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JACKSONVILLE, Florida Street Address | PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Professional Summary
6+ Years of experience in design & implementation of B2B integrations across diverse industries.
Expertise in Sterling B2B Integrator, Sterling File Gateway and Sterling Control Center.
Expert in business process assessment, requirement gathering, gap analysis, implementation, and
production support for logistics, retail, manufacturing, and supply chain industries.
Skilled in EDI formats such as ANSI X12, HIPPA, EDIFACT, XML, and SAP IDOC.
Extensive experience in On-boarding Trading partners.
Experienced in working with AS2, SFTP with PGP, and FTPs, FTP, MQ, VAN communication protocols.
Expertise in integrating with major ERP applications like SAP (ALE / IDoc) and Oracle APPS.
Worked on AWS Cloud migration from EC Gateway platform.
Extensive experience in Map Analysis, Design, GAP Analysis, and Map development.
Experience in design, code, testing, debugging, and maintaining Business processes.
Configured adapters and services within Sterling Integrator.
Experienced in installations, patching, tuning and health checks for IBM Sterling Products.
Experience in various X12 transactions such as 210,211,214,266,824,837,811,830,850,855,856,
810,860,861,943,940,945 and EDIFACT transactions such as ORDERS, ORDERSP, DESADV, INVOIC.
Worked on SAP IDOC S like ORDERS05, INVOICE02, DELVRY03, DELFOR01.
Built MRS as per business requirements.
Extensive experience in various B2B frameworks such as Community manager, Lightwell.
Expertise in providing 24/7 production support for Sterling Integrator.
Experience using SQL for troubleshooting errors in B2Bi on MSSQL and Oracle DB.
Product architect for migrating the setups from the legacy application to Sterling Integrator.
Worked on the creation of D.B. schema and tables for custom database mapping.
Experience in using ServiceNow, Jira for creating tickets and assigning appropriate groups, and using it
for migrating the object between various environments (required as a part of change management).
Experience as software deployment coordinator for the division change management.
Established onboarding process, change process, and part of code standardization team to establish
standards.
Ability to understand the requirement quickly and provide a solution.
Skills
Operating System Windows, Unix, Linux
Database Oracle, DB2, MSSQL
Languages BPML, SQL, C
EDI Tools IBM Sterling B2B Integrator, IBM Control Center
MFT Tools Sterling File Gateway
Communication Protocols AS2, FTP, FTPs, SFTP, MQ, HTTPs, VAN
Bitbucket, ServiceNow, JIRA, Confluence, Winscp, Filezilla, Postman, MS
Application Software Visio, Beyond Compare, Notepad++
Frameworks Lightwell, Community manager
Industry Standards ANSI X12, EDIFACT, XML, SAP IDOCS, Flat Files, CSV
Domain Retails, Logistics, Insurance, Healthcare
Methodology Agile (Kanban), Agile (Scrum), Waterfall
Technical Analysis Requirement's analysis
Excellent Communication & Collaboration Project lifecycle management
Solution development Self-Motivated
Client relationship management Analytical and Critical Thinking
Professional History
Senior Programmer Analyst May 2022 - Current
DSV
DSV is a Danish transport and logistics company offering global transport services by road, air, sea and train.
Developed new maps and enhanced existing ones to optimize transport routes and logistics
processes, ensuring more efficient and reliable transportation solutions.
Used different data formats like ANSI X12, EDIFACT, XML and CSV to develop maps
Created and implemented new business processes based on the specific requirements of trading
partners, which resulted in improved operational efficiency and higher levels of customer
satisfaction.
Successfully onboarded trading partners by following the requested protocols, thereby ensuring
smooth communication and collaboration across different parties.
Utilized the Light-well Framework to create and configure setups, which streamlined data
management and integration processes, reducing complexity and enhancing performance.
Designed and modified business processes from scratch to meet unique challenges, maximizing
operational effectiveness by tailoring solutions to fit specific needs.
