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Title Customer Service Insurance Agent
Target Location US-FL-Sanford
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Orlando, FL Mobile: PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONSouth University, Royal Palm Beach, FL May Street Address
Associates of Science, Allied HealthPROFESSIONAL EXPERIENCED&O Insurance  Lake Mary, FL April 2022- PresentInsurance Agent (self-employed) Developed and implemented successful sales strategies, resulting in a consistent achievement of monthly sales targets. Cultivated and maintained strong relationships with a diverse client base, ensuring client retention and generating referrals for new business. Conducted thorough needs assessments, analyzed risks, and recommended appropriate insurance products to clients. Provided exceptional customer service by promptly addressing client inquiries, resolving issues, and ensuring client satisfaction. Together health  Lake Mary, FL June 2021  March 2022 Insurance Agent Developed strong client rapport to make consistent weekly sales Accurately matched clients to healthcare plans based on income, medical history, and residence information  Provide Customer Support Service support to over 40 inbound calls daily Successfully fielded over 150 outbound calls weekly Teleperformance  Port St Lucie, FL August 2018  April 2020 Insurance Agent/ Customer Service Representative Facilitated efficient communication between members and medical providers Sold an average of 15 Medicare Advantage and Prescription Drug Plans per week Educated potential Policyholders on plans that met their medicinal needs and financial ability Built client relationships to enhance customer satisfaction and exceed service quality standards. Combined Insurance  Port St, Lucie, FL February 2018  July 2018 Insurance Agent Generated and qualified over 20 leads per week Educated potential clients on the benefits of supplemental accident and sickness plans  Sold $10,000 in sales within six weeks, thus exceeding regional sales goals Ensured customer satisfaction by conducting follow-up calls and promptly answering all client questions Fiorella Insurance  Port St. Lucie, FL October 2017  January 2018 Insurance Agent Utilized in-depth insurance knowledge to ensure clients purchased plans that met all their needs Processed Inbound calls for clients looking for Medicare plans, private health insurance, and life Insurance Sold over 250 plans during the open enrollment season, thus exceeding company sales standards. Honors 3 time Top Ten Sales Agent Award Winner at Combined Insurance WCS Presidents Club Sales Distinction for Combined Insurance ADDITIONAL INFORMATIONComputer Skills: Proficient in Microsoft Word, Excel, and PowerPoint, Microsoft Teams, B connect, CosmosP, Marx, Rx Claims, Sales ForceCertifications: Florida All-lines Insurance Adjuster 620, Florida 215 insurance License, AHIP, Languages: Fluent in English and Haitian Creole Skills:

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