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Sr Qa Analyst Resume Frisco, TX
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Title Sr QA analyst
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summary:    . OVER 15 YEARS OF EXPERIENCE IN QUALITY ASSURANCE AND SOFTWARE TESTING      IN HEALTHCARE, BANKING AND AIRCRAFT INDUSTRY.    . Excellent skills in writing Test Plans and Test Cases.    . Experience in testing Client/Server, Web-based Applications.    . Expertise in Bug reporting tools such as Quality Center ALM, Jira,      Rational Clear Quest, MS DevOps, and Test Track Pro.    . Expert in documenting using SharePoint and TFS.    . Experience in writing and executing IVR test cases.    . Extensive knowledge with applications such as Macess, Callidus,      Siebel, Cypress, MS Dynamic 365 2020 with version 9.1 (on Cloud), MS      Dynamic CRM 2016 version 8.1 (on server) and Amisys.    . Extensive knowledge of deriving and developing test cases and Test      Cases based on User Stories for Agile and Use Case and Use case      realization for water Fall models.    . Proficient in manual testing of applications on Windows environments.    . Very good experience in Back-End Testing using SQL using various tools      like SQL Developer and MS SQL to validate the consistency of data.    . Worked under Waterfall and Agile development methodology (Scrum).    . Worked on Integration and End to End testing.    . Maintained Test Matrix and Requirement Traceability Matrix.    . Proficient knowledge in various types of Software Testing such as      Integrated testing, System Testing, Black box testing, Positive      Testing, Negative testing, Performance Testing, Volume Testing, Back-      end Testing and Regression Testing.    . Performed performance testing using J meter.    . Extensive knowledge of SDLC.    . Experience with EDI transactions with EDI 834 (Benefit Enrollment and      Maintenance), ICD9/ICD10.    . Expert in testing and validating New Benefit Designs and making sure      it maps to the new Rider/Components with the correct co-pays, and      deductibles and New payable (New bank code)    . Experience in Hospital and Medical Claims Processing (Claims Entry and      Readjudication)    . Excellent communication and writing skills with the ability to adapt      to new and dynamic environments.    . Good team leader, Player and can work alone with minimal or no      supervision.    . Experience working with off-shore team.    . Ability to multi-task, prioritize and work with time constraints while      paying attention to details.    . Good problem solving, judgment, and decision-making skilltechnical summary:|TEST REPORTING  |TEST TRACK PRO, ON TIME SCRUM, MICROSOFT              ||TOOL            |SHAREPOINT 2010 AND 2007, SQL DEVELOPER, SOAP UI, HP  ||                |ALM, SALES FORCE, MS DEVOPS, JIRA, TFS                ||OPERATING SYSTEM|WINDOWS 98/2000/XP/NT, UNIX, LINUX                    ||DATABASE        |ORACLE, SQL SERVER AND MS ACCESS                      ||TESTING LANGUAGE|SQL                                                   ||OPERATING       |WINDOWS, CLIENT SERVER, IVR,                          ||SYSTEMS         |                                                      ||WEB TECHNOLOGY  |XML, HTML, JAVA                                       ||OTHER           |MS OFFICE (WORD, EXCEL, POWERPOINT), OUTLOOK, HIPAA,  ||                |EDI, AMISYS ADVANCE 6.4 AND 6.4.4, SHARE POINT, J     ||                |METER, AS400/RX CLAIMS, MS DYNAMIC CRM 365 (ON CLOUD  ||                |AND ON SERVER), MS DYNAMIC CRM, INSURE ADVANTAGE      |ASSIGNMENT DETAILS:ORGANIZATION: BANK OF AMERICA (JULY'23 - PRESENT)Role: Sr QA Analyst -(Bank of America wealth team)Bank Of America: The Bank of America Corporation (oftenabbreviated BofA or BoA) is an American multinational investmentbank and financial services holding company headquartered at the Bank ofAmerica Corporate Center in Charlotte, North Carolina, with investmentbanking and auxiliary headquarters in Manhattan. Both Bank of America andMerrill Lynch Wealth Management retain large market shares in theirrespective offerings. The investment bank is considered within the "BulgeBracket" as the third largest investment bank in the world, as of 2018. Itswealth management side manages US$1.081 trillion in assets undermanagement (AUM) as the second largest wealth manager in the world,after UBS.PROJECT:  Wealth Management Money move Application Testing.Application serves primarily providing the wealth management money moveteam to move the money in between the brokage accounts, bank accounts andinvestment accounts for the retirement planning. It connects with alllegacy applications to get the account details, to set the transfers and tostore the transferred data. As part of End to end testing WIRES transfersare initiated and verify the process is completed successfully.    . Ensure the availability of test environment by performing Smoke,      Regression, Functionality, user interface and Role base testing.    . Execute test iterations, tracking/reporting results, troubleshooting,      and coordinating defect resolution along with Defect validation and      testing.    . Responsible for Test Estimation and Test planning.    . Worked with MLIF Service Tester for placing WIRES transfers as part of      webservice testing.    . Validated the results in the backend using Oracle database.    . Participated in everyday scrum calls and in Grooming calls.Organization: Tavant (April'21 - November '23)Role: Functional Tester - MS DYNAMICS (VNext @Wells Fargo)Role: Sr QA Analyst -  (RET@MGIC)Tavant: Tavant is a digital products and platforms company that providesimpactful results to its customers across North America, Europe, and Asia-Pacific. Founded in 2000, the company employs over 2,500 people and is arecognized top employer. It prides itself on its traditions of engineeringand process excellence coupled with high employee and customer satisfactionlevels. Its unique best-shore delivery model provides close onsiteinteraction with customers and a strong process-oriented offshore team.Client: MGIC (July'21 - November '23)PROJECT 1: MGIC - Risk Evaluation Transformations (RET)MGIC, the principal subsidiary of MGIC Investment Corporation, protects thelenders from credit losses by issuing mortgage insurance to the lenders,and also benefits the borrowers by helping them achieve homeownership withlow-down-payment loans. MGIC serves lenders in the United States, PuertoRico, and Guam. Application serves primarily providing Mortgage insurance to the lenderwhen borrower is ready to buy a home. It connects with all legacyapplications for creating quote, underwriting, ordering, Judging rules,providing Low down- payment rates, premium rates, FCRA notice, Decisionmaking and later servicing. Home loan applications are Risk assessed,Underwritten, benefited with Rescission relief etc. iQ+ is MGIC'sunderwriting system which currently handles the underwriting of the low-risk, non-delegated loans, before issuing the mortgage insurance.Client: Wells Fargo (April '21 - July'21)Wells Fargo is a  community-based  financial  institution offering  banking,insurance,  investments,  mortgage,  consumer,  and   commercial   financialservices.   It   is    a    full-service bank, offering a    wide    varietyof banking products and services.PROJECT 2:  MS DYNAMICS (V Next)Worked in Distributed Retail Sales (DRS) and their sales support staff(Sales Support Consultants) team as a CRM functional UAT tester. There are13 different versions of CRM bases in line of Business for Wells Fargo. Outof which DRS is the one of the largest userbase in line of business forSupport. As part of UAT testing escalate the Existing issues and newfeature deployments to L2 support and liaison with the CRM DevelopmentTeam.As part of UAT Testing learned both legacy and new systems, did assessmentand focused on key areas like Campaign building, Market list Creation, LoanRecord Creation and Report generation to assesses the maturity of theproduct and identify gaps between As-Is (CRM8 - CRM Dynamic 365) andTarget State (MS Dynamics CRM) systems. The assessment also carves out thepath to to-achieve an effective and efficient Patch to UAT with V Nextproject.    . Ensure the availability of test environment by performing Smoke,      Regression, Functionality, user interface and Role base testing.    . Execute test iterations, tracking/reporting results, troubleshooting,      and coordinating defect resolution along with Defect validation and      testing.    . Responsible for Test Estimation and Test planning.    . Worked on Postman tool to Process the XML request and to create SIT      and UAT test cases by using MISMO.    . Validated the results in the backend using Postgres SQL    . Worked on Informatica to Extract, Transform, and load the data from      Various legacy systems to validate the workflow and events.    . Tested the loan applications for MI submission, Underwriting,      Resubmission through various channels b2b, Phone, Email    . Responsible for reviewing and writing the test cases and executing      cases in Jira for RR resubmission through various channels as per      sprint User stories.    . Participated in everyday scrum calls and in Grooming calls.    . Worked on Azure cloud to fetch Splunk Azure cloud logs and AWS cloud      with various container on S3 queries fromEnvironments: Agile, ALM, JIRA, MS Dynamic CRM 365 (on server), MS DynamicCRM, Share point, Windows 10, MS word, MS Excel, MS Visio, MS Project,Splunk, AWS cloud.Organization: Farm Credit Bank of Texas (FCBT) (May'19 - Dec'20)Role: Sr CRM QA AnalystFarm Credit has been a trusted name in rural communities for over 100years. As a part of the Farm Credit System, their leading source of creditand financial services are for agricultural producers, rural landowners,and agribusiness. In Early 1900s when interest rates were high and long-term farm loans were scarce and lack of credit was crippling agriculture.Then Congress passed legislation establishing the Farm Credit System. Itspurpose is to be a reliable source of credit for farmers and ranchers whichis continued to fulfill that critical mission.Farm Credit Bank of Texas and its affiliated lending Co-Operatives remainan important part of Rural America and a financing partner of the nation'sagricultural sector. Now it is a Nation, wide system, composed of 74borrower-owned lending Associations, or Co-Operatives, and four wholefunding banks - AgFirst Farm Credit Bank, Agri Bank, CoBank and Farm CreditBank of Texas. All combined, these Co-Operatives had more than $238 Billionin Loan, Leases and Related Services - Over 40% of the Credit Extended toU.S. Agriculture. FCBT has 14 organizations associated to it.PROJECT:  CRM and Loan integration team as End -End TestingWorked in CRM dynamic 365 / MS Dynamic CRM and Loan integration team as End-End tester. CRM dynamic 365 / MS Dynamic CRM is the tool used by Sales &marketing team to sell products and manage customer accounts, providing thetracking of lead, contact, account and related activities related to loanswhich are in process or in pipeline, evaluating sales efforts. CRM is aninterface between loan origination application systems such as ADS,Encompass and CME which minimizes duplicate entry between Loan originationsystem applications. Loan origination application give the service andsupport for Automatic generation of legal documents for standard new loansand renewals. Completed documents may be stored and transmitted outside ofthe application. Authorized users have ability to edit documents as neededfor unique situations. Automated disclosure questionnaire to assist withloan disclosure requirements. Addresses most unique Farm Credit Systemrequirements (e.g., generation of effective interest-rate disclosure form).Interfaces with three credit bureaus in addition to FICO (Fair Isaac) toprovide credit report and scoring information.with loan accounting system accommodates new loan and renewal set-up andupdates. This includes automated creation and updates of the followingtypes of records: Customers, Loans, Collateral, Stocks. Provides loanorigination reporting, including tracking of borrower applications andrecording of loan approval and denials; interfaces with reporting tools forother select information. Loan origination system supported by dedicatedsupport team.    . Created and executes test cases for multiple orgs in CRM dynamic 365 /      MS Dynamic CRM Applications for lead, contact and account Processing.    . Created and executed test cases for multiple orgs for renewal loan and      Consumer Loans from CRM dynamic 365 / MS Dynamic CRM to loan      origination systems such as ADS, Encompass, and CME    . Performed integration testing (End - End) between CRM dynamic 365 / MS      Dynamic CRM and loan origination systems ADS, Encompass, and CME for      multiple organizations.    . Responsible for representing QA team in Daily Stand Up    . Responsible for Defect Tracking in defect triage call    . Responsible for user Demos during project retro and scrum demo session    . Responsible for creating smoke test document after each execution      after build.    . Responsible for regression testing and documenting.    . Perform bowser compatibility testing and documenting the issues.    . Worked in Agile methodologyEnvironments: Agile, Iterative, Microsoft Dev ops, TFS, MS Dynamic CRM 365(on Cloud and on server), MS Dynamic CRM, Share point, Windows 10, MS word,MS Excel, MS Visio, MS Project.Organization: CVS Health (Consumer  Value  Stores,  Irving,  TX)  (NOV'18  -JAN'19)ROLE: QA ANALYSTCVS Corporation or CVS Caremark Corporation is an American retail pharmacyand health care company. It helped retailers to manage their health andbeauty aid product lines. The business began as a chain of health andbeauty aid stores, but within several years, pharmacies were added. Afterpharmacy was added I got merger with the pharmacy benefitmanagement company Caremark Rx in 2007 and was renamed CVS CaremarkCorporation. The company was renamed CVS Health in 2014 following itsdecision to remove tobacco products from CVS Pharmacy store shelves. CVSHealth's assets include CVS Pharmacy, CVS Caremark, CVS Specialty, andthe retail clinic Minute Clinic.PROJECT: PAR ValidationWorked on PAR application. PAR is custom application that CVS feedsinformation and it goes in and pulls the benefits set up for a given planwithin the client set up, benefits set up within Rx Claim and compares theset up with standards. From that they get output reports, looks for defectson report (which are highlighted), if there are any defects, opened a casevia SFDC (Sales Force tool) for the benefits team to correct or say it's anon-issue, then it ultimately comes back to be revalidated. Output reportsare sent out to various teams used for downstream process.   .        Supported and executed Integrated Accum Audit automation (Excel     based comparison tool)   .        Converted client CRD documents into an electronic format for     use in automation.   .        Reviewed IA Audit defects for accuracy.   .        Distributed IA Audit summaries upon successful completion and     update tracking metrics   .        Prepared reporting summaries and metrics   .        Worked with functional teams on IA Audit defect resolution and     follow-up.   .        Supported and executed PAR (Internal Benefits validation tool)   .        Reviewed PAR output reports for possible benefit defects.   . Reviewed the output result on PAR match with AS 400/RX claim screen on     getting error      message on PAR application. Take the screen shot of     the AS 400/RX claims screen and PAR error message and log a defect on     Sales Force application   .  Distribute PAR output summaries upon successful completion of PAR on     sharepoint   . Work with functional teams on defect resolution, tracking, and follow-     up   . Monitored SFDC cases, create new SFDC requests for identified possible     defects, and track to     closure for PAR completionEnvironments: PAR Custom application from CVS, Sales force application,AS400/Rx claims, Share pointORGANIZATION: HCSC (BLUE CROSS BLUE SHIELD, TX) (AUG'15 - DEC'15,  MAY'16  -DECEMBER 2017)ROLE: SR QA ANALYSTHCSC as an independent licensee of the Blue Cross and Blue Shield (BCBS)Association, currently provides BCBS coverage to nearly 16 million members.In addition, through its divisions and subsidiaries, HCSC offers a varietyif group and individual benefits plans, related services and Life insuranceproducts.Project:  e-sales 2018 new products (Small group Quoting and Renewals,  NRSGQuoting and Renewals, ASO Quoting, Large group and enrollment) and  ASO  3.0(Small Group Renewals, BRCx Renewals for 2018 ASO products)BUSINESS ACQUISITION IS A SOLUTION FOR STREAMLINING THE HEALTH INSURANCESALES PROCESS. IT CONSISTS OF SUITES OF APPLICATIONS USED BY AGENTS,BROKERS, BCBS EMPLOYEES TO PREPARE QUOTES, ENROLL EMPLOYEES AND TRACKHEALTH INSURANCE BENEFITS. CORE COMPONENTS INCLUDE PROSPECTING, EQUOTING,ENROLLING AND BUSINESS PROCESS MANAGEMENT (WORKFLOW).Prospecting system centralizes the storage and maintenance of informationabout business or former accounts in order to pursue them as potentialsales.Equoting system enables uses to achieve greater rates of conversion frommedical preliminary requests and preliminary quotes to final rate proposalsincluding health plans and ancillary products. Equoting users can prepare aquote and have options to printing, faxing or emailing the quote to thebrokerWorkflow orchestrates the flow of account enrollment activities andassociated user roles and tracks significant events needed to set up newaccount with its member. Notifies BlueTrack application of enrollmentstatus. Triggers automated feed of enrollment data for the blue star healthmembership system.Renewals System enables uses to renew the existing customer with thegreater rates and plans. SGR is the application used to renew all SmallGroup accounts for Texas, Oklahoma, New Mexico and Montana. For Illinoisboth small group and midmarket renewals are renewed in SGR application. Forrest all divisions BRCx application is used for renew the existingcustomer.      . Created and executed test cases for the following applications        (Small group, ASO, NRSG, Large group Quoting, Renewals and        Enrollment)      . Responsible for representing QA team in daily stand ups.      . Responsible for defect tracking and user demos during project retro        and scrum demo sessions.      . Responsible for QA support activities during production releases.      . Responsible for creating smoke test document and execution for each        build.      . Responsible for regression testing for each sprint.      . Responsible for generated proposal reports for all groups (small,        midmarket, large/national) and validation of all plans.      . SOAP UI testing for the validating the rates and plans SOAP        Webservices. Validated XML input and output for the webservice        operations.      . Performed performance testing using J meter for rates and plans        page.      . Browser compatibility testing and created user guide for        compatibility testing.      . Worked in Agile methodology.Environment: Agile, Iterative,  Quality  Center  (HPQC),  Jira,  SharePoint,Windows XP, MS Word, MS Project, MS Excel, MS Visio, Oracle  SQL  Developer.Organization: Dell Services (Aug '13 - Feb' 15)ROLE: QA ANALYSTDell Healthcare IT Payer Solutions Services work with AvMed Healthcare on  anumber of initiatives including  the  ICD-10  Remediation,  Amisys  6.4  and6.4.4 Advance Upgrade & Ecosystem and SDLC.Clients: AvMed Health Plans - Miami, FL (MAR'14 - Feb'15) and Care Source  -Ohio, CT (AUG"13 - MAR'14)PROJECT 1:  Amisys Advance 6.4 Upgrade and Amisys  Advance  6.4  Integration(Ecosystem and Test Strategy) Engage and Empower New Benefit  configuration,Engage and Empower New Member EnrollmentAvMed is a Florida-based and Florida-focused providing personalized  serviceand quality health benefits for individuals  and  businesses.  Headquarteredin Miami, FL, and have regional offices in each of  the  major  metropolitanareas of the state and maintain a longstanding reputation for  working  withemployer  groups,  health  care  providers  and  agents  in  each   of   thecommunities they serve. Their members choose from a variety of  health  careoptions that  include  Commercial,  Individual  (under  65  years  of  age),Medicare, and ASO/Self-Funded plans.AMISYS Advance System is  the  core  technology  engine  that  supports  themanagement,  delivery,  and  administration  of  healthcare   services   andhealthcare benefits.    . Creating Test Plan document as per Business Requirement Document and      Design document    . Create test cases for different surrounding application (Website,      Callidus, Macess, Siebel) and interfaces    . Carried out SIT, Regression and UAT testing    . Data validation and data mining    . Black box, white box, smoke and backend testing.    . Claims processing (medical and hospital) to validate New Benefit      Plans, New Bank codes and ICD10 Diagnosis code and procedural codes    . Write test cases for IVR, GUI, client based applications    . Executed web base, IVR applications    . Interface batch validations    . Create daily and weekly status report    . Co-ordinate with SME, Business users and Developers for understanding      requirements.    . Assign task to the team members and make sure they are meeting the      work deadlines.    . Imported requirements into QC in MS Excel format.    . Executed test cases and Log defect in HP Quality center    . Create Requirement traceability matrix document.    . Participated in daily defect resolution meeting.    . Use SharePoint to load and documents in respective projects    . Create test metrics reports    . ICD10 remediation    . Conducted Validations for different Amisys Advance Release modules      Providers credentialing, Claims and Membership, COB.Environment: Agile, Iterative, Quality Center  (ALM  11.53),  Amisys  3.2.1,6.4 and 6.4.4, SharePoint, Windows XP, MS Word, MS  Project,  MS  Excel,  MSVisio, Oracle SQL Developer.PROJECT 2:  Health Insurance Exchange (Obama Care)CareSource is a private insurance  company  offering  health  insurance  forthose that are under the poverty-line. The specific product that  CareSourceoffers is Individual Health Insurance coverage for  anyone  that  meets  theeligibility requirements established by Ohio Federal  Partnership  Exchange.CareSource has chosen to partner with Dell, Inc.,  to  provide  a  Just4Metmportal.  