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Kingston, Jamaica | Canada: PHONE NUMBER AVAILABLE | Direct) PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | LinkedIn Customer-centric professional with valuable experience in greeting and welcoming guests for extraordinary customer service, up-selling products, inspecting orders for quality control, and maintaining a clean environment.
Excellent communicator with a strong ability to provide exceptional customer services and undivided attention at all times to meet and exceed set needs and expectations.
Demonstrated robust work ethic while taking and preparing food orders, conducting inventory checks, handling cash registers, and performing various clerical tasks. Poised to deliver problem-solving and organizational skills with a focus on accomplishing operational excellence.CORE COMPETENCIESCustomer Service ExcellenceCash HandlingRecord MaintenanceNeeds AssessmentProcess ImprovementStock/Inventory ControlTeamwork & CollaborationProblem/Conflict ResolutionStrong Attention-to-DetailPROFESSIONAL EXPERIENCEPerformed general cleaning duties and set up guest rooms while maintaining a positive hotel environment. Operated dishwashing machine to clean dishware, cookware, and cutlery while keeping washed gallery. Attained optimum guest satisfaction levels by sweeping, mopping, and sanitizing room bathrooms. Met all clients and hotel service quality expectations in assigned cleaning and other tasks. Provided reports to the supervisor about guest concerns and recommended solutions for timely resolution.Carried out a wide variety of restaurant operations, including preparing food, greeting customers, taking orders, keeping fitting stock levels, and processing payment transactions while upholding efficient productivity. Served customers courteously with a professional and pleasant attitude to increase restaurant sales. Ensured provision of fresh, quality food to customers and maintained clean and well-presented facilities.Obtained and dispatched items to relevant departments and sections following defined needs and requirements. Examined and inspected stock items for wear or defects and reported any damage to supervisors. Conducted inventory checks to assure accountability of all incoming and outgoing materials.
and maintained accurate records of all items received for future references.EDUCATIONPortmore Heart AcademyRose Hill All AgeI am in the process of doing my GED. |
