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Title Customer Service Front Desk
Target Location US-MI-Novi
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Timberidge cirFarmington hills, MiPHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEBrookdale Senior Living, Southfield,Mi  Concierge/Server April 2019 - December 2023 Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction. Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect. Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills. Maintained front desks concierge book to provide visitors with access to relevant local information.Akira, Novi, Mi Retail Sales AssociateMarch 2017 - January 2018 Greeted customers and helped with product questions, selections, and purchases. Stocked merchandise, labeling items, and arranging according to size or color. Maintained a clean and organized store environment, enhancing the overall shopping experience for the customers. MGM Grand Hotel, Detroit, Mi  ConciergeJanuary 2016 - November 2016 Greet new guests upon arrival. Communicating with maintenance and housekeepingdepartments. Arrange special celebrations. Resolve customers' complaints.Burlington Coat Factory, Southfield, Mi  Processor April 2015 - October 2015 Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote a teamwork focused environment. Supported team members in their tasks, contributing to overall team success. Unpack merchandise and organize clothing.SKILLS Retail Properties Cultural Competencein Nursing Customer Service Highly Adaptable Strong Work Ethnic Effective ProblemSolving ExcellentMultitasking REtail KnowledgeAWARDSEveryday Hero/Employee ofthe Month.Chester Street Residence, Royal Oak, Mi  Nursing Assistant May 2014 - November 2014 Helped residents effectively manage routine bathing, grooming, and other hygiene needs. Improved residents satisfaction by providing compassionate assistance with daily activities. Checked residents vitals such as temperature, blood pressure, and blood sugar levels. Provided emotional support to residents, companionship, and encouragement during challenging times. Answered call lights and supported residents comfort and safety by adjusting bed rails and equipment.EDUCATIONPaul K. Cousino High School, Warren, Mi  High School DiplomaSeptember 2011 - June 2014Macomb Community College, Warren, Mi PsychologySeptember 2016 - July 2019

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