The portal will complement the Exchange portal with its  membershipmanagement capability and enable Customer Service  Representatives  to  helpmembers enroll in the Just4Metm plan.Just4Metm Portal allows users to shop for healthcare insurance plans,  checkeligibility for healthcare insurance, eligibility  for  a  premium  subsidy,enroll for healthcare insurance plans, pay  premium  and  allow  members  toupdate  member  account  information  starting  on  October  1,  2013.   Thedevelopment and testing team works across locations - Onsite and Offshore.    . Responsible for performing enrollment testing, which includes      membership eligibility, billing and invoicing    . Developed (Test scenarios, Test Scripts and Test cases) based on the      Requirements.    . Performed rigorous manual testing such smoke testing, Integration      testing and System Testing    . Responsible for System Integration of components such as FFM, Issuer      website and SOA services.    . Responsible for Creating the test cases and perform end to end test      execution    . Report defects and tracking via Microsoft TFS and IBM Rational Clear      Quest.Environment:  Clear Quest, SOAP  UI,  TFS  and  SQL  Developer,  MS  Office,Excel, Outlook, MS-Visio.Organization: EmpowerMX (Dec'12 - Aug'13) and (NOV '07 - DEC '11)ROLE - QA TESTERFLEET CYCLE   MRO  MANAGER  ADDS  OPERATION-SPECIFIC  FUNCTIONALITY  TO  THESTRONG EXECUTION BASE PROVIDED BY FLEET CYCLE  PRODUCTION MANAGER  AND  LINEMANAGER TO CREATE A POWERFUL  TOOL  FOR  MANAGEMENT  AND  REPORTING  OF  MROOPERATIONSThe Maintenance Program Manager application is the Fleet Cycle   Suite  toolthat is the source for all known and  predictable  maintenance  requirementson a population of assets. Additional modules include features that  broadenthe application scope to include management of asset  records Efficient  andeffective aircraft, engine and  component  maintenance  requires  a  processthat captures all related  known  or  predictable  maintenance  requirementsnecessary to keep or return each aircraft, engine or component asset  in  orto an airworthy status.Fleet Cycle  Production Manager is a multiple user  production  coordinationsystem designed for  the  heavy  maintenance  environment  of  the  aviationindustry.  This product gives maintenance personnel the dynamic tool  neededto optimize routine and non-routine task performance  and  track  status  inreal time on the hangar floor PROJECT 1: Fleet Cycle  MRO Manager (FCXM)
 Fleet Cycle  Maintenance Project Manager (FCMPM) Fleet Cycle  Production Manager (FCXP)    . Experience working in a fast pace environment, coordinating testing      efforts with multiple QA, IT and business teams, analyzing business      and technical requirements,    . Creating test scenarios from business and technical requirements    . Building detailed test plans and presenting these plans to large      groups    . Perform test set up, defect management and maintenance in MS excel    . Excellent written and verbal communication skills.    . Used black box testing for working throughout SDLC & test      environment.
    . Wrote and executed test cases for functional, integration and      regression testing    . Executed SQL Queries for Database testing using SQL Developer.    . A combination of test case results from SharePoint and bugs from Test      Track Pro were used for status report to higher management.    . Involved in reviewing Business Requirement Documents and the Technical      Specification    . Actively participated in Status report meetings and interacted with      Development to discuss the technical issues    . Wrote all documentation related to the product testing, managing the      bug database and coordinating configuration testing
    . Wrote Script for Functionality Testing    . Conducted User Acceptance testingPROJECT 2: Parts 360 for American Airlines
Parts 360  requires  Web  service  call  to  American  Airlines  SAP  systemwhenever, specific fields and status of Bill of work/Task card  are  changedwithin American Airlines DWMS system; the impacted Bill of work and/or  TaskCard information is posted to SAP system via Web service.  The  web  serviceis Asynchronous and are invoked using SOAP over HTTP. WSDL was  supplied  byAmerican Airlines.