Conducted thorough unit testing and comparison testing to verify the reliability and accuracy of
implemented changes, thereby maintaining high standards of quality and consistency in operations.
Performed unit testing on all modules prior to integration into larger applications and systems.
Tested end to end connectivity for Test/Development and Production
Use SQL to update/debug various CM & B2Bi Objects from backend.
Analyzing failed inbound/outbound business processes and maps to determine the root cause of
failure and work towards its resolution.
Created MS Visio for various flows and prepared technical documentation.
Programmer Analyst May 2020 - Mar 2022
Quest Diagnostics
Quest Diagnostics Incorporated is an American clinical laboratory. A Fortune 500 company, Quest
operates in the United States, Puerto Rico, Mexico, and Brazil. Quest also maintains collaborative
agreements with various hospitals and clinics across the globe.
Migrated Trading Partners to Sterling B2B Integrator on AWS cloud platform from EC Gateway,
ensuring seamless data exchange and improved performance.
Designed and developed entire Business process in cloud to get mirror of on Prem system
Developed Maps and Business process from scratch
Created partner setups for SFTP, FTP(S), and AS2 protocols in Sterling Integrator, enhancing
secure and efficient data transmissions.
Conducted daily file process checks to maintain smooth operations and uphold data integrity.
Provided prompt Production Support, resolving tickets within SLA timelines to minimize downtime for
critical processes.
Implemented minor changes in map logic and business processes, enhancing system efficiency after
obtaining High-Level approval.
Monitored EDI document flow to ensure accurate and timely transmission of healthcare-related
transactions such as 811, 820, 834, 835, 837, 277, and 271.
Monitored Sterling B2B queue Watcher and server logs to proactively address potential issues.
Proactively checked and addressed halted Business Processes daily, minimizing disruptions and
ensuring consistent workflow.
Programmer Analyst Oct 2018 - May 2020
Fleetcor
FLEETCOR Technologies, Inc provides fuel cards and workforce payment products and services. Their
customers include businesses, commercial fleets, oil companies, petroleum marketers and
governmentinAmerica, Netherlands, Belgium, Germany, Slovakia and various countries. The company
provides servicesthrough two segments: North American and International segments. FLEETCOR s
predecessor companywasfounded in the United States in 1986. Responsibilities: Capture the partner
information from Sterling File Gateway.
Created partner setup and routing channel template in SFG.
Assigning and Analyzing tickets Enhancement/Development work request to teammembers
andguiding them through satisfactory and timely completion of the tasks.
Worked on creating partner setup for different protocols like SFTP, FTP, AS2.
Worked in CM new enhancements based on Client requirement.
Point of contact for all application teams on production related things at off shore timings.
Worked on Severity 1 PMR s for System Down issues.
Monitoring system health check, including disk space and failed processes, checking systemlevel
Programmer Analyst(Intern) Mar 2018 - Sep 2018
Panduit
Panduit was born from innovation. In 1955 we launched our first product, Panduit Wiring Duct,
anewinvention that uniquely organized control panel wiring and allowed new wires to be added
quicklyandneatly.Today, customers look to Panduit as a trusted advisor who works with them to address
their most critical business challenges within their Data Center, Enterprise, and Industrial environments
Developingnewmaps850,855,856,810,875 etc.anddevelopingCustommapsbothANSIX12andEDIFACT.
CreatingmappingspecificationsbyusingWDImapeditor.
Contactwithclientsforbetterunderstandingtheissuesandclientrequirements.
Creatingbusinessprocessforinboundandoutboundflows.
WorkedoncreatingpartnersetupfordifferentprotocolslikeSFTP,FTP,AS2,MQ
workingonEDIenvelopsforbothX12&EDIFACT.
Onboardingnewtradingpartnerandconfiguresetupswiththeaircorrespondingcommunicationchannelslike
ftp,sftp,AS2..etc
CheckingeverydayhaltedbusinessprocessandLockservices.
24/7ProductionSupportandgivingresolution
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