Created Web Integrated SSRS Reports VS 2008/12; SQL Server 2008/12 -creating/modifying Stored Procedures/Functions; Extensive modifications of Web Services. Extensive use of ADO.Net techniques with LinQ for data retrieval and queries.Systems Developer/Analyst -Worked on VB.NET Development Team TekSystems, IncMarch 2012 to August 2012Using ASP.Net 3.5, Visual Studio 2008/2010; Framework 3.0/3.5/4.0; Integrated Crystal Reports with VS 2008/10/12; some JavaScript; SQL Server 2005/08 -creating/modifying Stored Procedures/Functions; Development of various Win-Forms application and Web/ASP .Net Applications. Extensive use of Web Services. Extensive use of ADO.Net methodology with LinQ for data retrieval and queries. All versions are controlled through TFS branches. Agile application design and implementation used in new systemenhancement SDLC.Systems Developer/Consultant/Team LeadNilior Software Development, Inc - Austin, TXJune 2011 to January 2012Worked with .Net Development Team.-ASP.Net, Visual Studio 2008; Framework 3.0/3.5; VB/C# .Net and JavaScript; SQL Server 2005/8; SSRS; SyBase 6; Upgrading of various TX State legacy Win-Forms and Web applications.Systems Developer/ConsultantGlobal Software Development, Inc - Lakeland, FLJanuary 2011 to May 2011Worked on .NET Development Team. Using WCF;ASP.Net, Visual Studio 2008; VB.Net and JavaScript, team in development and design of in house HR Self Service Web applications, used AJAX and Telerik enhanced Web controls. Extensive use of Agile technology in development projects and SDLC. All Publix web pages controlled to extensive use of styles and CSS and themes.Systems Developer/ConsultantCiber, Inc - Tampa, FLJanuary 2010 to November 2010Work on the core team in developing International Claims processing. Utilized VB .NET with WCF-Entity Framework. The data access layer (DAL) utilized ADO .Net and LinQ for additional data sub-queries. System processed international Medical/Dental/RX claimants working internationally. Developed functionality that processed claims and providers for re-submittal to primary insurance. Created Web application. We used Agile methodology in SDLC in developing of international claims for domestic processing ASP .Net 3.5/VB ASP .Net/CSS..Systems Analyst/DeveloperState of Minnesota - Dept. Labor and IndustryJune 2008 to January 2010Enhanced and stabilized in house Electrical Management System. (EIMS) Developed new protocols; Stored Procedures; Reports; Utilized ODBC for SQL Server Databases and LinQ.. Started the rewrite of EIMS from VFP 9 to VB .Net, and ASP .Net3.5. Modified Web application for processing Electrical and Plumbing permits. Extensive use of MN State formatted Style Sheets.Systems DeveloperBunch & Associates - Lakeland, FLJune 2007 to June 2008Supported propriety Workers Compensation systems written in VFP 6 & 9. Provided technical support and system development services to all departments. Modified in house windows and Web Applications by coding new functionalities for new clients. Additional support and maintenance of new Claims Management system written in C# .Net and ASP .Net.3.5 - Agile techniques used in system design.Senior Systems AnalystFirst National Bank - Las Vegas, NVOctober 1999 to April 2006Primary responsibility with the Bank was the Collections Systems.As a Senior Analyst II was instrumental in architecting, designing and implementing integrationsolutions using various tools along with VFP6 and VFP8/9. Stabilized, maintained and enhanced Enterprise System for the Collections department. Add new features to existing systems for use by incoming and outgoing collections efforts. Developed and integrated Recovery System used by the bank to manage its charge-off portfolio. The system had integrated Reporting; Account management; Outsourcing; Account recall sub systems. Maintained various in house Bank systems: Data transfer and uploading systems between Fox and SQL; Refund Check printing system - Fox front end with SQL back end; Credit reporting system; trained operations in systems usage; at various times managed night help desk. Created several ODBC/COM data queries; updates and insert between FoxPro and SQL; and between FoxPro and Oracle. Assist team in upgrading Banks FoxPro systems in preparation for rewrite with .NET/C# using various versions of Visual FoxPro - VFP 2.6/6 and VFP8/9. Also, rewriting systems I createdand modified using C# .Net 2003.Education: Nassau Community College: AS - Business AdministrationSkills;.NET; C#; VB; WCF, MVC, SSIS; SSMS; SSRS; JavaScript; Azure DevOps/Data Studio; Application Support ServiceNow; DynaTrace |