    . Responsible for writing the test scripts and end to end testing.    . Over 50 operations in Fleetcycle are impacted, written over 300 test      cases for the impacted operations.    . Responsible for validating the web service payload according to the      XSD from the WSDL    . SOAP UI tool is used to generate input XML (payload) from the WSDL.      Validate XML payload for each impacted operation. The XML from each      operation impacted is then compared to the XML generated from the SOAP      UI for validity.    . Bug reporting and tracking via test track pro    . Interacted with US and Indian team for regression and UAT testing.    . Perform Functional, Regression, and Positive, Negative, Security and      integration testing.    . Responsible for performing integration testing    . Performed data validation and consistency.    . Performed performance testing using J meter    . Participated in weekly stand up meetings    . Maintained test matrix and requirement traceability matrix    . Perform GAP Analysis Environment: SharePoint, SOAP UI, Test Track Pro , Microsoft Excel, MS Office, Excel, Outlook, MS-Visio, Jmeter, Windows, MS Suite, CVS, SQL Developer, PuttyOrganization: Health Partners (JAN '12- Aug '12)ROLE - CRM QA TESTERCUSTOMER   ACQUISITION   AND   RETENTION    SYSTEM    (CARS)    IS    HEALTHPARTNER'S PLATFORM FOR  HEALTH  INSURANCE  DISTRIBUTION.  IT  AUTOMATES  ALLLINES OF BUSINESS, INCLUDING HEALTH, DENTAL, GROUP LIFE, VISION,  ACCIDENTALDEATH AND DISMEMBERMENT, SHORT-TERM  DISABILITY,  AND  LONG-TERM DISABILITY.HEALTH PARTNER'S PRODUCT UTILIZES MICROSOFT DYNAMICS CRM TO CREATE A SINGLE-SOURCE SALES  AUTOMATION  AND  CRM  SOLUTION  SPECIFICALLY  FOR  THE  HEALTHINSURANCE INDUSTRY. SharePoint:      Microsoft Dynamics CRM allows automatically create document  librariesand folders on SharePoint in the context of Microsoft Dynamics CRM  entitiesand fields.  These  folders  are  used  to  store  documents  for  MicrosoftDynamics  CRM  records  on  SharePoint.  This   feature allows   configuringrequired files in CRM and showing  if,  they  exist  in  SharePoint  Folder.SharePoint is accessed via CRM on navigation  to  the  document  for  a  newcompany, existing company, new Opportunity and existing opportunity.      From  the  CRM,  the  Share   Point   Validation   configurations   toconfiguration types are verified  via  advanced  search  with  in  the  CRM.Additional operations that are performed on the SharePoint are creating sub-folders, permissions, validations.PROJECT: CARS (Large and Small Group Health Plans)    . Participated in Business Analysis, Requirement review and Technical      Specs Inspection.    . Developed (Test scenarios, Test Scripts and Test cases) based on the      Requirements.    . Performed rigorous manual testing such smoke testing, Integration      testing and System Testing.    . Create, Execute and maintain over 200 Test cases for functional, UI      and SharePoint Testing    . Integration Testing using XML across Insure Advantage and Broker      portal    . GUI or functional testing within Microsoft SharePoint    . Review of Requirements, Test Plan creation, Test Cases, Testing Defect      tracking for Microsoft SharePoint    . Bug reporting and tracking the reported 150 bugs for resolution    . Solely responsible for testing various sales reports, work flows and      broker portal.    . Supporting the development team in reproducing the defects    . Participating in regression and UAT testingEnvironment: MS Dynamic CRM, SharePoint, Test Pro, SharePoint 2007,Microsoft Excel, MS Office, Excel, Outlook, MS-Visio.Education:  Master of Computer Applications (Madurai Kamaraj, India)

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