Candidate Information Name Available: Register for Free Title Customer Service Mental Health Target Location US-PA-Philadelphia Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo obtain a position where I would utilize my acquired skills to become an effective part of the company.SkillsInventory ManagementQuality AssuranceProper Telephone EtiquetteFile MaintenanceCustomer Service SkillsOrganizational SkillsLeadership SkillsWork ExperienceMental Health Tech, 10/2021-12/2023Northbrook Behavioral Health Hospital-Woodbury, NJPrimarily responsible to provide direct care to patients with challenging behaviors.Frequent safety rounding on patients in an involuntary, inpatient setting that are committed via court order for a mental health disorder and/or a history of criminal offending, or at risk of offending.Coached and modeled effective coping skills and developed a relationship rapport and trust with patients.Recorded and maintained patient information, such as vital signs, eating habits, and hourly behaviors.Completed physical checks and monitored patients to detect unusual or harmful behavior and report observations to professional staff.Identified and dealt with threats in a crisis situation and handle conflicts sensibly, fairly, and efficiently.Identified individuals experiencing suicidal or homicidal ideation, and reporting to professional staffCustomer Service Rep/Front Desk, 03/2010-02/2020Time For Fun Jumpers-Pennsauken, NJAnswered the telephone in a prompt and courteous manner.Provided quotations, pricing, required information customers.Conducted daily customer follow-up calls to obtain and remind of payments on orders.Assisted in the daily cleaning and maintenance of the office.Contributed to the team effectively to accomplishing related results as needed.Provided product knowledge to customers.Customer Service Rep/Front Desk, 04/2007-02/2010Pathmark-Camden, NJDelivered excellent customer service by greeting and assisting each customer.Assisted in recruiting and training new staff.Ensured that inventory were stocked and restocked when shipments were received.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.EducationHigh School DiplomaWoodrow Wilson High School, Camden, NJData Entry CertificationKane Business Institute, Camden, NJ