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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Alma AveAnna, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceGuest Service AgentLa Quinta Inns & Suites-Allen, TXAugust 2021 to February 2024 Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Night Auditor/Front Desk ClerkBest Western-McKinney, TXOctober 2018 to May 2022 Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgersFront Desk/Night AuditorHilton Home2 Suites-Fairview, TXFebruary 2021 to August 2021 Successfully managed all front desk operations. Arranged bookings and handled special requests. Greeted and assisted all guests with hospitality and unwavering assistance. Offered suggestions regarding dining, leisure, and entertainment. Maintained an organized desk area, adding to the welcoming environment of the hotel. Fostered strong work relationships with all hotel departments. Night Auditor/Front Desk ClerkTownePlace Suites Marriot Hotel-McKinney, TXOctober 2015 to June 2019 Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgersCrossing GuardTX-McKinney, TXJune 2008 to August 2016Crossing children to and from school safelyCashierDairy Queen-McKinney, TXMay 2004 to May 2008Cashier, taking orders, bussing tables, answering phones EducationHigh school diplomaMckinney High School - McKinney, TXAugust 2001 to May 2005Skills Cashiering Cleaning Experience Coffee Experience Customer Service Food Preparation Host/Hostess Food Service Front Desk Guest Services Busser Cash Handling Serving Experience Microsoft Word Microsoft Excel Hotel experience English Restaurant experience Food Safety Retail Sales Barista Experience Assessments Customer service fit -- Proficient March 2021 Measures the traits that are important for success for customer service roles Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Communication skills Hospitality Customer support Customer service Guest services Night audit Guest relations Residential cleaning Commercial cleaningCertifications and LicensesServSafe Food HandlerMarch 2021 to March 2023TABC CertificationMarch 2021 to March 2023Food Handler CertificationDriver's License |
