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Click here or scroll down to respond to this candidateCandidate's Name
Lockport, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYExperienced office management professional with extensive background in technical, executive-support, and wide range of administrative tasks. Dedicated in resolving challenges with innovative solutions and system process improvement benefiting efficiency, customer satisfaction, and profit. Skilled in building relationships along all aspects of corporate level earning reputation for tact and diplomacy in handling sensitive issues.SKILLSSharePointCalendar ManagementInventory managementInventory ManagementMeeting PlanningBudget TrackingEXPERIENCEAldi March 2022-PresentAssociate BuyerMoves a sub commodity of product through its product lifecycle, beginning with sourcing and procurement through analysis of sales and decisions on future product range.Make product decisions based on knowledge and analysis of market trends.Primary liaison between director and external parties.Organize product sampling process for sub commodities.Adapt to frequently changing computer applications and technologies.Adjust to frequent disruptions in workflow processes.Work proactively to prevent product disruptions.Manage multiple projects by prioritizing and setting deadlines.Captive Resources, LLC August 2021 January 2022Claim Services CoordinatorProvided day to day administrative support to claims team.Enhanced customer experience for internal staff, external clients and service providers.Initiated semi-annual and quarterly claim review meetings with clients, claim team and third-party administrators.Fast paced environment with shifting priorities.Completed monthly and quarterly new business reports.Initiated customer services surveys, collecting and formatting results.Confirmed schedules, including date, time, time zone, and attendees.Obtained claim summaries from third party administrators, reviewed for completion and accuracy before distributing to external clients.Allstate Insurance September 2012 - November 2020Senior Administrative AssistantScheduled and coordinated meetings, ranging in attendance from 12 to 300, while maintaining accurate and effective meeting minutes.Ordered, distributed, and maintained inventory of all company equipment and supplies.Reviewed corporate card aging report reconciling expenses.Supported and implemented various HR functions, such as payroll, terminations, and new employee onboarding.Adapted to hybrid office style during COVID-19 pandemic; Aided in distribution of mail and deliveries, fulfilling supply chain requests, coordinating with vendors, and spearheading return to office plan.Secured state adjuster licenses meeting renewal deadlines.Proven ability to maintain utmost discretion and confidentiality with sensitive information.Managed multiple projects while prioritizing completion deadlines.Recipient of multiple Employee of the Month awards.Achieved 100% success rate meeting Department of Insurance complaint guidelines and due dates.April 2014 - August 2015Claims Process HandlerPerformed claim related activities in accordance with quality and timeliness Standard Practices.Received, screened, and routed incoming telephone calls and electronic correspondence.Facilitated vendor payments.Worked independently to analyze documentation related to prior losses.Consistently in the top 10% of office performers by bringing files to timely closure.Trained employees new to the position.2014 Special Thanks and Recognition (STAR)2014 Distinguished Performance AwardSeptember 2012 - April 2014Claims Operations AssociateOpened, sorted, and distributed incoming mail.Ran and analyzed reports to ensure postage funds were being utilized properly.Maintained schedule to ensure proper staffing.Prepared written documentation including announcements and memos.Collected and organized standard information for files related to claim operations.Followed Record Retention Guidelines to determine when and how files should be retiredEDUCATIONBachelor of Arts (BA), Merchandise ManagementInternational Academy of Design and TechnologyBachelor of Science (BS), Education with a concentration in Child Development(With Distinction)Nova Southeastern University |
