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EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEObjective: To obtain long lasting skills, provide outstanding customer service and accomplish goals to become a top performer for the organization.Education SkillsValencia College Bi-lingual: French and CreoleAssociates in Arts Microsoft Office: Word, Excel, PowerPoint, and AccessMajor: General Education LicenseRegistered Pharmacy Technician RPT75820Work ExperienceAdvance Care Scripts November, 2017-CurrentPharmacy TechnicianDetail-oriented Pharmacy Technician skilled at filling prescriptions, patient care and data entryTransferring and converting prescriptionsDemonstrate versatility in adapting to ever-increasing complexity in the healthcare industryData Entry of patient/facilityPrescription fulfillmentStaging items for verificationAnswering phones and processing refillsWalgreens Customer Care March, 2017-November, 2017Pharmacy TechnicianDetail-oriented Pharmacy Technician skilled at filling prescriptions, patient care and data entryProviding excellent customer service in high-volume facility, serving patients per dayDemonstrate versatility in adapting to ever-increasing complexity in the healthcare industryData Entry of patient/facilityPrescription fulfillment (i.e., various packaging, ATCStaging items for deliveryAnswering phones and processing refillsWalmart Health Services October, 2013-February, 2017 Orlando, FLCoordinator/ Pharmacy TechnicianAssigning each team member to the right job in order to satisfy our customers in a timely mannerVerifies and keeps records on incoming and outgoing prescriptions and prepares items for shipmentLocate misplaced medications, label, pack, and resend to proper locationMaintain inventory, replenish product, and ensure organizationFill large quantities of medications accurately in a timely manner T3 Trainer, HIPPA trainedVerify customers information against bills of lading, invoices, orders, or other recordsTrained in specialty pharmacy inbound and outbound callsDispensing, medication therapy management, patient advocacy and therapy complianceFedEx GroundJanuary, 2012-January, 2013Orlando, FLPackage HandlerUnloading 100+ items and loading 100+ items from trucks in a timely mannerOutstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needsTaking complex customer orders using order systems and provide accurate information to customersComplete accurate data input or corrections into computer files for customersStrong ability to receive directions and establish routineOrganize packages by scanning them in and sorting them outAbility to work independently and or as a team memberUsing consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs |