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Click here or scroll down to respond to this candidateCandidate's Name
P.O. Box Street Address * PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY: I would be an asset to your organization My best foot is always put forward
Professional leader +/or manager ** Excel in guidance, direction & prioritizing. Positive attitude, time management. Deliver results! Provide solutions! Continuous improvement! Identify, understand & solve! Aim to satisfy! Success in working alone or as a team player. Attention to detail, company procedures & safety policies. Think outside-the-box. Excellent communication/written/organizational skills. Honest & loyal! Will exceed your expectations!EXPERIENCE: 2005 Present Newcomb Spring of GA Manufacturing Stonecrest, GACustomer Service Manager * Inside SalesSupply Chain Customers: Understand their needs, then lead & develop ways to improve their inventory control via calls, faxes, e-mails (over 100+ daily), personal visits. Review & solveproblems +/or issues. Always have an answer --POs are entered, proofed, approved & stamped for production; Order wire as needed --Coordinate with shipping on deliveries, date changes, inventory control & month end --Provide customer updates when order change occurs; document all conversations --Make decisions with production manager on planning, coordinating, organizing machineand production schedule +/or workload. Find a way to expedite for faster turnaround --Verify prints for accuracy; advise customer if a revision change is required --Create job router with operation steps for all new parts & maintain files --Process credit applications for new customers & follow-thru until approved/denied --A/R (Finance): Credit processing & resolve payment +/or collection issues (with success) --Make cold calls to new clients & schedule plant tours +/or appointment for outside sales repto visit. Entertain top clients with lunch or dinner 2x year --Work with outside sales rep to keep accounts active --Manage multiple schedules +/or projects Handle frequent interruptions without stress --Back-up when required to answer phones. Open-up each morning & lock-up each night --Assist General Manager as needed; including personal errands --1987 2005 Museum Replicas Mail Order Conyers, GAManager: Customer Service, Office, Merchandise/Marketing, ShowroomManaged departmental budget & month-end; found ways to save money +/or cost --Human Resources: Interviewed, hired, terminated, maintained employee records. Disciplinaryactions when required, promoted, conducted annual review and attended job fairs. Payroll --Fast-paced mail order; high pressure/stress -- Supervised 8-10 operators; monitored workschedules with success in saving company money Ensured work was processed efficiently& on-time. Supervised in opening mail & strong data entry to continue in keeping workflowincreasing & make improvements --Retail Showroom; Managed 2 clerks - Overseen merchandise displays & customer concerns --Answered +/or solved customer disputes with success -- Kept procedure manual updated --Assisted President & CFO with requirements; including personal errands --One of two typesetters for two mail-order catalogs; verify, edit, proof-read; made suggestionsWork hours during catalog time could be up to 60 hours a week and some weekends --Worked hands-on with graphic designer; Typed & assisted in layout for templates --Merch/Mktg -- Researched products for catalog; Upsell discontinued items, generated flyers or brochures to market items. Scheduled meetings, trade shows, travel, cold calls --Assisted shipping with returns; inventory control. Dispatched & scheduled freight deliveries --Handled cash flow daily, A/P, A/R; researched & reconcile accounts, credit & collection --Coordinated functions, parties, sale events, travel arrangements, equipment rentals, etc. --Opened-up each morning & locked-up each night --Ordered office supplies, stationary, ran errands, etc. --EDUCATION: Rockdale County High School diploma in business management; nine perfect attendancesEquivalent hands-on experience to most degrees; have worn many hatsSKILLS: Outlook Express, Microsoft Office, Macintosh, JobBoss, 95+ WPM, General Office EquipmentINTERESTS: Family Time ** Volunteering ** RecyclingOTHER: Perfect Attendance: Never called in or arrived late Very Dependable!Non-Smoker ** Drug Free ** Reliable Transportation ** Notary Public |
