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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVESeeking customer focused position that will benefit from experience.WORK EXPERIENCETrinet11/21-5/2023HR SpecialistInbound and Outbound calls from clients and work-site employees throughout the continental United States.Humana10/19-10/21Customer Service Specialist (CSS)Inbound calls from members who require help with their Fl State Medicaid Policy. This included demographic updates, Primary Care Physician changes, and benefit clarifications.MANPOWER-Matrix Medical Temp Job 10/17-7/18Contact Center RepresentativeOutbound Calls to Members to facilitate in home medical visits.Experience with manual and auto-dialersTransdev, AKA SUPERSHUTTLE Saint Petersburg, FL 10/13 10/17Execucar DispatcherMonitor vehicles, route and assign Executive Sedans, SUVs, and Vans with transport to and from BWI, DCA, IAD, TPA, PIE, SRQ airports, and also including Point-to-Point reservations.NATIONAL SETTLEMENT SERVICES Tampa, FL 6/13 10/13Debt Settlement CounselorWork with inbound calls to start and educate clients about resolving their unsecured debt.Started clients by taking inventory of their credit report, and counseled them upon allowing NSS to work out a settlement with their unsecured debt holders and pay the debt off in their name.ONE TOUCH DIRECT Tampa, FL 3/13 7/13Inbound Call Center AgentProcess and sell new activations for T-Mobile from inbound Customer Service calls.Use my past cellular work experience and user knowledge to aid customers and solve their cellular issues.STEAK N SHAKE OPERATIONS Tampa, FL 8/07 7/13ServerDaily interaction with customers and managementMaximize Profit and Loss margins to expand current client baseU.S. CENSUS BUREAU Tampa, FL 3/10 3/11Administrative ClerkParticipated with hiring and employee selections functions by conducting phone interviewsProcessed payroll and personnel actions for over 1,500 team members using PeopleSoft Maintained personnel files and administrative recordsTHE HELMSLEY SANDCASTLE ON LIDO BEACH Sarasota, FL 4/06 6/08 Server/HostEstablished customer relations with clientele at exclusive beach resortCross trained on multiple serving stationsFLEMINGS PRIME STEAKHOUSE AND WINE BAR Sarasota, FL 2/05 12/07 Server/Server AssistantProvided world class service to guest by providing product knowledge of menu items Interacted with vendors and distributors regarding supply ordersTOOJAYS DELICATESSEN Sarasota, FL 2/05-4/06, 12/07-8/08 ServerAccommodated guests seeking casual dining experience for breakfast, lunch and dinnerCustomer service and cash handlingWAL-MART SUPERCENTER Bradenton, FL 2003 2005Electronics Clerk and CashierAssisted customers with electronic equipment and accessoriesPioneered cellular telephone Communication CenterABC FINE WINE AND SPIRITS Sarasota, FL 2001-2003Store ManagementSubmitted orders for spirits, wine, gourmet cheese and condimentsManaged employees and provided trainingOpen and close registers, prepared deposits and change ordersADWORKS ENTERPRISES Sarasota, FL 1999-2001Owner of Advertising and PR ServiceOperated 2-D design company,Sold space in direct mailing magazine covering 2,500 households and 50 businessesEDUCATIONManatee Community CollegeAssociates in Graphic Arts and AdvertisingPROFESSIONAL MEMBERSHIPSLTD Marketing Group of Tampa Bay Access to Life Coach and Business Mentor |
