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| | Click here or scroll down to respond to this candidate Salesforce Developer/AdministratorCandidate's Name
EMAIL AVAILABLEcontact: PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEProfessional Summary: Around 4 Years of experience in salesforce.com Administration/Development on force.com platform including analysis, modelling, design, coding, testing and implementation. Excellent collaboration skills working with customers, cross functional teams and business stake holders. Ability to work in an Application Design and Development on Multitenant Force.com platform. Analysed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com. Hands on experience in salesforce.com CRM integration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and Visualforce pages. Strong knowledge on Administration setup, Apex, Visual force and experience with different SFDC development tools like Force.com Eclipse IDE and integration tools like Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk. Experience in Apex coding to implement the complex business logic with in Governor Limits. Developed test classes and test methods to ensure maximum code coverage in production instance. Implemented and executed Debug Logs and System Logs. Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visualforce, Force.com IDE, SOQL, SOSL. Developed Salesforce Lightning applications using Lightning components, controllers, and events and used custom CSS in the components zServices/XML. Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visualforce Pages, Record Types, Dashboards, and Email generation according to application requirements002E Worked on designing and developing Lightning Community Builder and developed Lightning Components using aura framework. Worked with Salesforce Sales Analytics and Service Analytics standard applications in Einstein Analytics. Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients. Call Routing in Omni Channels. Used Tableau and Cognos to create complex reports. Having Administration experience on CRM applications like data exports & imports, application support, Security Administration, Maintenance, and user and security management. Strong experience in Agile and Waterfall methodologies. Good understanding of SFDC implementations covering Sales Cloud, Service Cloud and App-exchange applications Experience working with Standard Sales Analytics application and Service Analytics Application in Einstein Analytics (Wave Analytics). Experience in web technologies like HTML, XML, CSS, and JavaScript. Excellent Troubleshooting Skills and Problem Solving Capabilities. Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
Tenacity to resolve issues cross-functionality.TECHNICAL SKILLS:Salesforce TechnologiesApex Classes, Apex Triggers, Apex Custom Controllers and Extension, Visual Force (Pages, Components & Controllers), Validation Rules, Workflows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-in, Sandbox development and testing, Apex Data Loader, SOQL, SOSL, Dashboards, Analytical Snapshots, Apex Web service, Service Cloud, Field Service LightningSalesforce ToolsForce.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, AppExchangeLanguagesApex, C, SQL, HTML, XML, CSSJava TechnologiesJava, JavaScriptCertifications: Salesforce Certified Administrator Salesforce Certified Platform Developer 1WORK EXPERIENCE:Geico Insurance , DC, United States Jan 2023 Till dateSalesforce Developer/AdministratorResponsibilities: Worked with the user group for requirement gathering throughout the planning and implementation.
Analysing the current requirement process, identifying problems and making recommendations to improve the process.
Interacted with various Business User Groups (Sales and Ops) to gather the document requirements.
Responsible for automating the processes, development using Apex, Visualforce following the apex best practices
Experience working across various SFDC implementations that are covering Sales cloud and Service Cloud. Successfully migrated the existing visual force pages to lightning by building advanced lightning components. Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting. Customized the Dashboards and Report to track usage of productivity and performance of business centers and their sales teams.
Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
Used Apex Data Loader to migrate data such as accounts, Products, Quotes and Forecast from different legacy systems. Experience developing Wave Apps, Datasets, Lenses and Dashboards in Einstein Analytics. Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
Experience with Enterprise Integration tools. Used Tableau Desktop and Server for ad-hoc reporting. Packaged and Deployed customizations from Sandbox to other environments using Migration Tool - ANT.
Contract life cycle management: configuring Agreements, Templates, Query Templates, Agreement Output formats, Agreement Protection, Agreement Rules, Configuring Wizard and Approval Management.
Developed robust lightning pages using aura framework and placed them on the community builder. I configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.
Setup a Omni channel with all routing configuration Developed enterprise Einstein Analytics strategy to replace the tableau dashboards I also worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates. Was solely responsible for writing web services using REST services to get real-time data from an external SQL database to show on internal visual force and lightning pages. Experience working with Scratch Orgs. Follow modern Dev-Ops process using Git and Continuous integration tools. Created and developed Wave Apps, Datasets, Lenses and Dashboards in Einstein Analytics.Environment:Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, Lightning Components, Visual Force, SalesForce.com Data Loader, Security Controls, Sandbox, Eclipse IDE Plug-in, Dashboards, Data Migration Tool ,ANT.Accenture , Hyderabad, India Jun 2020-July 2022Junior Salesforce DeveloperResponsibilities: Created Visual Force pages, Apex Triggers, Apex Classes, Test Methods and Workflows. Worked on Salesforce.com Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management, Lead Management and the Configure/Price/Quote (CPQ) processes. Developed Java classes using various Design Patterns like MVC, Factory, and Singleton. Analyzed Integration flow and helped developers in implementing Service Max App within the organization. Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run. Deploy using Force.com IDE tool, Changesets& Eclipse for the sandbox to production environments. Developed integrations to Integrate Data from Salesforce.com using SFDC APIs. Used the sandbox for testing and migrated the code to the deployment instance after testing.
Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages. Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklist fields. Implemented Case Assignment Rules to direct the case to appropriate groups such as Stories and PCS Central Support.Environment: Agile, Salesforce.com platform, Apex Language, S-Objects, SOQL, SOSL, Visual Force Pages, Data Loader, Custom Settings, CSS, Web Services API, Sales Cloud, Service Cloud, Workflow & Approvals.EDUCATION QUALIFICATION:
Masters in computer science from Fitchburg State University - Fitchburg, MA , 2022 - 2024
Bachelors of Technology (computer science) from B.V.Raju Institute of Technology - Medak, India, 2018-2022 |