Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-FL-Orlando Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Representative Melbourne, FL Customer Service Representative Orlando, FL Customer Service Representative Orlando, FL Customer Service Representative Altamonte Springs, FL Customer Service Representative Saint Cloud, FL Service Representative Customer Orlando, FL Service Representative Customer Titusville, FL

GSherryGlasenerPHONE NUMBER AVAILABLEEMAIL AVAILABLEmTitusville, FL 32780SUMMARYHighly skilled Customer Service Representative dedicated to resolving customer concerns swiftly and accurately. Proven ability to ensure customer satisfaction as a result of excellent problem-solving skills. Trained in high-volume call center support with superior computer skills and telephone etiquette. Committed to maintaining professionalism, patience, and efficiency to reduce customer dissatisfaction and boost customer loyalty. Reliable team member seeking opportunities to leverage and enhance skills for the success of the company. Recognized for hard work, ethical approach, and meticulous attention to detail. Adept at managing demands in fast-paced environments by effectively utilizing downtime. Committed to maintaining organized, clean, and safe work areas with a keen eye for important details.SKILLSPositive attitudeAttention to DetailAnalytical ThinkingWritten CommunicationTime ManagementEffective CommunicationMultitaskingConflict resolutionInternet researchCustomer serviceRelationship buildingCustomer ServiceProblem-SolvingActive ListeningDecision-MakingCritical thinkingEXPERIENCEActivation SpecialistTitusville, FloridaChargepoint/ Mar 2022 to Sep 2023Assisted customers throughout the entire process of installing and activating Electric Vehicle Charging stationsProvided comprehensive training to newly recruited staff members Maintained top closer in department for many months Committed to providing top-notch, personalized assistance. CSR - Customer Service RepresentativeMerritt Island, FLLaunch Fcu/ May 2014 to Mar 2022Provided support to customers regarding billing inquiries and account issues. Delivered solutions to technical support questions Successfully adjusted communication approaches to meet the needs of various customers.Contributed as a team player to the successful completion of goals. Enhanced customer loyalty through delivery of exceptional service Offered support to customers seeking cancellations. Customer Service RepresentativeGrayson, KYAT&T/ Apr 2011 to May 2014FcuChargepointEnhanced customer experience by providing support for mobility accounts in sales and Tier 2 tech support.Enhanced revenue through upselling of UVerse internet, home phone, and TV services Responded to billing questions and offered account updates Assisted with technical issues and resolutionsTrained as tier 2 tech support.