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| | Click here or scroll down to respond to this candidateCandidate's Name
Nashville, TNPHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONSDedicated and reliable service professional with 10+ years of experience in tourism and hospitality, complemented by organizational and problem-solving skills gained through delivery driving, shipping and warehouse operations. PROFESSIONAL EXPERIENCECustomer Service Written and verbal communication including inbound & outbound phone call and email etiquette Effectively resolve customer issues over the phone, email and in person following company policy Establish positive rapport and business relationship with customers quickly and efficiently Accurately and efficiently compile, sort, and enter customer data into software Public Speaking Delivered engaging presentations to diverse audiences, enhancing understanding and retention of complex healthcare information. Conducted training sessions for new staff members, effectively communicating policies, procedures, and best practices. Facilitated patient education workshops, ensuring clear and concise delivery of information tailored to patient needs. Participated in interdisciplinary team meetings, presenting patient care plans and contributing to collaborative decision-making.Teamwork Prioritize tasks and manage time to meet individual, team and company deadlines and goals. Evaluate information with team members to determine compliance with standard operating procedures. Strong problem-solving skills within a team context. Demonstrated ability to work collectively to overcome challenges. EDUCATIONCass City High SchoolDiplomaWestern Michigan UniversityHistory/EnglishWORK HISTORYStay Local Nashville - Inspector Nashville, TN October 2022 - November 2023 Vanderbilt - Delivery Driver Nashville, TN August 2022 - October 2022 Joy Ride - Tour Guide Nashville, TN March 2020 - December 2022 Amazon - Warehouse Associate Nashville, TN April 2022 - August 2022 |