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Title Human Resources Customer Service
Target Location US-NJ-Marlton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Guilford RoadCherry Hill, New Jersey Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEBENEFITS ADMINISTRATION PROFESSIONALWith Strong Technical, Organizational and Communication SkillsSolid Track Record of Demonstrated Dependability, Teamwork, and InitiativeEXPERIENCERoss, Burlington and Cinnaminson, NJ 2023  presentArea Supervisor, Manager on DutyManaging two stores.Open and close store operations.Secure cash deposits, sales and till functions.Supervise incoming truck freight merchandise stock.Interview and train new hires.Customer serviceMerchandise store shelving and displays with products in assigned accountsConduent (Xerox Services), Cherry Hill, NJ 2012  2023Domestic Relations Administration ManagerOutsourced human resources management for various high-profile clients: Verizon, Exxon Mobile, Boeing, Raytheon, Chevron, Honeywell, and Hospital Corporation of America.Managing security clearancesManaged clients defined contribution plans (401K savings plans)Managed clients defined benefit plans (pension plans)Handled the processing and review of legal documents; Advise beneficiaries and their attorneys for the purpose of submitting and/or correcting required documentation.Client facing role, known for de-escalation go-to-person for client/client employee issues.Handled the implementation, onboarding, and training of new clients.Created processes and procedures; Instructed and conveyed client procedures.Organize and maintain client billing.Motivated team participation in training, comfortable speaking to a large company audience.Processed court enforced National Medical Support Notices for medical, dental, vison and mental health care for dependentsSupported open enrollment training for new hires for medical, dental, vision and mental health plans for participants.Adherence to ERISA, HIPAA and FMLA polices and procedures.Fan Expo (Wizard World Con), Philadelphia, PA & South Jersey 2011  2022Oversaw programming staff and seasonal workers.Sales & marketing for 75,000 patrons.Increase ticket and vendor sales through promotional events.Deliver promotional printed material.Assist television and film celebrities.EDUCATIONUniversity of Texas at El Paso, El Paso, TXBachelor of Arts Degree, Broadcast Journalism, 1995

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