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Title Human Resources Customer Service
Target Location US-FL-Orlando
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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Orlando, FLPROFESSIONAL SUMMARYExperienced and professional restoration professional who has managed all aspects of the restoration process. Walidfound that his passion lied in project management and sales. He has increased revenues for companies through hishigh level of customer service, knowledge, and professionalism.SKILLS Bilingual (Arabic & English)  Teamwork  Interpersonal skills Emotional intelligence  Active listening  Analyzing Data Verbal and non-verbal  Organization  Human Resourcescommunication Attention to detail  Microsoft Office Willingness to learn PrioritizationEXPERIENCEWater and Mold Restoration Crew ChiefAll American Water Restoration, November 2020 to Present Executes work orders in a timely and professional manner Maintains strict attention to detail when working at customers property Performs initial loss inspection, as needed inspects, evaluates, and properly documents water, fire, and mold damaged properties. Proficient with restoration processes, including structural drying, contents drying, and restoration along withprecise demolition and salvage. Inspect, evaluate, and draw sketch as part of the process of documenting arestoration project. Coordinates the efficient execution of restoration projects while ensuring that all performing work based oncompany and industry standards. Establish and maintain a schedule to ensure all services are delivered in atimely fashion with professionalism and with empathy. Reviews necessary paperwork with customer and obtain required signatures on pertinent documentation.Lead Restoration TechnicianService Master Elite, February 2017  October 2020 Experience in Water Extraction and Restoration. Fire and Smoke cleaning and Restoration. Demolition Equipment Setup, monitoring, and breakdown. Field Management and supervision of all temporary labor. Manage and maintain a clean and organized appearance of the vehicle, equipment, material and consumableson the job site and warehouse always. Complete all necessary paperwork including daily progress report, moisture logs, safety logs, and diagrams.General Construction LaborJDF Construction, April 2015  February 2017 Framing, flooring, steps, walls, windows, doors, ceilings, drywall, stucco and anything need repair Use of tape measure Work as a team to complete a job Clean up workspace after each job Follow safety procedures. Experience performing exterior or interior repairs Use of hand and power tools Experience in contracting or construction requiredEDUCATIONHigh School DiplomaAmman, Jordan

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