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Click here or scroll down to respond to this candidate7231 N. Damen #3Chicago, IL 60645PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
My skillset relies heavily on expert customer service skills, having translated to success in a variety of positions ranging from sales to reception.EXPERIENCEClosets By Design -ChicagoJuly 2024- presentSales calls of closet systems.Philips, Rosemont - patient services representativeJANUARY 2022-NOVEMBER 2023Inbound patient services representative, troubleshooting Philips biotelemetry devices for outpatient use.Home Depot, Homer Glen Sales SpecialistSEPTEMBER 2017 - May 2021Yearly sales goals exceeded since 2018.Specialist for all 3 specialty departments (appliances, flooring, millwork) over 3 years with Home DepotRCM Headsets Accounts PayableDes Plaines, ILDecember 2015 - March 2016Filed and collected outstanding payments on accounts.Organized payment of sales representatives in 2 states.Organized payment of monthly credit card and utility bills for the company office in Des Plaines.Sally Beauty Supply- November 2014 December 2015CashierCustomer service- as a former colorist, many customers needed my guidance eith regard to product selection.Product stockingBalancing all cash on a daily basisM Salon Chicago June 2011-April 2012(business closed)Key holder, opened and closed the business.Balanced the cash dailyScheduled all stylists, coordinated scheduling with independent contractor stylists.Product stockingCustomer serviceKiva May 2010-June 2011Assistant to the Manager/Master StylistMoved with this manager to M Salon ChicagoHaircuttery June 2009-May 2010StylistCashierHUB Insurance Services August 2008-June 2009Accounts Payable, posted payments for privately held consumer insurance policiesHandled expense reports for payrollWells Fargo, NA March 2004 June 2008Inbound call center representative, handled outstanding mortgage payment customers prior to Loss Mitigation, with an eye on preventing their escalation to the Loss Mitigation phase.AT&T Wireless- March 2001 February 2004Inbound call center collections representativeHandled mass volume of inbound calls making immediate payments pursuant to the company's WUM (Wireless Usage Management) program.EDUCATIONCalifornia State University San Bernardino DegreeSeptember 1994 - January 1995, San Bernardino, CA (did not graduate)Took primarily courses I was most interested in, like Philosophy and American Art History, to try to get into a college career.Upland High School - Upland CAGraduated. |
