Candidate Information Name Available: Register for Free Title Customer Service Front Desk Target Location US-GA-Columbus Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Front Desk Phenix City, AL Front Desk Customer Service Columbus, GA Customer Service Front Desk Fort Mitchell, AL Customer Service Front End Columbus, GA Customer Service Front Desk Columbus, GA Front Desk Customer Service Butler, GA Front Desk Customer Service Opelika, AL

Candidate's Name
Columbus, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer Service Professional with over 15 years experience in the medical and mortgage industries. Known as the go to person for complete knowledge of operating systems. Detailed, flexible and great communicator with strong interpersonal skills.Hands on trainer with a proven training method for new hires. Work ExperienceMedical ReceptionistDR. Jaime L. Vivas M.D.January 2009 to Present Call patients two days in advance for appointment reminders Check patients in and out, and make follow- up appointments collect co pays at time of service Verify, Enter and Scan Insurance Cards Answertelephones and pass on messages when necessary Schedule new patient referrals and called the referring doctors when new patient appointment was scheduled. open and close the office at the beginning and end of each business day Place patients in examining rooms when the office was overly busy or the staff was shorthanded Greet patients and pharmaceutical representatives at the front desk CollectorCapital One/Green Point Mortgage-Columbus, GAJanuary 2005 to December 2008 Contacted and counseled mortgagors by telephone to collect delinquent loan payments Identified, analyzed and resolved customer problems to minimize losses by avoiding foreclosures Counseled clients with late mortgage payments to prevent foreclosure losses Documented and updated information received from mortgagors in the collection work station Researched misapplied payments and suspense account items to ensure funds were properly credited to the appropriate account Decided when repayments were needed to reinstate delinquent loans Trained new employees on department policy and procedures CollectorReceivable Management Group-Columbus, GAJanuary 2004 to December 2005 Collected on delinquent accounts Filed medical insurance Spoke with Attorneys regarding bankruptcies and workers compensation cases EducationColumbus Technical College - Columbus, GA1989Skills XP and Windows 7,8,10 and 11 (10+ years) Fidelity Auto Call Dialer Microsoft Office, Outlook, Word and Excel Medical Manager Software Athena Net Medical Receptionist Medical Scheduling Operating Systems Medical Records EMR Systems Insurance Verification