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Title Specialist Customer Service Representative
Target Location US-NJ-Piscataway
Email Available with paid plan
Phone Available with paid plan
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 YareliHernandezPHONE NUMBER AVAILABLE
EMAIL AVAILABLEObjective:
Seeking entry-level position in the criminal justice field, aiming to bring exceptional multitasking and problem-solving abilitiesCore Competencies:
      Critical Thinking      Multi-tasking      Attention to Detail
      Problem Solving      Teamwork      Adaptable
Legal Consultant -Verizon, Bedminster NJ (January 2023   April 2024)
      Assist law enforcement with life threatening situations 24x7x365 by answering calls, verifying the caller and following all applicable laws and company procedures related to the review and release of customer records needed for each situation      Enter customer and account data from source documents within time limits by following policies and procedures
      Compile, verify accuracy and sort information to prepare source data for computer entry      Review data for deficiencies or errors, correct any incompatibilities and check output      Resolve deficiencies by using standard procedures or returning incomplete documents to the team lead/supervisor for resolutionDavid Chad Beauty Parlor/ Receptionist, Caldwell, NJ (August 2021- January 2023)
      Created welcoming environment for all clients      Provided clients with information on products and techniques used during hair cutting and styling activities      Prepared client's hair for several stylists on the floor; including shampooing and conditioning the client Chit Chat Diner/Waitress, West Orange, NJ (January 2020- May 2021)      Executed top quality customer service, including greeting guests in a friendly manner as they arrive, receiving orders and accommodating the needs and requests of 100+ customers daily      Competently utilized the point-of-sale system to process customer orders, complete payment transactions and issue receipts      Provided exemplary communication skills with back and front of the house      Handled high volume and stressful situations as a server
EducationBachelor of Science| Bloomfield College | Criminal Justice

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