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Click here or scroll down to respond to this candidateCandidate's Name
EstheticianCoconut Creek, FLLicensed and trained in Waxing, Micro Dermabrasion, Chemical peels, and Advanced Facials,Dermalogica expert certified, Nanoinfusion, Diamond Glow, cryo skin facial and body treat Authorized to work in the US for any employerWork ExperienceLicensed EstheticianHand & Stone Massage and Facial Spa - Coral Springs, FL December 2021 to Present Licensed and Trained Esthetician Excellent communication skills Trained in Dermal infusion, LED light therapy, Microdermabrasion, Advanced Facials, Chemical Peels, extractions, Nu face, ultrasonic, Cryoskin Facial and body treatments,Nano infusion and luminfusion Certified Dermalogica Expert Facial Massage and touch therapy Neck and Shoulder Massage Hand and Arm MassageEstheticianMassage EnvyAugust 2020 to December 2021 Licensed and Trained Esthetician Excellent communication skills Trained in Waxing, Micro Dermabrasion, Advanced Facials, Chemical Peels Facial Massage Neck and Shoulder Massage Hand and Arm MassageGuest CoordinatorUlta - Coral Springs, FLSeptember 2019 to March 2020Work in the Salon Greet incoming guests, assist with making appointments, answering phone. Help where needed in the salon or store. Keep all clean and organized, do laundry as needed. Answer questions about hair, or beauty products. Also assist Esthetician on site with anything needed. Account ManagerSplash EngagementMay 2017 to September 2019 Answer phones, and make multiple outgoing calls to existing customers Handle all complaints, issues, order inquiries explain different programs, and products to customers Educate on the various products and functionality Escalate any problems to higher management, and follow up that it is handled accordinglyFreelance Makeup ArtistEstee Lauder/CliniqueMay 2016 to January 2018 Perform skin consultation maintain data base, appointment confirmation, and follow up data entry of clients preferences, and skin results Brand AmbassadorVarious CompaniesSeptember 2015 to September 2017Front and Center Marketing, Genesis Today, Face Marketing, Busy Bee Marketing Performed various product demonstrations on healthy food, and drinks. Took inventory, provided reports, and customer feedback with in timely manner. Made sure all daily quotas were met and turned into appropriate management a timely matter.Front Desk SupervisorMarriott Pompano Beach Resort and SpaJuly 2013 to October 2014Administrative office duties, answer phones, multi task, make schedules, data entry, type customer letters and deliver process and or deliver guest packages, mail, and messages, facilitate UPS, FedEx, DHL as needed Lead team of 12 agents, provide and facilitate training on new responsibilities conduct weekly meetings, ensure all safety measures were communicated and executed Problem solving for all guests and employees, and customer service support at all time Execute daily reports, and deliver to management in timely manner maintain good composure under pressure Take care of any and all any requests neededCatering ManagerFort Lauderdale Marriott NorthJanuary 2010 to January 2013Catering ManagerCourtyard by Marriott, Cypress CreekJanuary 2009 to January 2010 Set standards maintaining professionalism, attitude, and appearance Solicited new business for by calling, emailing, and visiting clients Planned and Coordinated Weddings, Bar Mitzvahs, Parties, as well as execution Great managerial skills, delegating tasks to other associates Achieve all quarterly quotas, and revenue goals Great relationship with outside vendors, follow up calls for deliveries, order inquiries Prompt response to multitudes of calls, leads and inquiries to book corporate meetings and events sent out mailings and email blasts Maintain friendly demeanor work well under pressure, and to achieve deadline CoachCoral Springs, FLMay 2007 to July 2008Sales Associate Acheive store and personal goals Delivering excellent customer service. Handle customer complaints, and maintain being an ambassador for the companyCounter Manager/Beauty ConsultantLancome - Coral Springs, FLMarch 2006 to May 2007 Headed a four person staff of beauty consultants to ensure goals were achieved Conducted consultations, recommended skin care regimens and products Maintained client files, assisted with special makeup artist events Sales/Catering Manager /AdministrativeFort Lauderdale Marina Marriott - Fort Lauderdale, FL July 2004 to February 2006 interact with all guests, providing excellent service for whatever they need Answer calls, office support, typing emails, conduct follow up, order inquiries, vendor confirmation for event deliveries order office supplies and equipment if necessary facilitate weekly meetings for the sales team, and associates Responsible for qualifying and booking business for the Social and Association markets Create proposals and contracts, send correspondence, and coordinate details of events Achieve quarterly goals, and train and develop associates Marriott Northern Virginia Sales Office - Dulles, VA December 2002 to July 2004Sales ManagerCourtyard by Marriott, Cypress Creek - Fairfax, VA May 2002 to December 2002 Answered phone inquiries for 18 Marriott hotels, including 5 different brands Responsible for booking meetings and room blocks, as well as maintaining client relationships performed follow up calls to customers and vendors Handled Tour & Travel segment booking organizations and senior and student groupsSales & Catering AssistantBiscayne Bay Marriott - Miami, FLFebruary 2000 to May 2002 Assisted two managers with telephone inquiries, input data, created proposals, and contracts processed office supplies orders, shipments, FedEx, UPS, DHL answered phones, made sure to handle all calls, and deliver messages accordingly Maintain schedule of all upcoming events, followed up, collected deposits, and processed for turnover called to confirm vendor delivery, and orders provide high quality of service to all internal and external guests and employees Assisted party planners and brides with all details, and gave property tours Front Desk Supervisor and AgentDirected a twelve member team and oversaw workflow of agents Created schedule, handled customer issues, special requests, and coordinated group arrivalsPromoted to Front Desk Agent to Supervisor after 6 months of hire EducationHigh school diplomaAlexis I Dupont High School - Greenville, DESeptember 1987 to June 1991Skills Microsoft word Word Delphi Marketing Scheduling Microsoft Office Customer Service Dermabrasion Body Waxing Makeup Application Product Demos Event Planning Sales Management Catering Retail sales Computer skills English Front desk Upselling Sales Account Management Nail CareCertifications and Licensesdriver's licenseEsthetician LicenseAdditional InformationSkills and TrainingProficient in all Hotel property management systems, including Delphi, Marsha, NGS. Experienced in Microsoft Word, Excel, Internet.Awarded Golden Circle Award for Marriott in 2004Received 4 perfect shop scores in 2003Received Bill Tiefel Award 2000Nominated for Manager of the 1st and 2ndQuarter 2010 |
