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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Patriot Lane, Apt A2DFlorence,SC Street Address
PHONE NUMBER AVAILABLE (Mobile)Email: EMAIL AVAILABLEEXPERIENCELee County DSN Board, Bishopville, SCMay 2023 - PresentExecutive Assistant/Safety Manager/ HIPAA/ Supply ClerkAiding with all tasks assisting Executive DirectorPreparing monthly documents for various boards within the agencyAiding other personnel with daily routine tasksPreparation of basic accounting proceduresTeam building exercises with project planningCompleting general routine office tasksOrganizing and preparation for safety and HIPAA guidelinesConducting routine Safety and HIPPA inspections within agency campusTravel, conference and meal allowance accommodation and bookingPreparation of various meeting, setup etc.Filing Insurance Claims for agencyCompleting grant applications and procedures for agencyMaximus Columbia, South CarolinaAugust 2022 - January 2023Administrative SpecialistAiding supervisor with various projects and daily office documentationAiding eligibility specialist with applications and eligibility statusAssisting staff with daily office routine proceduresResearching and updating client profile files etc.Young & Young Funeral Home Hartsville, South Carolina June 2004 August 2022Admin. Asst. / Funeral Director ApprenticeResponsible for creating and maintaining a premier level of client family satisfactionSuccessfully maintain meticulous records of expenses, purchases, and services provided.Prepare and send invoices; prepare and submit monthly and yearly reports for the accountant.Prepare itemized bills and insurance claim forms for customers.Orchestrate computer upgrades for the office.Record and document death certificates.Handle a volume and variety of calls from clients, candidates, business development contacts and merchants.Ensure the effective coordination of workflow with the office staff when necessary.Monitor all engagements of the owner and other employees.Schedule and organize family conferences and meetings with current and potential clients.Aid in funeral pre-arrangements with current and potential clients.Extensive dictation performed frequently.Responsible for all expense procedures for company and owner (submit expenses, follow up on reimbursements, reconcile all statements, arrange for refunds, etc.).Prepare and create memorial photo slide shows for families utilizing the Pinnacle Software.Coordinate all aspects of travel schedule and accommodations for Owner/President for personal and business requirements.A.O SMITH WATER COMPANY,McBee, South Carolina June 2003 Jan 2004Call-Center Customer Service RepresentativeMonitored high volumes of incoming calls within the department.Maintained effective communication with other department representatives and personnel.Assisted peers within the department with data entry of current and incoming inventory.Successfully processed the status of clients, inventory and sales.FLORENCE CIVIC CENTER Florence, SC May 1999 March 2003Box Office Ticket Seller / Assistant August 1999 March 2003Successfully trained for the position overnight.Answered 100-300 calls per day quickly and efficiently.Handled customer problems to ensure customer satisfaction.Aided customers with information on upcoming scheduled events.Managed potential employee screening and their subsequent interview process.Effectively worked with different teams within the organization to complete tasks in a timely manner.Front Office Receptionist May 1999 August 1999Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.Keep a current record of staff members' whereabouts and availability.Receive payment and record receipts for services.Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Hear and resolve complaints from customers and the public.File and maintain records.Transmit information or documents to customers, using computer, mail, or facsimile machine.Schedule appointments, and maintain and update appointment calendars.Analyze data to determine answers to questions from customers or members of the public.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Collect, sort, distribute and prepare mail, messages and courier deliveries.Process and prepare memos, correspondence, travel vouchers, or other documents.Schedule space and equipment for special programs and prepare lists of participants.Conduct tours or deliver talks describing features of public facilities, such as historic sites or national parks.Perform duties such as taking care of plants and straightening magazines to maintain the lobby or reception area.Business Skills & Qualifications:Tact and good judgment in confidential situations and proven experience interacting with senior management.Comfortable delivering and receiving constructive/critical feedback.Advanced skill set in Microsoft Applications (Outlook, Word, Excel and PowerPoint)Strong interpersonal and relationship-building skills.Strong organization, prioritization, time management, and follow-through.Strong time management skills and multitasking abilities.Ability to influence, execute and manage cross functionally.Advanced skill set in Pinnacle Software.Effective, efficient, empathetic, energized, and engaging communicator.Ability to adapt procedures, processes and techniques to the completion of assignments under pressure.Track record of achievement, commitment, and perseverance.Can efficiently organize, change and reschedule travel arrangements, calendar events, etc. without error while keeping all the necessary team players involved, informed & at the appropriate place at the appropriate time.EDUCATIONCOLORADO TECHNICAL UNIVERSITYSept 2008Bachelor of Arts, Business Administration (Management emphasis)FLORENCE-DARLINGTON TECHNICAL COLLEGE, Florence, SCMay 2003Certificate in Business AdministrationPOYNER COMMUNITY ADULT CENTER, Florence, SC April 2003Funeral Director Attendant CertificationVOLUNTEER INTERACTION(S)Pee Dee Coalition Against Domestic & Sexual Assault 2010-2013Office Assistant & Victims AdvocateHartsville, South CarolinaReferences Upon Request |
